Vision – Blanchard LeaderChat https://leaderchat.org A Forum to Discuss Leadership and Management Issues Sat, 11 Jun 2022 12:42:02 +0000 en-US hourly 1 6201603 Don’t Have a Vision for Your Business Unit? Ask Madeleine https://leaderchat.org/2022/06/11/dont-have-a-vision-for-your-business-unit-ask-madeleine/ https://leaderchat.org/2022/06/11/dont-have-a-vision-for-your-business-unit-ask-madeleine/#comments Sat, 11 Jun 2022 12:42:02 +0000 https://leaderchat.org/?p=16185

Dear Madeleine,

I am a senior leader who reports to an SVP. I lead a business unit for a region. I recently had a one-on-one with my boss—a rare thing—and she gave me some feedback I am grappling with.

My company recently started doing pulse surveys, so I thought she might want to talk about the scores from my business unit that made it seem people’s morale was low. I was right.

She said I was very good at processes and systems and she was pleased with my unit’s results. Then she told me she thought I needed to work on being more inspirational. She asked me what my vision is for my business unit and I had to admit, beyond hitting our numbers and deliverables, I don’t really have one. Then before I could get more detail, she was called away and that was that.

I don’t even know where to begin on how to create a vision—or what to do with it once I have it. Any insight would be useful.

Feeling Blind

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Dear Feeling Blind,

This is a very common predicament for people who are straddling senior management and executive management positions. You have been consistently promoted because you are great at setting up processes and systems, holding people accountable, and executing results. But until someone points out that you need to start developing your ability to inspire and motivate people, it just doesn’t occur to you. So here you are.

It’s okay; you can do this. It might be uncomfortable but getting good at it at this point in your leadership journey will serve you very well.

The first step is to remember a leader you had in the past who did inspiration and motivation well. Try to remember what that leader did that worked. You can also ask your SVP for her vision so that you have an example of what she means—but the fact that you are drawing a blank on this leads me to think your boss may not have a vision either. Or if she does, she hasn’t shared it or it is unremarkable.

For guidance, I turned to the book FULL STEAM AHEAD! Unleash the Power of Vision in Your Company and Your Life. Authors Ken Blanchard and Jesse Stoner define vision as “knowing who you are, where you are going, and what will guide your journey.”

Essentially, it means you are providing the why—the context and meaning of the work your people are doing. You are painting a compelling picture of a job well done that will Be motivating for your team.

People often talk about creating a vision—but I would argue that you probably have one already. It’s clear that you are super motivated, which is probably because you have a strong sense of what is possible and how the success of your team connects to the success of the organization. So your job is to articulate those things as simply as possible. My experience is that many leaders think these ideas are obvious to others because they are obvious to them. And this is never the case. You have to spell it out, and then you have to repeat it like you are broken record.

Blanchard and Stoner lay out the elements of a Compelling Vision. The questions and comments below each element are mine:

  • It helps us understand what business we are really in.

You know what results you are after. But what will those results do the for the company? The world? What does your team do that no other team does? A great example is Disney, who we all know is in the theme park business but they say they are in the business of making memories.

  • It provides a picture of the desired future that we can actually see.

What is possible for your BU if you continue to do well? Maybe you could grow? Attract top talent? Be a role model for other BUs?

  • It provides guidelines that help us make daily decisions.

What values do you use to make decisions? Have you shared those? What behaviors do you expect from your people? Do they know?

  • It is enduring.

What makes your team great? What makes it special?

  • It is about being great, not just about beating the competition (or in your case, hitting the numbers.)

You and your team are doing a lot of the right things. What do you do? How do you do it? How can these things be replicated? How are you different from other teams or business units?

  • It is inspiring, which is not expressed solely in numbers.

A vision is different from a goal, which can usually be expressed in measurable terms.

  • It touches the heart and spirit of everyone.

It may feel too arrogant or touchy-feely to express possibility or highest ideals and use language that it isn’t brass tacks. This can be what makes it so uncomfortable for many. It took me twenty-two years to get the courage to include the word love in the vision for Blanchard Coaching Services. 

  • It helps each person see how they can contribute.

More than ever before, employees are seeking meaning and connection. When people can see how what they do connects with the bigger picture, it makes their job much more compelling.

Once you have your answers to some of these questions, you are ready to get a draft vision down on paper. Don’t worry about getting it right the first time—just get it all down. Then revise, word craft, and keep at it until you have something simple. Short and sweet is much easier to remember.

You might want to follow your vision statement with a mission statement. The vision is what is possible, and the mission is why you do what you do, and for whom. A mission statement structure could look like this:

Our mission is to __________ (do something) for __________(what people?) so that __________(those people can have something, do something, and feel some way).

There is no reason you can’t involve your team at this point. Let them poke at it and provide further input.

Then share it. With everyone. Start meetings by restating the vision. Ask people to print it out and put it over their desks. If you are all in the office, have posters made. In the rough and tumble of the workday, it is easy to lose sight of the vision. You should take any opportunity you can to remind your people what it is.

This will undoubtedly feel downright weird and risky to you. Feel free to share your discomfort with your people so you aren’t trying to pretend to be someone you aren’t or be good at something you are doing for the first time. You can also share that the whole exercise is a work in progress and that you are open to reworking it.

The key is to start. Examine what drives you, what makes what you do matter. Get all of your thoughts down on paper and then start shaping them. Take your time. Be prepared to have things sound hokey, or high minded, or farfetched. It will all come into focus.

I have no idea if this is what your boss meant. But I can promise that the work you do on this will not be wasted time. It will give you new insight into your team and yourself as a leader—and it almost certainly will be inspirational.

Love, Madeleine

About Madeleine

Madeleine Homan Blanchard is a master certified coach, author, speaker, and cofounder of Blanchard Coaching Services. Madeleine’s Advice for the Well Intentioned Manager is a regular Saturday feature for a very select group: well intentioned managers. Leadership is hard—and the more you care, the harder it gets. Join us here each week for insight, resources, and conversation.

Got a question for Madeleine? Email Madeleine and look for your response soon. Please be advised that although she will do her best, Madeleine cannot respond to each letter personally. Letters will be edited for clarity and length.

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Want to Lead More Effectively? Have Fun https://leaderchat.org/2016/02/12/want-to-lead-more-effectively-have-fun/ https://leaderchat.org/2016/02/12/want-to-lead-more-effectively-have-fun/#respond Sat, 13 Feb 2016 00:15:57 +0000 http://whyleadnow.com/?p=3595 Do you have fun at work? Do you try to promote a laughter-filled workplace?
These are questions I ask myself on a daily basis. And honestly, who doesn’t to work in a positive, fun, happy work environment? The results are clear: Less stress, more engagement, higher commitment. Plus, when you create a culture of fun, you’re promoting well-being for not just yourself but for everyone around you as well.
Though, it’s true that not everyone wants to stretch outside their comfort zone to accomplish this. I mean, this is the workplace we’re talking about after all. But as a leader, by doing this, you tend to display a more genuine side of yourself, a more authentic persona that direct reports appreciate. When was the last time you pulled an office prank, or sent a funny email? When was the last time you told a funny story, or did something silly to make someone laugh? Of course, every work culture is different, so you may have to find your own version of fun that works. But remember, you are part of the workplace. And as a result, you help shape and create the workplace experience.
Perhaps you can simply start by responding to spam email. You never know what funny story you’ll get out of it:

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You Should Bloom Where You are Planted https://leaderchat.org/2016/01/22/you-should-bloom-where-you-are-planted/ https://leaderchat.org/2016/01/22/you-should-bloom-where-you-are-planted/#respond Fri, 22 Jan 2016 10:00:00 +0000 http://whyleadnow.com/?p=3565 One of the greatest attributes of successful people and leaders is to understand their passions and strengths. Sometimes we get distracted or side-tracked by other things that are perceived as adding value but in reality they are time wasters and productivity drainers. Sometimes we just need to remind ourselves of what our strengths are and focus on those. Jake Weidmann reminds us all about pursuing our strengths and crafting our passions.

