We’ve all been there. A team member’s performance is slipping and needs to be addressed. Before you set up a meeting to discuss the situation, here are a couple of questions to ask yourself: How clear were you with expectations? Don’t expect an accountability conversation to go well if there is any fuzziness about what…
Managers have good intentions when it comes to delivering feedback to employees, but the reality is that most of them aren’t very good at it. In a new article for The Ken Blanchard Companies Ignite newsletter, senior consulting partner Phil Reynolds identifies a lack of clear expectations upfront—and a subsequent emotional response down the road—as…
That’s the message Scott Blanchard shares with readers in his latest column for Fast Company magazine. Drawing on exclusive, primary research that shows Growth as one of the lowest-rated employee work passion factors in today’s organizations, Blanchard shares what individuals, managers, and senior leaders can do to improve growth perceptions inside their organizations. Individual Employees For…
Leaders in today’s organizations need to continuously balance the expectations of three different groups of people—shareholders, customers, and employees. How these three groups are ranked within a company will largely determine the type of culture the organization has. A “shareholder first” organization is very different from a “customer first” or an “employee first” company. In a…
Some organizations do a great job helping employees get started in a new role. In other companies, people don’t even have clear job descriptions, so the on-boarding process is a little bit like being thrown into a salad spinner. In a recent article entitled Three Keys to Effective On-Boarding, Madeleine Homan-Blanchard, cofounder of Coaching Services…
In a new post for Fast Company, “Do Your People Really Know What You Expect From Them?,” Ken and Scott Blanchard identify a common pattern at work. When you first employ people, relationships start off very clear. Both you and the new employees have a clear sense of what they are supposed to do. Over…