Dear Madeleine, I thought you might weigh in on an ongoing debate I have with a friend. We met in college, have been working at different companies, and were promoted to management at about the same time. He believes his direct reports are lazy and will do the bare minimum if he isn’t constantly breathing…
Dear Madeleine, It’s the new year. All my friends and colleagues are talking about New Year’s resolutions. I got nothin’. I am plugging away at my work goals, but they don’t change much. I like my job. I am good at it. I am not gunning for a promotion. I go to the gym and…
Dear Madeleine, I am a supervisor and team leader in a technology company. We have several products on the market that are doing well. All my projects are in new products—a combination of market research and product testing; and all my teams are cross-functional—project management, software developers, marketing and customer support, and designers. The timelines…
Dear Madeleine, I am the COO and founder of what is now being called a “mature” startup. We have been around for 12 years but have not yet exceeded 100 employees or reached our revenue or valuation goals. The company still feels like a startup because we have been experimenting with our business model and…
Dear Madeleine, I love my job and I am good at it. When the COVID lockdown was settling in for a then-unknown period of time and everyone in my company was working from home, my partner and I took advantage of the crisis, rented out our condo in the city, and moved to our dream…
Dear Madeleine, I am a veteran employee of a large, very healthy organization. I like the company and my co-workers. I’ve had plenty of advancement opportunities and I think my comp package is fair. I have been managing people for a long time and feel that I am skilled. I am not just tooting my…
Dear Madeleine, I was recently promoted to director of contracts and compliance at a global staffing organization. I have a great team, I seem to be well regarded in the organization, and I get along well with my direct boss and his boss, who is the regional CEO. I am often tapped to lead or…
Dear Madeleine, I work as a senior manager reporting to a new EVP who was brought in from outside the company. She has a lot less experience than I do. She constantly talks about how strategic she is, but all I see is a lack of discipline around execution—and she seems to have no memory. …
After surveying more than one million employees from a wide range of organizations, Adrian Gostick and Chester Elton have found that leading with gratitude is the easiest, fastest, least expensive way for managers to boost both performance and engagement in employees. Unfortunately, it is also one of the most misunderstood and misapplied skills in business…
During my time as a coach, I have often utilized SWOT analyses to help teams analyze their organization’s Strengths, Weaknesses, Opportunities, and Threats. This is a simple, user-friendly method to help a team or a board focus on key issues affecting their business. This type of analysis often can be used as a precursor to…