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Top 5 Things People Don't Know About Virtual Workers https://leaderchat.org/2015/11/20/top-5-things-people-dont-know-about-virtual-workers/ https://leaderchat.org/2015/11/20/top-5-things-people-dont-know-about-virtual-workers/#respond Fri, 20 Nov 2015 20:40:52 +0000 http://whyleadnow.com/?p=3374

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The Leaders Guide to Mediocrity—Less Than a Million Ways to Maintain the Status Quo https://leaderchat.org/2015/11/13/the-leaders-guide-to-mediocrity-less-than-a-million-ways-to-maintain-the-status-quo-and-keep-things-steady/ https://leaderchat.org/2015/11/13/the-leaders-guide-to-mediocrity-less-than-a-million-ways-to-maintain-the-status-quo-and-keep-things-steady/#respond Fri, 13 Nov 2015 20:24:04 +0000 http://whyleadnow.com/?p=3363 “Proceed with caution in the direction of your hopes, and live safely, the life have.” —Hank Dave Locke
Mediocre is a good. Moderate quality is ok. “Average is the norm,” as Yogi Berra might say.
300x300Today’s world is complicated—every segment of society is continually changing and very little seems to be certain anymore, like it was two hundred years ago. No amount strategy, planning, or consulting can change this reality.
The great challenge for today’s leader at work, in sports, at home, or in academia, is to help everyone just hold on through the chaos and hope that things turn out for the good. We need to lower our expectations on what “greatness” really is. Our primary focus as leaders today is to maintain the status quo and not allow innovation, excellence, or a utopian idea of high-performance disrupt people from allowing people to get their job done the way they always have—for the most part.
The following are a host (who really counts how many points there are in articles like this anymore?) of ideas, or habits, or secrets, that will help leaders around the world avoid the stress caused by the quest for “higher levels” of performance and help maintain the status quo within your spheres of influence—if you have any.
Don’t Have a Vision
Visions are nothing more than “pie in the sky” dreams about the way things should be, not the way things really are. Having a vision for your organization only stresses people out and puts too high of expectations on them—expectations that are impossible to live up to in the end. And besides everybody forgets the vision after the town hall meeting anyway. So leaders need to save everyone the stress—don’t create a vision.
Don’t Set GoalsIMG_0517
Like vision, goals are a big stress in any area of life. People don’t need really need goals; it only sets you up for failure and disappointment. People come to work and know what they’re supposed to do and should be left alone to get it done—they don’t need a goal to tell them what they need to do. Without the stress of goals we don’t have to plan our week or take time every day to think about our activities we need to do. Without the burden of goals, people are free to just get straight to working—on something!
Don’t Give Feedback—And Never Ever Ask for Feedback

Feedback is just an illusion. It’s just someone else’s perception. By offering feedback you’re suggesting that something could be actually done a certain way—that’s pretty judgmental if you think about it. The reality is that everybody has their own way about going about doing things. By giving feedback to someone you’re know judging them, you’re insinuating that things could be done even better, and this is very disruptive to an organization—especially when you give feedback to someone that’s been leading people for 20 or more years. By asking for feedback you’re insinuating that someone knows how to do it better than you. That’s a no-no. You’ll look like a fool and people may begin to think that you don’t know how to do your job if you ask for feedback
Don’t Listen

Unknown
There’s only so much time in a day that you can sit around and listen to people’s complaints and problems. A leader that wants to maintain the
status quo and promote mediocrity, keep things flowing, should have no part of listening to somebody else’s challenges concerns or feedback. Time is of the
essence so don’t waste time listening to people’s concerns, and they’ll figure it out on their own—probably.
Don’t Solve Problems—Today
Like listening, problem-solving is another big waste of time. Problems exist, they always will, so what’s the point of trying to solve a problem when the reality is there will be 10 more, at least, that will spring up the next day. And if you really must try to solve a problem, sometimes you do, than the best strategy is to put it off until tomorrow. An average leader instinctively knows that today is all we have, and today’s troubles will take care of themselves; tomorrow.
Don’t Measure Performance
Yardstick-500x375Our society is beginning to understand this at a youth sports level—it’s time to understand this at a corporate level. If you hand out trophies and reward people for a “excellent” performance, what does that say to the rest of the organization? Measuring performance is just another way to discourage those who want to show up and work and just collect a paycheck. It’s another way to create distrust of the executives. Remember, your mission is to help your people survive, it’s not up to you to help them thrive—making the “scoreboard” irrelevant.
Feed Them Coffee and Donuts
This is a no brainer. Pavlov proved long ago that food, and now today, coffee, is a real good way to keep people satisfied. As long as people can come to work and know that donuts and coffee will be available, they will keep showing up. Sure it didn’t really work out with the orca whales at that Entertainment Park, but then again people aren’t really whales—food defiantly will satisfy humans. It’s not that complicated.
Which brings us full circle. Today’s leaders need to provide a safe environment with moderate expectations. The primary purpose of leadership is to help people survive and get through life in one piece—and enjoy the weekend. Leaders who follow these simple guiding principles will more than likely produce a culture of mediocrity and maintain a steady balance and certainty in an otherwise uncertain world.
Jason Diamond Arnold is a leadership consultant for The Ken Blanchard Companies. He is Coauthor of Situational Self Leadership in Action a real time, real work, leaning experience that develops effective communication and collaboration skills for individuals in the workplace. He works with Fortune 500 Companies, Small Business, and Start Ups developing Performance Intelligence strategies that are linked to research based, leadership development curriculums and cutting edge application software.

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5 Things People Do To Look Really, Really Busy https://leaderchat.org/2015/07/17/5-things-people-do-to-look-really-really-busy/ https://leaderchat.org/2015/07/17/5-things-people-do-to-look-really-really-busy/#respond Fri, 17 Jul 2015 08:22:21 +0000 http://whyleadnow.com/?p=3226

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Who drives your career? https://leaderchat.org/2015/06/12/who-drives-your-career/ https://leaderchat.org/2015/06/12/who-drives-your-career/#respond Fri, 12 Jun 2015 08:53:13 +0000 http://whyleadnow.com/?p=3187 1-driving-career_V3I had an interesting question asked in my master’s degree this week. How much responsibility should a company take in managing their employee’s  careers? In an ever changing society, where people are now wanting careers and not just a job it’s important for managers to help their employees grow,  but should they be the driver?
Quast (2014) looks at the research by Phoenix University and EdAssist. 71% of employees say that employers should provide job opportunities and  career paths; whilst 85% of employers say it’s the employee’s responsibility to identify job opportunities and career paths. This lack of alignment can cause huge problems. Employees & employers need to have open discussions around desires and expectations.
I personally think you need to drive your own career, with a manager’s support. Below are a couple of steps you might find useful to help drive your career.
Step 1 – What do you Want?
First of all what makes you tick? Where do you want to be heading? Only you can decide what career you want. This is probably the toughest question of all. Sit down one weekend and just map out in your ideal world what you would be doing, what would the role look like and how you can get there.
Step 2 – Tell People What you Want, Find out Options
You’re not alone if you are nervous or uncomfortable about talking to your manager about career progression – 44.8% of UK workers feel the same! If you have a good manager they will understand and want to help you achieve your goals. Talking about career progression isn’t having all the answers now, but knowing that you are growing and moving in the right direction. A company needs to support you in this if they want to keep hold of you. If your manager is aware of what you are thinking, they can look out for opportunities when having meetings with other managers.
Step 3 – Keep on Track
It’s so easy to go off track!  Make sure you put your goals around growth and progression into your quarterly performance appraisal.  This will help you stay on track, and help communication around your career aspirations.

