Need to Interrupt the Downward Spiral? Ask Madeleine

Dear Madeleine, I work in a company that directly supports several industries that have been affected by the changes that are being made in Washington—financial services, supply chain, manufacturing, etc. Many of our contracts have been put on hold, which is clear at least. In some cases, though, when we try to contact our partners…

Not Sure How to Address Burnout? Ask Madeleine

Dear Madeleine, I’m a tech founder and have developed a tool called “burnout tracker,” which is embedded into our 1:1 tool. Without going into too much detail, the tracker is able to predict when a support conversation between manager and employee is needed. Here’s my challenge: What is common sense to me seems to be…

Managing Negativity at Work

“Between stimulus and response lies a space. In that space lie our freedom and power to choose a response. In our response lie our growth and our happiness.” This is one of my favorite quotes, most often attributed to Viktor E. Frankl, Holocaust survivor and author of Man’s Search for Meaning. It holds an answer to…