Team Member Is Overusing PTO? Ask Madeleine

Dear Madeleine, I manage a team of mostly young people, all of whom manage internal communications for a global manufacturing company. A few years ago the company went to an unlimited paid time off policy. I have read a lot about the effects of unlimited PTO, and note that the biggest risk is that people…

Dealing with a Toxic Boss? Ask Madeleine

Dear Madeleine, My boss is just awful. He is the son of a friend of the owner, and the owner has no idea how he treats people. Although he comes from a company in our industry, where he was the operations manager, he really doesn’t understand how different things are here. I love my job.…