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Got Skills? https://leaderchat.org/2015/04/17/got-skills/ https://leaderchat.org/2015/04/17/got-skills/#respond Fri, 17 Apr 2015 22:57:54 +0000 http://whyleadnow.com/?p=3121 One summer afternoon, on the way to his favorite fishing hole, my grandfather took a short rest in the middle of a field behind house. He gazed upon his modest crop of corn that he had planted earlier in the spring as if he were Cortez, first looking upon the Pacific Ocean.
“You ain’t a man unless you own some land,” he spoke softly, as if it were a proclamation to the heavens, rather than an attempt to impart wisdom to his grandson.
Intellectual PropertyIntellectual Property
It wasn’t until recently when I heard a colleague and friend of mine, Dana Robinson, a professor of law at the University of San Diego School of Law and author of several learning courses at lynda.com, talk about a new form of equity in our knowledge based economy—Intellectual Property.
“You probably know something about personal property. Your house or the things you probably have in your house. These are tangible things. That’s how we think of property in most cases, but what about intangible property? What about the things that are invisible that we want to consider property? We call those things “intellectual property.”
(See Dana Robinson’s course on Intellectual Property Law at lynda.com)
For generations, like my grandfather’s, land ownership was a significant and tangible asset to either provide or supplement a means to a living for much of the world. To this day, owning a home or physical property is still a valuable economic resource for individuals and families. But over the past quarter century, technology has pushed the light of the dawning knowledge revolution high into sky, dramatically shifting precious resources from the fertile fields of physical property, to the wellspring that reside in the minds of individuals throughout every level of today’s workforce—intellectual property.
40 years ago, the typical American company had about 20% of its assets in intellectual property or intangible assets. Today that number is more like 80%. Leveraging the 80% of today’s intangible assets within an organization is as great of a challenge as it is an opportunity for leaders and individuals.skills_cloud
Knowledge into Action
But intellectual property is not just about knowledge, it’s about how organizations and individuals leverage corporate and employee knowledge into action as a means to create revenue. If the acquisition of lynda.com by LinkedIn last week (LinkedIn to Buy lynda.com , NY Times) did not send sock waves through the business world last week from the sheer numbers, 1.5 Billion, than the fact that LinkedIn is preparing to transcend beyond the FaceBook of business and a real time resume resource, into becoming the leading provider of real time skills to polish up your LinkedIn profile, than you’re not paying attention to how the world of business is changing.
Gone are the days when executive leaders can simply make a decision and pass it down the chain of command for implementation. Gone are the days where you punch a clock, push some buttons, pull some levers and the company generates revenue like a well-oiled machine. And even perhaps more importantly, gone are the days when we hire and retain employees based solely on where they received their degree, or the level they attainted at a university, or the years of experience they have in the workplace—but rather how they can turn their theoretical knowledge from the halls of academia or years of experience into action through demonstrated real time skills that cultivate tangible assets for today’s knowledge economy.
Skills are the New Currency
In today’s highly technical job market, skills are quickly becoming the new currency for new hire selection and on the job performance. Mastery of job skills is more critical to personal and organizational success than degrees and certificates. The right set skills matched to the right job function is the difference between excellence and mediocrity in today’s workforce. Skills are the new currency of today’s workforce.
Perhaps while on the way to the local fishing hole this summer, I’ll take a rest with my son, pull out my iPhone, and open up my LinkedIn profile and look toward the sky’s and proclaim, “You can’t pay the bills unless you got the skills,” as he shakes his head at me with displeasure.
Jason Diamond Arnold is a Leadership Consultant for The Ken Blanchard Companies and Cofounder of DiamondHawk Leadership & Media. He is Coauthor of Situational Self Leadership in Action, a powerful learning experience designed to help individual contributors to excel at work and in their career through critical leadership and business skills. 
 

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Infectious Thought Germs Will Anger You https://leaderchat.org/2015/03/12/infectious-thought-germs-will-anger-you/ https://leaderchat.org/2015/03/12/infectious-thought-germs-will-anger-you/#respond Fri, 13 Mar 2015 03:33:33 +0000 http://whyleadnow.com/?p=3071

Looking past the viral-oriented nature of this video, the main concept presented is critical for leadership. Thoughts, when attached to emotions other than sadness, generally have higher “infection” rates.

Thus, it is important to generate more emotion (hopefully positive and not anger-inducing) around messages that you want your direct reports to remember or share. It seems idea is lost at times in the data-driven world of today, where it’s more important to get across the numbers and metrics than it is to tell a story.
So communicate with feeling and generate positive emotions in your direct reports. Make the topic relevant to them. They will be more receptive to your messages and will remember them better. Let’s infect the world with the good germs to promote healthy thoughts.

Just don’t anger them… or you may end up on the wrong side of a thought germ!

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5 Simple Leadership Lessons I Learned from Ken Blanchard https://leaderchat.org/2015/02/27/5-simple-leadership-lessons-i-learned-from-ken-blanchard/ https://leaderchat.org/2015/02/27/5-simple-leadership-lessons-i-learned-from-ken-blanchard/#comments Fri, 27 Feb 2015 18:31:01 +0000 http://whyleadnow.com/?p=3051 When I first entered the workforce 15 years ago, I had the great honor of working directly with best-selling business book author Ken Blanchard. At the time, I had little knowledge of his work or his reputation as one of the most influential thought leaders in the business world. I knew even less about his numerous best-selling business books, including one of the most successful business books of all time, The One Minute Manager.
Don Shula, Jason Diamond Arnold, Ken Blanchard

Don Shula, Jason Diamond Arnold, Ken Blanchard


Shortly after working with Ken on book endorsements, and helping him organize and publish The Little Book of Coaching with Don Shula, I quickly came to realize how worthy Dr. Blanchard was of his celebrity status. Ken Blanchard has a way of making you feel like you’re the most important person in the room, whether you are one-on-one with him in his office or a captivated member of a 5000-person audience. Ken is one of the most down-to-earth and compassionate people I have ever met.
This January, I graduated from the Ken Blanchard Companies, taking with me a wealth of knowledge and experience applicable to my own leadership development and media firm. There are five key leadership and career principals I learned from working with Ken Blanchard during my 15-year apprenticeship with the company that bears his name and helped start a leadership revolution.
“Take a minute to set goals.” 
Not only is goal setting the first secret in The One Minute Manager, it is also the first skill of one the world’s most influential leadership models, Situational Leadership II. Most leaders and individuals have goals set in their minds, but few leaders and individual contributors actually write those goals down and actively use them to manage performance. Ken often quotes fondly the enigmatic Cheshire cat from Alice in Wonderland: “If you don’t know where you’re going, any road will get you there.” Goal Setting is a foundational business skill, whether you are a leader of others or a self-led leader. Setting clear outcomes makes your path more certain and productive.
“Catch people doing things right.”
If one lasting legacy of Ken Blanchard will be passed on for generations, it will be the practice of catching people doing things right. We all have a tendency to focus on the negative—to point out what’s going wrong rather than what’s working well and thus making the adjustments to improve. Great leaders build upon others’ strengths. They lift up and encourage the people they’re trying to influence toward peak performance. Once people have goals set and desired outcomes determined, the leader’s role is to encourage them to achieve those goals—not micromanage them by emphasizing the details of their shortcomings and failures on the path to achieving those goals.
“Feedback is the breakfast of champions.”
The best way to encourage others is by praising or redirecting toward the desired outcomes. Feedback is the conduit through which we provide the praise or redirection necessary on the path to excellence. Most leaders don’t think of feedback as a skill, but studies highlight the importance of effective feedback in motivating and building trust in the people you’re trying to influence. Great leaders understand how to give effective feedback. Excellent individuals learn how to seek feedback from leaders and anyone that can help them advances their goals.
“None of us is as smart as all of us.”
There is perhaps no greater truth in today’s knowledge-based workforce than the wisdom of the crowd. When people try to solve problems on their own, go Lone Wolf on tasks and goals, or keep acting as the gatekeepers of knowledge, they not only disrupt the outcomes of projects critical to organizational success, they isolate themselves from real solutions and the support of others. Great leaders seek wise counsel and seek input by empowering people to create solutions to everyday business challenges and employ strategic initiatives. Today’s most influential leaders and successful individual contributors understand the importance of collaborating with others for organizational and personal excellence.
“Humility isn’t thinking less of yourself, it’s thinking of yourself less.”
This is one of the most influential concepts I learned from Ken Blanchard. People often think of themselves too highly or, conversely, suffer from low self-esteem. Being humble may be more about a person’s attitude than an actual skill, but people who think about themselves less and focus on the needs of others often build trust and have a greater influence on the people they lead. Humility is not as difficult as it seems when you have a healthy self-awareness of your place in the world at large. Not only is humility a great character attribute, it’s a powerful leadership concept that will elevate the success of your team and your career.
Thank You, Ken Blanchard
The lessons I learned from Ken Blanchard are worth more than a Ph.D. in leadership. These five Key Leadership Lessons are valuable life skills that, if embraced, will guide you on your own journey toward professional and personal excellence. Whether you are serving clients through your own company or within the organization that employees you, clear direction, positive praise, consistent feedback, collaboration with others, and humility will all go a long way to ensure lasting success in all your endeavors. Ken Blanchard is a thought leader in the business world because he has learned to tap into the timeless truths that have inspired people to flourish throughout human history. I hope you will consider these five simple truths this day as you engage in your daily tasks and interactions with others.
Jason Diamond Arnold is a Leadership Consultant for The Ken Blanchard Companies and Cofounder of DiamondHawk Leadership & Media. He is Coauthor of Situational Self Leadership in Action, a powerful learning experience designed to help individual contributors to excel at work and in their career through critical leadership and business skills.

