Dear Madeleine, I am a supervisor and team leader in a technology company. We have several products on the market that are doing well. All my projects are in new products—a combination of market research and product testing; and all my teams are cross-functional—project management, software developers, marketing and customer support, and designers. The timelines…
Dear Intern, I just got hired as head of sales for a marketing services firm. I’m really excited to drive the future growth of this small and mighty company. My new team includes several very young team members. For some, this is their first professional job. I have always led more senior sales professionals and…
Dear Madeleine, I am a Boomer who is three or four years away from retirement (I hope). Over the last few years I have been working with many people who are much younger than my own children. I went from noticing that I was old enough to be the parent of my direct reports to…
Dear Madeleine, I am a financial analyst and have always been very good with numbers. I am young and this is my first job out of college. I was happy to get the job. My problem is that my boss is just mean. If I can get through a week without crying, it feels like…
Dear Madeleine, I lead a team that provides services to the professionals in my company. In my last performance review, my boss told me I needed to find new ways to add value to the organization. At first I thought, okay, I can do that. But then I realized I really have no idea what…
Dear Madeleine, I lead a business unit for a global manufacturing company and have been in the role for about 18 months. I took over for someone who was completely checked out and it was a bit of a mess. It has taken me this long just to untangle the log jams and uncover all…
Dear Madeleine, I lead a team of eight employees. One of them is dealing with a personal crisis outside of work and I can see he is struggling. This isn’t the first time I’ve had an employee dealing with crisis, given COVID, but somehow I have managed to get by. I want to be the…
Dear Madeleine, I am a VP in an organization and I have a decent team, all of whom I inherited when I joined the organization two years ago. Everyone on my team is experienced and considered senior. I have done everything I can think of to make everyone’s role and responsibilities crystal clear—yet I find…
Dear Madeleine, I started working for a US-based company about nine months ago. It is a hybrid role where I go into the office two to three days a week and work from home the other days. The job is perfect for me—just challenging enough. I feel that I can do my best and do…
Dear Madeleine, I supervise a number of educational professionals who are required to report to a team (including parents) regarding their evaluation. A recent hire, with more than 25 years’ experience in the field, uses phrases such as “um” and “you know” excessively when giving his evaluation results to the team. At a recent meeting,…