Dear Madeleine, My boss is driving me nuts. I work in corporate communications at a complicated global corporation with a fast-paced, high-pressure environment. I am often given assignments with tight deadlines on top of my regular day-to-day work. My boss will send me emails with assignments, using a request format that I thought was smart…
Dear Madeleine, I’m dealing with a very weird situation. I’m on a large cross-functional team made up of leads and managers. Our leader is the new EVP of operational excellence. He seems to really like some of the members of the team and really dislike others. He regularly forgets to include the people he dislikes…
Dear Madeleine, About six months ago, I went above and beyond to help out a new colleague. He had misread a deadline and needed to scramble to get a bunch of time-sensitive work done over a long weekend. I willingly jumped in to help him, finding documents, getting permission to give him access to materials,…
Dear Madeleine, I manage a team of customer support specialists. The job requires in-depth knowledge of our products (outdoor/climbing gear, some of it very technical), so we have provided a lot of training and oversight. In the past year we lost two of our best people, and the executive team refused to let me replace…
Dear Madeleine, I work on a team that has had a lot of turnover in the last couple of years. Although our company is very big, over time I have learned who to call to get things done. I am now considered our team’s “answer lady.” The situation has slowly morphed into people asking me…
Dear Madeleine, I am the COO for a medium sized, mostly US-based specialty product business. Our CEO was always the idea guy and I was execution. Our business used to be straightforward, but we recently expanded with services and a couple of storefronts—against my recommendation. Our CEO is a visionary and expects his executive team…
Dear Madeleine, I was lucky to land an incredibly cool job right out of school. I am in digital marketing and work on a team that supports influencers and artists, each with their own defined brand profiles. As a team, we are constantly sharing ideas, brainstorming, and coming up with creative new angles to suggest…
Dear Madeleine, I was let go from my last job due to a massive reorganization. I didn’t like it, but my entire department was eliminated so I didn’t take it personally. I got a new job soon afterward and I like the job and the company a lot. I have been in my new position…
Dear Madeleine, I am a marketing director for a medical devices company. I manage all our social media and speaking engagements, which involves a lot of details and spreadsheets with tasks and tracking results. Part of my job is to conduct interviews with experts and write them up for our website, and to write articles…
Dear Madeleine, I’m a tech founder and have developed a tool called “burnout tracker,” which is embedded into our 1:1 tool. Without going into too much detail, the tracker is able to predict when a support conversation between manager and employee is needed. Here’s my challenge: What is common sense to me seems to be…