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Wandering The Navajo Pollen Path https://leaderchat.org/2014/12/19/wandering-the-navajo-pollen-path/ https://leaderchat.org/2014/12/19/wandering-the-navajo-pollen-path/#respond Fri, 19 Dec 2014 22:52:21 +0000 http://whyleadnow.com/?p=2952 Annual events such as birthdays, holidays, or the New Year inspire us to re-orient ourselves as we ask some important questions: Where am I and how did I get here? What goals did I set what have I achieved or missed? Where am I headed and how will I get there? What have I learned and who has helped me? What I am grateful for and what would I like to change? Where did I struggle and where did I rise?
Three years ago, when I was emerging from great struggle and conflict into self-realization and growth, a dear friend introduced me to the Navajo Pollen Path, pictured below.
Navajo-Pollen-PathAccompanied by a ceremonial chant:
Oh beauty before me,
beauty behind me,
beauty to the right of me,
beauty to the left of me,
beauty above me,
beauty below me,
I am on the Pollen Path.
In the house of life I wander,
On the pollen path.

The Pollen Path symbolizes an individual’s journey through life and it is rich in myth and meaning. Originally created as a sand painting, it was used in ritualistic healing ceremonies during which community members gathered to support an individual on their spiritual exploit. Following their own footprints at the bottom of the image, the initiate passes by two guardians who usher the individual into the spiritual world. As the initiate continues up the cornstalk, which symbolizes sustenance, there are several points along way where pollen is sprinkled to germinate his growth. Within this sacred space, the individual experiences positive and negative forces and he encounters spiritual messengers, depicted as male versus female and representing the different energies of the sun and moon. These helpers arrive at a critical time when the individual’s path is dramatically struck by a bolt of lightning, electrifying his opportunity to either seek and accept help or be stalled on his journey. If he is brave enough to continue forward in the after-shock, the individual meets a dove at the top of the cornstalk, which symbolizes peace at the end of his path. He has reached spiritual enlightenment and is now free to follow his footsteps back to the beginning where he will be ushered once again into a new pollen path.
It is circuitous to remind us that our journey has many starting points, stalling points, opportunities for growth, and people in our surroundings who are there to help us in ways we often are not aware of until we emerge from the path stronger and ready to start again. The Pollen Path can be used as a reminder that struggle is a natural part of life and a necessary condition for progress. It can serve as a reminder to never take for granted the beautiful hearts and souls who have helped you along your journey, and it can provide a sense of purpose knowing that you might be instrumental to someone else’s growth.
Like many of you, I have reflected on my trials and triumphs from the past year and I welcome a fresh start at the dawn of the New Year. May you find what you seek in 2015! In the house of life you wander, on the Pollen Path. It’s a continuous journey—Make it a beautiful year!
Photo Credit: Pollen Path
About the Author: Sarah is a Professional Services Intern at The Ken Blanchard Companies. She is pursuing a Ph.D. in Consulting Psychology, and her research is based on mindfulness. Contact: sarah.maxwell@kenblanchard.com.

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Streaming: The Future of Virtual Learning? https://leaderchat.org/2014/12/11/streaming-the-future-of-virtual-learning/ https://leaderchat.org/2014/12/11/streaming-the-future-of-virtual-learning/#respond Fri, 12 Dec 2014 06:33:30 +0000 http://whyleadnow.com/?p=2944 There is a revolution happening in the world of video games. It is called Twitch. It’s a website where gamers can directly stream footage of their game daily and provide voice commentary. Most also share their webcams in the corner of the screen and respond to chat either directly in the chat window or via voice. They generate revenue through subscribers who pay monthly ($5 on average) for special benefits (like being entered into giveaways) and donations. And it’s gaining so much popularity that Amazon purchased it for almost a billion dollars and was considered the fourth largest source of internet traffic in the US in early 2014.
Pewdiepie Playing Goat Simulator
So why is this important? Well, within the realm of learning, MOOCs have gained much popularity for providing content on the go at little to no cost. But the content is not flexible and other than forums, there’s no fast way to interact with the content provider, especially if you need clarification or have a quick question. It lacks the feel of communicating directly with a live human being. And virtual training/learning is great, but could be expensive and the scheduling might be inconvenient or infrequent.
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In a sense, MOOCs are like YouTube, where people upload content and others view it. So what is out there for learning that is like Twitch? Currently, virtual training/learning and live video blogging comes the closest. But imagine if there were entertaining individuals streaming, for instance, a fun learning videogame or sharing some interesting but educational videos for just a half hour every night and providing witty commentary. And also answering questions out loud on the video as you ask them in the chat window. And providing free giveaways for both subscribers and regular viewers.
How-To-Video-Your-Way-To-Success
There are technology platforms already in place to enable this type of streaming to occur. And there are many people who would benefit from this type of content. And for the streamers, there is revenue to be generated through subscribers. I believe that this will be the next big learning platform to take off once more people start taking advantage of this technology, particularly when more of the YouTube generation starts to enter the workforce.
What are your thoughts? Would this be something that would interest you?
Image Credit: 1 | 2 | 3

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Motivation: What's Yours? https://leaderchat.org/2014/11/13/motivation-whats-yours/ https://leaderchat.org/2014/11/13/motivation-whats-yours/#comments Fri, 14 Nov 2014 03:12:52 +0000 http://whyleadnow.com/?p=2897 I was asked a question today: “What motivates you?”
I immediately thought about context: Motivations for work-related tasks? For my own personal goals? And then I thought about life in general. What motivates me to get up every day?
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This is such a powerful question. The answer says so much about who you are as a person. Whether you are internally or externally motivated, and your reasoning for why you are motivated in that way can shed light on your values and morals. Even how you frame the answer conveys what you find most important in your life.
And yet, despite the wealth of information this simple question could provide, many leaders don’t ask this of themselves and of their direct reports. Leaders can uncover why they’ve become leaders and what strengths and weaknesses they possess. They can also discover how engaged their workforce is and how to better inspire their employees.
So go ask yourself and those around you, “What motivates you?”
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Image Credit: 1 | 2

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The Amazing Girl Who Was Not Allowed To Say “Can’t” https://leaderchat.org/2014/08/15/the-amazing-girl-who-was-not-allowed-to-say-cant/ https://leaderchat.org/2014/08/15/the-amazing-girl-who-was-not-allowed-to-say-cant/#comments Fri, 15 Aug 2014 17:44:37 +0000 http://whyleadnow.com/?p=2751 Please watch the following video:
2014-08-15 10_11_46-Jen Bricker 5 min.mov - Google Drive

Video Credit: BBDS Talent

Jennifer believed she could do anything as long as she put her mind to it. And the same is true for anyone else.

Are you facing a challenge that seems too difficult to overcome? Try thinking outside the box, or ask for a second opinion. But be persistent and remember that sometimes a few falls are necessary before you can fly.

So remove “can’t” from your vocabulary and motivate yourself to stick to it. You may surprise yourself with how much you can achieve!

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Flow to Success! https://leaderchat.org/2014/07/11/flow-to-success/ https://leaderchat.org/2014/07/11/flow-to-success/#respond Fri, 11 Jul 2014 08:29:59 +0000 http://whyleadnow.com/?p=2685 Have you ever become so engrossed in a fun task that you lost track of time? Then you’ve experienced the concept of flow. Developed by Mihaly Csikszentmihalyi, it describes the state of mind when you reach the perfect combination of task challenge and personal skill:

Flow_Senia_Maymin

Click the image below for a simple demonstration of flow (use the mouse to move and remember to return when you’re finished):
Flow_logo

The creator of this simple game used Csikszentmihalyi’s concept of flow to develop the game elements. Since you can decide when to move further, you are always in control of both the level of challenge and skill, meaning you can always keep yourself in a state of flow.

Now think about your direct reports and their tasks. Are they in a state of flow? If not, is it due to the task being too difficult, or the direct reports not having high enough skills? Or perhaps the challenge isn’t increasing proportionately with their skills? And think about your own tasks. Are you in a state of flow? Why or why not? What can you do to improve your workplace and encourage more flow?

