Comments on: The Curse of Unspoken Expectations – 3 Ways to Improve Teamwork and Collaboration https://leaderchat.org/2015/03/26/the-curse-of-unspoken-expectations-3-ways-to-improve-teamwork-and-collaboration/ A Forum to Discuss Leadership and Management Issues Mon, 30 Mar 2015 15:11:29 +0000 hourly 1 By: Randy Conley https://leaderchat.org/2015/03/26/the-curse-of-unspoken-expectations-3-ways-to-improve-teamwork-and-collaboration/#comment-47128 Mon, 30 Mar 2015 15:11:29 +0000 http://leaderchat.org/?p=5932#comment-47128 In reply to Amy.

That’s a great question Amy!

In the perfect world I would hope leaders lead with the right example and team members follow in the leader’s footsteps. To a certain extent that does happen naturally as team members “follow the leader.” However, I think it’s very dangerous to assume team members will automatically pick up on those cues…and that assumes the leader is providing an excellent role of the desired behavior.

I think it’s better to eliminate any doubt and make the expectations clear. If personal phone calls aren’t allowed in the office, then make that clear. If a 24 hr. email response is expected, make it clear. Removing any ambiguity puts everyone on common ground.

Take care,

Randy

]]> By: ramakrishnan6002 https://leaderchat.org/2015/03/26/the-curse-of-unspoken-expectations-3-ways-to-improve-teamwork-and-collaboration/#comment-47121 Mon, 30 Mar 2015 07:33:26 +0000 http://leaderchat.org/?p=5932#comment-47121 Reblogged this on Gr8fullsoul.

]]> By: Amy https://leaderchat.org/2015/03/26/the-curse-of-unspoken-expectations-3-ways-to-improve-teamwork-and-collaboration/#comment-47113 Mon, 30 Mar 2015 04:19:03 +0000 http://leaderchat.org/?p=5932#comment-47113 Do you think that leadership style drives expectations, both spoken and unspoken? At times (especially with teams that have worked together for a long time) expectations don’t need to be verbal in order to be followed. However, leadership style can impact the need for expectations, especially when change impacts these groups. Some leaders are “do as I say, not as I do”, while others are servant leaders who sacrifice for the good of the group and may expect others to do the same. Do you believe there are non-verbal cues that can be followed without going into extensive expectation discussions with employees? Should employees be expected to pick up on these non-verbal cues and examples of conduct or should management lay out each and every expectation to the letter? EX: personal phone calls, timely responses to inquiries, punctuality, etc.

]]> By: Randy Conley https://leaderchat.org/2015/03/26/the-curse-of-unspoken-expectations-3-ways-to-improve-teamwork-and-collaboration/#comment-47022 Fri, 27 Mar 2015 14:29:07 +0000 http://leaderchat.org/?p=5932#comment-47022 In reply to Kim Magennis.

It’s always dangerous to assume, isn’t it Kim? I’m glad you found the article helpful.

Thanks,

Randy

]]> By: Kim Magennis https://leaderchat.org/2015/03/26/the-curse-of-unspoken-expectations-3-ways-to-improve-teamwork-and-collaboration/#comment-47021 Fri, 27 Mar 2015 14:26:36 +0000 http://leaderchat.org/?p=5932#comment-47021 Some things seem so obvious, that they are never said. Coming from a culturally divergent background I have learned to ‘assume’ at my peril. Thank you for the guidelines, they make wonderful sense.

]]> By: Randy Conley https://leaderchat.org/2015/03/26/the-curse-of-unspoken-expectations-3-ways-to-improve-teamwork-and-collaboration/#comment-46998 Fri, 27 Mar 2015 02:54:17 +0000 http://leaderchat.org/?p=5932#comment-46998 In reply to Susan Keane Baker.

Thanks for the feedback Susan. I’m glad you found the article helpful.

Best regards,

Randy

]]> By: Susan Keane Baker https://leaderchat.org/2015/03/26/the-curse-of-unspoken-expectations-3-ways-to-improve-teamwork-and-collaboration/#comment-46997 Fri, 27 Mar 2015 02:03:05 +0000 http://leaderchat.org/?p=5932#comment-46997 Well worth reading for anyone struggling with a “poor performer.” The steps outlined are the roadmap to changing a sub-optimal situation. Specificity clears conflict and consistency builds mutual trust. Thank you for an excellent post.

]]> By: Randy Conley https://leaderchat.org/2015/03/26/the-curse-of-unspoken-expectations-3-ways-to-improve-teamwork-and-collaboration/#comment-46983 Thu, 26 Mar 2015 15:58:03 +0000 http://leaderchat.org/?p=5932#comment-46983 In reply to Donna Gupton.

Hi Donna, it’s great to hear from you. Thanks for taking the time to comment.

Hope all is well,

Randy

]]> By: Donna Gupton https://leaderchat.org/2015/03/26/the-curse-of-unspoken-expectations-3-ways-to-improve-teamwork-and-collaboration/#comment-46980 Thu, 26 Mar 2015 15:03:26 +0000 http://leaderchat.org/?p=5932#comment-46980 Great article! No matter what level you are in an organization, expectation setting is vital for a productive, trusting relationship.

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