https://leaderchat.org/2018/04/03/take-an-inside-out-approach-to-improving-customer-service-scores/ A Forum to Discuss Leadership and Management Issues Tue, 12 Nov 2019 06:59:20 +0000 hourly 1 https://leaderchat.org/2018/04/03/take-an-inside-out-approach-to-improving-customer-service-scores/#comment-80750 Tue, 12 Nov 2019 06:59:20 +0000 http://leaderchat.org/?p=10960#comment-80750 Great Article! Customer service is the key to any successful business. One needs to understand business needs and how to approach it. Receiving feedback from your customers is the most essential thing to develop a business. The use of social media is a vital thing to increase business as nowadays consumers are also turning to Twitter or Facebook to voice their experiences online. Customer service should offer knowledge related to your brand. I found some related links to increase customer service: https://customerthink.com/10-ways-to-improve-your-customer-service-and-increase-sales-performance/ and https://www.navedas.com/customer-service-story-empathy-and-support-inspire-innovation/.

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