It’s clear that employees can become more engaged and productive, while constantly developing and growing, by applying this simple model to the workplace. So the next time you’re at work, try adjusting the level of challenge to match the level of skill. You might be surprised to find how much fun you can have while in flow!

Image Credit: 1

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The Deadliest Sin of Leadership https://leaderchat.org/2014/06/20/the-deadliest-sin-of-leadership/ https://leaderchat.org/2014/06/20/the-deadliest-sin-of-leadership/#respond Fri, 20 Jun 2014 16:04:57 +0000 http://whyleadnow.com/?p=2660 “Great spirits have always encountered violent opposition from mediocre minds.” — Albert Einstein
Excellence Road SignDivine Comedy tells the tale of one man’s journey through a three-phased adventure—Hell, Purgatory, and Paradise—in his quest for everlasting life. While stranded in the middle stage of his adventure, Dante has a chilling discovery about life in the everyday world. Stranded in Purgatory, an uncertain state where one’s soul awaits judgment between redemption and retribution, he is enlightened to the wandering ways of the world he has just experienced.
Here, he explains the ills of that world through seven distorted loves, better known as deadly “sins.” These include the excessive loves of Lust, Gluttony, and Greed, the deficient love of Sloth, and the malicious love of Wrath, Envy, and Pride. The abuse of the most pure forms of human interaction, Love, lead to a path of destruction and chaos in the state of Purgatory where Dante finds himself.
My work as a Leadership Consultant has led me through the mind-set of many organizations on a quest to find perpetual success and prosperity. While in this wandering state, I have discovered the most distorted perversion of leadership—the toleration of mediocrity.
Mediocrity is a cunning and crafty creature, the slinks and slides it’s way through a community of people intended for a greater good. It is sometimes guised in charm and humor, winning over fans with its good-natured country attitude. “Mañana! Tomorrow!” is the mantra sung at the end of the day, while rushing down the path toward the comforts of home. Sometimes, it no longer strives, begs, or craves for excellence, but is content with results that are, “good enough.”
When leaders turn a blind eye to, or minimize such attitudes within organizations, it can be a destructive habit-forming virus that slowly erodes the higher vision and values of the community. Far too often, leaders excuse a lack of desire for excellent work because of long-standing relationships with the individuals who consistently host such average behaviors. Some leaders do not know how, or may not have the will to address such subtle behaviors that beg, barrow, and steal from others’ great work, just to cover for their own lack of effort, dedication, or deferred experience to crafting their personal skills at a higher level. Some leaders are, themselves, guilty of the sin of mediocrity.
Millions of individuals throughout the workforce, from Fortune 500 companies to start-ups to non-profits, have pockets of people who, “Quit and Stay” at work. Others are lost or mislead by leaders within the organization, stuck in the rut of performing daily activities without a clear purpose or understanding of how their role contributes to the organization. Even worse, leaders allow average performers to cultivate the poisonous fruit of bitterness and gossip about other high achievers within the organization.
Organizations are only as great as they challenge or permit their contributors to be. If leaders within organizations do not take high performance and effort sincerely, they run the risk of creating a corporate Purgatory by breading a contempt and dismissal of individuals who do value excellence, effort, and efficiency. The deadliest sin of leadership is the aiding and abetting of mediocrity, at work, home, or in life.
About the Author:
Jason Diamond Arnold is a leadership consultant at The Ken Blanchard Companies. He is Coauthor of Situational Self Leadership in Action a real time, real work, leaning experience that develops effective communication and collaboration skills for individuals in the workplace. He is Co Producer and Director of Stepping Up to Leadership with Scott Blanchard, at lynda.com.

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The “L” Word—Is It On Your Mind? https://leaderchat.org/2014/06/13/the-l-word-is-it-on-your-mind/ https://leaderchat.org/2014/06/13/the-l-word-is-it-on-your-mind/#respond Fri, 13 Jun 2014 20:28:02 +0000 http://whyleadnow.com/?p=2620 In his closing remarks at yesterday’s company meeting, Ken Blanchard shared Covey’s four basic needs which underlie human fulfillment: to live, to love, to learn, to leave a legacy.

 “The need to live is our physical need for such things as food, clothing, shelter, economical well-being, health. The need to love is our social need to relate to other people, to belong, to love and to be loved. The need to learn is our mental need to develop and to grow. And the need to leave a legacy is our spiritual need to have a sense of meaning, purpose, personal congruence, and contribution.”
Stephen R. Covey

The “L” word—the BIG one—is legacy, the story of you and your imprint upon the world. It’s been a repeated topic of conversation in my spheres lately, as it should be in yours. Visioning is central to the success of organizations, teams, leaders, and individual contributors because it creates a dialogue around the meaning and value behind the work that we do. Your legacy extends far beyond your career into your personal and professional relationships; your family or community involvement and recreational activities; and in your moment-to-moment everyday experiences. What kind of legacy are you building, and where do you even begin? Covey reminds us that life is short, so ask yourself:

  • What makes life worth living? What’s missing?
  • What do I need to learn? To unlearn?
  • How will I be remembered?
  • What do I dream of?

These are big questions—Give yourself time to develop honest and deeply rooted answers.  It can be tempting to dismiss dreams as unattainable or impractical, but dreams stem from a place within each of us that British philosopher, Alan Watts, calls “the deep, down, basic, whatever there is.” In this inspirational video, Watts talks about the human need to feel significant and connected to something greater than ourselves:

There is nothing trivial about finding and giving voice to your purpose in life and however you frame the concept of legacy, the story is yours to write. In another moving video, The Real You, Watts talks about the idea of waking up and finding out who you are. An individual’s sense of self is a complex, idiosyncratic, and exquisite answer to the venerable question: Who AM I?
Before you can build a meaningful legacy, you first need to have a clear picture of who you are and what gives value and purpose to your life. Because your identity defines how you see yourself belonging in the world and relating to others, it is fundamental to creating your vision, living your dreams, and leading others to do the same. In Abraham Maslow’s Hierarchy of Needs, the peak is self-actualization—the human need for self-fulfillment and striving to achieve one’s highest potential. This is a process of continual learning so you can always seek new ways of infusing energy and creativity into your everyday events.
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Self-development is profound work but it doesn’t need to be intense. A variation of Covey’s four basic needs overlays learning with laughter because we can’t be serious all the time. That’s also why one of the founding principles of The Ken Blanchard Companies is to have fun! On your journey of life, never forget the gift of child-like wonder—not in the sense of immaturity or naivety, but rather of being curious and light-hearted along the way. As you think about who you are and most importantly the unique story you are leading, remember that life is short. Keep the “L” word always in mind.
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About the Author:
Sarah is a Professional Services Intern at The Ken Blanchard Companies. She is also pursuing a Ph.D. in Consulting Psychology and her research is based on mindfulness. You can reach her at sarah.maxwell@kenblanchard.com.

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Imagination as a Tool for Leadership https://leaderchat.org/2014/05/30/imagination-as-a-tool-for-leadership/ https://leaderchat.org/2014/05/30/imagination-as-a-tool-for-leadership/#comments Fri, 30 May 2014 12:57:31 +0000 http://whyleadnow.com/?p=2567

With this knowledge of the power of thought, you can become a better leader and, as well, motivate your employees to become better workers. Imagine successfully navigating through a difficult conversation. Imagine making your employees feel cared for. Imagine implementing positive change. The more you imagine, the more successful you can be when it comes time to act.

The same holds true for your employees. Let them know that visualizing success can have a huge impact on actual success. Share this video with them. Encourage them to use imagination as a tool for practicing on a new task when hands-on time is limited.

About the author: Hart is an HR Data Analyst at The Ken Blanchard Companies, finishing his Ph.D. in I/O Psychology. He can be reached at hart.lee@kenblanchard.com.

