Hello Glynis,

I like your categorization of trust as an “active creation.” Trust is a living dynamic in relationships and it takes constant nurturing and support to grow and thrive.

Take care,

Randy

A culture of trust is an active creation. Effective managers and leaders (and would-be leaders) take time to think about the “soft stuff” (people stuff) of business as well as the “hard stuff” (task stuff) of business.

Many leaders who joined the business world, or who became leaders from the 2008 recession onward, experienced a world of task first and people second. Worker-leaders, without much time or training to think carefully about culture creation, are often expected to learn these skills themselves on-line or from books.

Good leadership/management is really hard. Those doing the job, whether emerging, operational or strategic level, deserve training. Up to date, generationally-appropriate, interactive and accelerated etc.. but regular, from people who understand training and who have managed too.

Great question Alycia. Yes, I think it is a good idea to have discussions about trust with your colleagues. Most people don’t think about trust until it’s been broken, and oftentimes it’s too late to do anything to fix it. The ABCD Trust Model is a helpful tool that establishes a common framework for what trust is and how people can be trustworthy. You can find more info about the ABCD Trust Model at http://leadingwithtrust.com.

Thanks for your comments!

Randy