Dear Madeleine, I have been managing people for over a decade and now manage several businesses. There are constant fires that need to be put out. I spend hours on the phone trying to get to the bottom of what the problems are. Sometimes, after I have put in time, it turns that what seemed…
Dear Madeleine, I have been managing people for decades. With the advent of Covid, I put a lot of focus on getting better at managing hybrid teams. (This blog really helped me.) I have some people who come to the office and about half the group works remotely. I go in four days a week.…
Dear Intern, I just got hired as head of sales for a marketing services firm. I’m really excited to drive the future growth of this small and mighty company. My new team includes several very young team members. For some, this is their first professional job. I have always led more senior sales professionals and…
Dear Madeleine, I recently hired a new member for my team. She was great in the many rounds of interviews, seemed to have the skills we needed, and was unanimously the first choice of the hiring committee. She is now about six weeks in, and I keep waiting to see the person I met in…
Dear Madeleine, I manage a small team in a big company. Here is my problem. I start my day at 7 a.m. with a meeting, and then my entire day is back-to-back meetings. Almost every meeting generates work for me to do or to delegate to someone on my team—which requires another meeting. When am…
Dear Madeleine, I am an executive leader for a giant global organization. Last week, massive layoffs were announced. I have a team of twelve direct reports with hundreds of people reporting up to them. I don’t know every person, but I know a lot of them. Layoffs are going to be devastating for these people.…
Dear Madeleine, I live and work in a third-world country. I got scholarships and completed a master’s degree in business and computer science and have an excellent, high-paying job. I have built a strong team of people who work for me. My problem isn’t them, it is the culture we work in. Many of my…
Dear Madeleine, I am seeking your guidance. I am studying for a BA in human resource management and will be completing my degree program within the next six months. I must submit a final research paper. I need to find a topic and put a plan together fast, but I am struggling. Will you assist me…
Dear Madeleine, I manage three large global teams. They do similar customer service, but for different product lines. They all have very seasoned team leads and produce excellent results. Our business really took off because of the pandemic and we implemented a data-driven way to measure results that has worked well. For a long time…
Dear Madeleine, I am a talent acquisition leader with a midsize tech company. I built my team from scratch in the past year. We are a high performing team that is greatly appreciated by our stakeholders. Like many companies out there, ours is seeing the impact of inflation and economic downturn. Many organizations are putting…