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John Muir Had It Right https://leaderchat.org/2014/05/09/john-muir-had-it-right/ https://leaderchat.org/2014/05/09/john-muir-had-it-right/#respond Fri, 09 May 2014 22:13:49 +0000 http://whyleadnow.com/?p=2531 Spring has sprung! Has the urge to go outside and bask in the sunlight or stroll through the park become so strong that you can no longer ignore it? You know the feeling…you’re sitting at your desk or around the conference room table, and through the window you see clear blue skies and can think of nothing else except escaping the office and going outside to play—run, surf, cycle, whatever—as long as it involves breathing fresh air, you’ll be happy. Maybe the drive is deeper and what you crave is not just ditching the daily grind, but truly immersing yourself in the wonders of wilderness and spending some time in a pure and natural environment. Admit it, we’ve all been there, but what is it exactly about the call of the wild that is so irresistible? Why do some people feel so compelled to connect with nature?
JM_walk with nature
The answer lies in evidence that it’s not only good for your body; it’s also good for your brain. In a series of behavioral science studies, researchers demonstrated that spending time outside on good weather days, particularly in the springtime when it’s warm and sunny, can positively affect memory, mood, and openness to new ideas that leads to creative and flexible thinking styles. Another key finding is that people who spent more time indoors experienced the opposite effects of their outdoor counterparts. So if you’re struck with spring fever, then it would behoove you to get outside and scratch that itch!
Decades before environmental and cognitive psychologists began studying the mental health benefits of spending time in nature, John Muir (1838 – 1914) himself advocated the now substantiated claims of increased mental clarity and reduced fatigue through stimulation of the senses in the great outdoors. This legendary Scottish-American naturalist and conservationist is affectionately called the Father of National Parks and is the beloved founder of the Sierra Club, one of the foremost organizations dedicated to wilderness preservation. An eloquent writer and speaker, John Muir’s inspirational message is crisp and clear: In order to be whole with yourself, you must first be one with nature. If that statement rings true with you, then find out how much you emulate this iconic environmentalist and renowned nature-lover by taking the Sierra Club’s quiz: How Muir Are You?
JM_beauty and bread
An explorer at heart, I have long admired the work of John Muir and I often dream of traveling in his footsteps. When I entered my doctoral program four years ago, I quickly learned the lifestyle fate of all graduate students: goodbye sunshine and social life; hello Friday night dates at home with my laptop. Determined to succeed and hopeful that extrinsic motivation would help carry me through, I dug in my heels and set a goal that when I finally finish the program someday, I will reward myself with an epic backpacking adventure! Living in Southern California, I set my sights on thru-hiking the majestic John Muir Trail, a 211-mile long journey in the High Sierra back country which passes through Sequoia, Kings Canyon, and Yosemite National Parks, and ends at the top of Mt. Whitney, the highest peak in the contiguous United States (elevation 14,497 feet). Although I have not yet earned the grand prize, the mountains have been calling me and every once in a while, I must go!
JM_break away
During my second year of graduate school I joined a group of 8 hikers who climbed Mt. Whitney, and I remember one of my companions asking what in the world I had in my pack that made it heavier than everyone else’s when we weighed in at the portal. I’m sure I’m not the only hiker in history to foolishly load her pack with journal articles and books to read at camp after a day of grueling high-elevation trekking, but I certainly would not recommend it. Not only was I too exhausted to concentrate on reading, but more importantly I found that my mind was more drawn to simply sitting and being than engaging in any sort of academic exercise. Although my body was weary at the summit, my mind had never felt so awake and open and free! I wanted nothing more than to just sit and be, to listen and smell and feel, to observe and appreciate the raw and captivating beauty and energy of the environment all around me. If you’ve spent any time in the wilderness, then like John Muir, you know exactly what I mean. And if you haven’t…what are you waiting for???
JM_going in2
About the Author:
Sarah is a Professional Services Intern at The Ken Blanchard Companies. She is also pursuing a Ph.D. in Consulting Psychology and her research is based on mindfulness. You can contact her at sarahmaxwell@kenblanchard.com.
 

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Can You Get the Delicious Cake? https://leaderchat.org/2014/05/02/can-you-get-the-delicious-cake/ https://leaderchat.org/2014/05/02/can-you-get-the-delicious-cake/#comments Fri, 02 May 2014 09:25:34 +0000 http://whyleadnow.com/?p=2514 Several years ago, someone posed the following challenge on a popular internet image board:

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The goal was “get the delicious cake” and you had to draw your solution. No other rules were given.

One response showed the figure crawling through the spikes, while others used elements from pop culture to get the cake. For instance, Harry Potter magic spells, Star Wars lightsabers, and Super Mario warp pipes were all presented as solutions to this challenge. The following are a few of the more original and creative ways people attained the cake:

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Use the door!

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When you want to get rid of something in an image, the eraser tool is handy

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Thinking outside of the box

The lesson I took from this was that people can get very creative when presented with a problem and given the freedom to devise a solution.

As a leader, you may have goals you need to accomplish, but it is left up to you to determine how to accomplish those goals. With a little time and ingenuity, you can come up with many different and often surprising ways to achieve those goals, particularly when you have the help of others.

So how would you get to the delicious cake? Type your solution in the comments, or you can use your favorite image editor or an online one and post a visual of your solution.

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Leadership is a Verb https://leaderchat.org/2014/03/07/leadership-is-a-verb/ https://leaderchat.org/2014/03/07/leadership-is-a-verb/#comments Fri, 07 Mar 2014 18:33:47 +0000 http://whyleadnow.com/?p=2393 lead·er·ship [lee-der-ship] noun
the position or function of a leader, a person who guides or directs a group: He managed to maintain his leadership of the party despite heavy opposition. Synonyms: administration, management, directorship, control, governorship, stewardship, hegemony.
From 1973 until 2000, one of America’s largest, and eventually global, courier delivery services, headquartered in Memphis, Tennessee, was called Federal Express. In January of 2000, Federal Express changed its name to FedEx Corporation and implemented one of the most successful re-branding campaigns in American history.
Lead!

Lead!


After the rebranding efforts took place, something even more significant than the shorter name and little arrow added between the “E” and the “X” began to evolve into a new idea. The word FedEx, became known, not just as a way to define a company, but as something you do as a critical part of your business. “I need you to FedEx me the product tomorrow.” “I’ll FedEx that to you right away.”
FedEx evolved from a being a noun into a verb!
The same thing is happening to the idea of leadership. For the past 50 years, the leadership development industry has exploded into a multi-billion dollar industry because companies around the world are realizing the competitive advantage to having a strong leadership strategy.
I recently found myself sitting in a coffee shop, having a conversation with one of the coauthors of Leadership Genius, and one of the top gurus on the topic of leadership, Dr. Drea Zigarmi.
“Leadership has been an over-used word, in which some people think of it as a person or a thing. It’s not thing. It’s action, or a series of actions you do with people.” Taking a long, slow sip of his coffee, he leaned toward me and proclaimed, “Leadership is a verb!”
When you think of the word leading, you have to consider that it means doing something. It means moving an idea, project, or a dream from one place to a higher place—through the shadows and the conflicts and into the light and consumption of meaning and purpose.
It takes action to effectively move a package from Memphis, Tennessee, to Grover’s Corner, New Hampshire, where a little boy or little girl eagerly open a package to discover something magical, something that will bring a smile to their face. Great organizations, whether it’s a global company serving millions of people or it’s the little pizza shop down on the corner, move their people from knowing what a good job looks like to doing a good job consistently, task by task, with passion and excellence.
Great organizations are dedicated to developing more than just leaders; they are dedicated to developing people who lead! Great leaders are defined by what they do, not by what they know.
About the Author:
 Jason Diamond Arnold is a leadership consultant at The Ken Blanchard Companies. He is Coauthor of Situational Self Leadership in Action a real time, real work, leaning experience that develops effective communication and collaboration skills for individuals in the workplace. He is Co Producer and Director of Stepping Up to Leadership with Scott Blanchard, at lynda.com.

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What are Your Secrets to Being a Revolutionary Leader? https://leaderchat.org/2014/02/27/what-are-your-secrets-to-being-a-revolutionary-leader/ https://leaderchat.org/2014/02/27/what-are-your-secrets-to-being-a-revolutionary-leader/#comments Fri, 28 Feb 2014 02:35:38 +0000 http://whyleadnow.com/?p=2370
tumblr_lotoo1lMDa1qlg3pfo1_1280

How quickly things change in 10 years


Think about this: the first iPhone came out in 2007.

Technology changes so rapidly that it is incredibly difficult to keep up with the rate of change. But looking at leadership, have there been as many revolutionary changes in the last seven years as there have been in technology?

Mobile World Congress was this week in Barcelona. For those who don’t know, it’s a huge annual conference where some of the top smartphone manufacturers introduce their latest products. Though Apple was absent, Samsung announced their latest flagship phone, the Galaxy S5. Some advances from the previous version include improved battery life, updated camera, faster processor, a heart-rate monitor, and a new fingerprint scanner (a la iPhone 5s), but despite all of these, its reception has been generally lukewarm because the changes weren’t quite revolutionary.

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The response to the S5

Consumers of technology these days demand constant innovation from products. Why shouldn’t your direct reports, the consumers of your leadership, demand the same? Would you be able to keep up?

Let’s get the ball rolling on change. Are you currently doing something differently from other leaders to improve your leadership skills and/or meet the needs of your direct reports? Perhaps that thing you do is actually the game-changer that will revolutionize leadership as we know it. Share it in the comments.

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Image Credit: 1 | 2 | 3

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Intentional Leadership—3 Timeless Narratives for 2014 https://leaderchat.org/2014/01/10/intentional-leadership-3-timeless-narratives-for-2014/ https://leaderchat.org/2014/01/10/intentional-leadership-3-timeless-narratives-for-2014/#comments Fri, 10 Jan 2014 19:10:59 +0000 http://whyleadnow.com/?p=2285 Excellence is never an accident. It is always the result of high intention, sincere effort, and intelligent execution; it represents the wise choice of many alternatives – choice, not chance, determines your destiny.” —Aristotle
January is littered by a multitude of good intentions! That new number at the end of the Roman calendar, blindly promising to bring us prosperity and success, does often become a distant memory by the time the groundhog raises his weary head from a winter slumber. But the start of something new—a year, a friendship, a work project—can be a great opportunity to lead yourself and others to great success through three simple narratives.
High Intensions

High Intensions


High Intentions 
The giddy hope and high expectations of a new year often outpace our ability to align old habits with those new intensions. However, high intention is the heart beat of any personal or social revolution. It is woven into the tapestry of humanity, to naturally hope for higher levels of happiness and purpose in our lives. High intensions do not mean that a person who has them need be dissatisfied with the life they are living, but rather are open to challenges and disappointment as they seek meaning and purpose at work, at home, or at play.
Sincere Effort
However, the highest intentions are but a thought in the wind without sincere effort to make those intentions a reality. An athlete or an artist does not become excellent without sincere effort. Effort is easy, sincere effort is meeting of the cruelest of tasks with the same zeal for the things we love to do. Sincere effort requires us to do more than put one foot in front of the other; it requires us to take each step, each daily task, as an opportunity to align it with our highest intensions.
Success

Success


Intelligent Execution
Our highest intentions and sincerest efforts must be driven by more than just arbitrary motion or aimless daily activity. It’s one thing to have a workout scheduled on your calendar, but it’s another task to lace up the shoes and complete that workout. If you have made resolutions, or have a set of goals for yourself this year, they will ultimately be measured by the intelligence of their execution, not the height of your intensions or the sincerity of your efforts. Forming an intelligent execution strategy promotes real goal achievement. With intelligent execution, you are moving from intensions and knowing, in to action through doing.
***
Excellence at work or in life is more than a thought or an idea, it is a purpose driven effort. Make your choices wiser and more productive this year through high intentions, sincere effort, and intelligent execution of those efforts. Live the life you intend to live!
 Jason Diamond Arnold is a leadership consultant at The Ken Blanchard Companies. He is Coauthor of Situational Self Leadership in Action a real time, real work, leaning experience that develops effective communication and collaboration skills for individuals in the workplace. He is Co Producer and Director of Stepping Up to Leadership with Scott Blanchard, a lynda.com and Ken Blanchard Companies production.

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Gamification and the Future of Work https://leaderchat.org/2013/11/08/gamification-and-the-future-of-work/ https://leaderchat.org/2013/11/08/gamification-and-the-future-of-work/#comments Fri, 08 Nov 2013 09:13:20 +0000 http://whyleadnow.com/?p=2171
of-course-people-are-controlled-by-videogames

Videogames Control


I love videogames. I mean, there’s an addictive quality to them, whether it is character progression, unlocking new content and achievements, or continuing the narrative. And it’s currently a huge trend. The recently released game Grand Theft Auto V broke several Guinness World Records, including “fastest entertainment property to gross $1 billion.” To put that in scope, “entertainment property” even includes feature-length films and music.
So what is gamification? It is taking the concepts of game design and applying them to other things. For instance, I wear a device on my wrist called the Fitbit Flex. It is essentially just a pedometer in a wristband, but the web/mobile app is where the magic happens. It displays my goals for steps and calories and my progress for each in a clean and engaging interface. The wristband even shows a series of lights to indicate how close to my goal I am. Gamifying health and fitness… who would have thought?
Word Cloud "Gamification"

Word Cloud “Gamification”


It’s even popped up in the workplace. I recently spearheaded the construction of a new intranet site for my department using WordPress, and by taking advantage of its customizability and vast number of plugins, we developed an onboarding system that uses a mix of content to take new hires on a 12-month journey, with badges rewarded at each step. I believe that learning should be fun, exciting, and engaging, and gamifying the process is one way of achieving that.
But there is something I haven’t seen discussed within the realm of gamification. There are games, such as World of Warcraft, where players willingly perform mundane tasks. They click on the same things over and over again until a cool item appears or an objective is completed. And they love to do it. They are absolutely engrossed in these activities and will happily lose sleep to continue to perform these seemingly boring tasks. Now imagine taking those clicks and placing real work beneath them so that instead of those clicks only translating into currency and experience points that are limited to the game, the clicks also produce work for the organization. Work that the employees absolutely love doing.
I want this to be the future of gamification, where work is gamified to such an extent that it stops being work and becomes an actual game. Perhaps then, there would be no need for employee engagement initiatives or training to boost productivity, because employees would be naturally driven to continue playing, and become skilled at, the game.
I Don't Have Birthdays, I Level Up

I Don’t Have Birthdays, I Level Up


When I was younger, I dreamed of playing games for a living. Perhaps when gamification reaches its full potential, this dream will come true.
From now on, if someone says I’m gaming too much, I’ll just say, “it’s informal training for future work!”
 
Sources: Guinness World Records | Gamification.org
Images: 1 | 2 | 3

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Enjoy Your Work! https://leaderchat.org/2013/09/20/enjoy-your-work/ https://leaderchat.org/2013/09/20/enjoy-your-work/#comments Fri, 20 Sep 2013 13:09:29 +0000 http://whyleadnow.com/?p=2075 “Work consists of whatever a body is obliged to do. Play consists of whatever a body is not obliged to do.” —The Adventures of Tom Sawyer 
Image

Tomy Sawyer Whitewasing A Fence by Norman Rockwell


There are high-minded folks who are prone to speak confidently, and perhaps somewhat knowingly, about the challenges of today’s  “workplace,” as some distant plot of time and space that is in desperate need of inspiration. These gurus and generals of thought and attitude speak of a place that somewhere along the way has gotten separated from the rest of our lives.
What we have come to call “work” now seems to consist of only duties and tasks that our minds and bodies are obliged to do nearly three out of every four days of our lives, rather than a grand stage where our hearts and souls lead the dance. The mere mention of the word “work” has become synonymous with labor and toil, with survival and disengagement, with quiet desperation and the worship of weekends.
Today’s deepest leadership challenge is not finding a way to influence people and ourselves to work harder or more efficiently; rather it is to inspire and encourage meaning and joy in the tasks we set out to achieve in the service of others.
“The work that is really a man’s own work is play and not work at all,” Mark Twain noted in A Humorist’s Confession. “Cursed is the man who has found some other man’s work and cannot lose it. When we talk about the great workers of the world, we really mean the great players of the world.”
Image

Enjoy Your Work


The poorest paid receptionist to the highest paid executive should be challenged to cultivate the eternal, to store up treasure in others, and to ultimately rename work as pleasure—a dispensation that rewards our highest calling as human beings through the consumption of meaning, purpose, and happiness. The teacher, architect, salesperson, accountant, mechanic, engineer, copy editor, software developer, legislator, actor, pastor, poet, prince, homemaker, painter, speaker, writer, software developer, or singer, should seek the higher rewards of their daily endeavors through the enjoyment and adventure of completing what they have learned to do, have trained to do, were born to do at work.
But the ones who have subtly and silently slipped into the chorus of groans and now tread in the mental pool of toil, have in fact resigned themselves to no longer hope to do something great in their work.
“How can they when their souls are in a ferment of revolt against the employment of their hands and brains? The product of slavery, intellectual or physical, can never be great,” Twain concluded in his sober confession.
It is time to rename work as pleasure and seek to master it with as much passion and persistence as we do a good meal, a child’s laughter, or the deep and intimate connection with a friend or family member who reminds us of how precious this life is. It’s time to renew our spirits during the three out of every four days of which our minds and bodies are not obliged to “work,” but inspired to work with joy.
Jason Diamond Arnold is a Leadership Consultant at The Ken Blanchard Companies and CoAuthor of Situational Self Leadership in Action, a virtual learning experience that empowers individuals with the skills to achieve excellence at work.

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Speakeasy Leadership https://leaderchat.org/2013/07/12/speakeasy-leadership/ https://leaderchat.org/2013/07/12/speakeasy-leadership/#comments Fri, 12 Jul 2013 17:30:14 +0000 http://whyleadnow.com/?p=1957
Seakeasy Leadership

Seakeasy Leadership


The spirit of the Roaring Twenties was marked by a cultural rebellion against classic traditions, inspiring social revolutions around the world. Everything seemed to be possible through the modern technology of automobiles, motion pictures, and radio, which all promoted ‘modernity’ to the world.
One of the most mysterious trends that came out of the Roaring Twenties was the establishment of Speakeasies—hidden sections of an establishment that were used to illegally sell alcoholic beverages and feature new artistic expressions of music, dance, and risqué behavior. To enter a speakeasy, one would need to say a password to the doorman, indicating that the person-seeking entrance was welcome by the owner or other members of the “business within the business.”
In many ways, today’s workplace resembles the spirit of the twenties, with a rapidly evolving workplace, cutting edge technology changing and shaping the culture norms of organizations around the world.
Unfortunately, one of the dangers of today’s workplace is Speakeasy Leadership—the hidden sections of an organization where only a few people in positions of power make decisions that affect the rest of the organization. The practice of exclusive leadership, rather than inclusive leadership practice is alive and well in today’s organizations. But the reality is that the old school leadership hierarchy is an ineffective novelty in a knowledge-based economy.
Outside Looking In

Outside Looking In


Today secret societies and “good ole’ boy networks” only work at your local grocery store or coffee shop as a special promotion tool. In a Knowledge base economy, where individuals are empowered through the Internet, smart phones, and social networking that empowers a variety of information and connections that naturally drive higher levels of collaboration and success.
One new workforce member expressed it this way, “I am used to being so connected to my colleagues and playing off each other in the office, via social media, and creating ideas together with high levels of synergy everyday…” The open organization, without the Speakeasy executive office on the second floor, is a robust place where individuals create new best friends instantly and in days create a strong network with everyone on the team, as well as the friends made at their last organization.
Speakeasy Leadership promotes the opposite atmosphere at work where a few gatekeepers of ideas, formulate a plan from the top of the organizational pyramid, then pass it down to the people on the frontline to try and implement—void of passion and intimacy. 
 “I feel like there is a secret group of people running the organization,” says another frustrated employee. “It’s like were sitting in a meeting, and there are two or three people sitting at the table, speaking their own language, giving each other a wink and a nod to each other when I present our teams creative solutions to our organizational challenges.”
Collaborate for Success

Collaborate for Success


Speakeasy Leadership will kill today’s knowledge based company, because today’s leadership model and workplace formula for success is one based in wide-open communication, effective collaboration, social networking, and truly empowering individuals that are encouraged take ownership in the vision—not just contribute to it. Touch the untouchable by bringing energy and productivity to work, breaking down the interior walls of Speakeasy Leadership, creating a community where people work and play together, stimulating innovation, connection, and wild success.
Jason Diamond Arnold is a Leadership Consultant and New Media Producer at The Ken Blanchard Companies. He is Coauthor of Situational Self Leadership in Action, a non-linear learning program that promotes individual empowerment and collaboration.

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3 Simplistic Ways to Lead with Resilience https://leaderchat.org/2013/06/28/3-simplistic-ways-to-lead-with-resilience/ https://leaderchat.org/2013/06/28/3-simplistic-ways-to-lead-with-resilience/#comments Fri, 28 Jun 2013 14:00:10 +0000 http://whyleadnow.com/?p=1946 What determines a leader’s capacity to grow through adversity? What propels some leaders through the flames of the fire and up to the top of the organization? It is a varying quality that is built over time through experience and personal belief. Resilience is defined in the Merriam Webster dictionary as an ability to recover from or adjust easily to misfortune or change. Now why do leaders need to exemplify resiliency among their direct reports?

There has been a movement to embrace employees who are so motivated to succeed that they push the boundaries of their capabilities and fail at their tasks. Insightful leaders know that failure is a stepping stone on the path to great achievement. Being resilient through uncertainty increases the rate at which leaders guide their focus toward the next plateau.
So how do you learn to bounce back faster from the bumps in the road encountered throughout your career? Discovering your preferred coping mechanism helps but that can take some time and planning so the first step is to look at each instance as simply as possible.

Be aware of your reaction: How do you respond when something does not go as you had imagined? Do you respond with anger or sadness? Pay attention to your emotions and keep them in check. Approach a setback with an open mind and be willing to learn a new way of achieving a task.
Listen with the intent of being influenced: Listening does not only relate to hearing words. You need to listen to and observe the environment around you. Put your blinders down to see and hear what is happening in your office, your organization, and the rest of the world. You do not have to change your decision based on what you hear but at least you will have given yourself the chance to consider another point of view.
See the silver lining: Do you believe there is a lesson to be learned in every situation? If you are seeking to find the worst outcomes in a failed attempt then you will find them. Likewise, if you look for all that is beneficial to your overall cause then you will indeed find that too.

The leaders I met, whatever walk of life they were from, whatever institutions they were presiding over, always referred back to the same failure – something that happened to them that was personally difficult, even traumatic, something that made them feel that desperate sense of hitting bottom–as something they thought was almost a necessity. It’s as if at that moment the iron entered their soul; that moment created the resilience that leaders need.
-Warren Bennis

Brian Alexander is the Marketing Project Specialist with The Ken Blanchard Companies. To learn more about The Ken Blanchard Companies please visit www.kenblanchard.com

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Leadership Failure https://leaderchat.org/2013/06/21/leadership-failure/ https://leaderchat.org/2013/06/21/leadership-failure/#comments Fri, 21 Jun 2013 08:00:55 +0000 http://whyleadnow.com/?p=1934 Not too long ago I was put in charge of a couple sections of soldiers who were working on some military intelligence products for an upcoming mission. Since the teams were working on separate products, I assigned myself to one team and had a Lieutenant take charge of another team. The LT had been in the army for a few years, so I had no qualms about giving the team to him. I spoke with him privately and told him that he had “full autonomy” over his team and gave him full discourse over what his team did and how they finished their products. The next morning I come into work at 7:30 fully expecting everyone to be there for unit physical training. They weren’t. When I asked the LT where his team was, he said that he told them that they could do physical training on their own and that they didn’t need to show up until 9:30am. “What? Why did you do that? We always show up at 7:30.”Leadership

So, of course, they decided to sleep in and didn’t do any physical training for the day.
And of course my team was upset that they didn’t get to sleep in and come to work at 9:30. The last thing I wanted to create was resentment across the two teams. I thought that maybe a “team building” exercise was in order, but I didn’t carry it out because I felt I would probably screw that up too.  I was upset about the whole situation, but mainly I was irritated at myself.
After looking back on the incident, here’s what I learned:

  • I never really gave him full autonomy

Here’s what I really said: You can have full autonomy unless you do something I don’t want you to do or something that I disagree with you on. What I told him he could do and what I wanted him to do were two separate things.

  • I shouldn’t have given him full autonomy

Giving full autonomy over everything is not really leadership at all. I thought I was doing the right thing by giving him autonomy, but what I should have done in that situation was to give him more direction as to what is expected and necessary. Autonomy has its place and limitations; using it correctly is when it’s the most impactful.

  • My communication was not aligned with my expectations

I was never clear on my expectations. What was standard and status quo for me was not necessarily the same for him. Talking through each other’s expectations would have been helpful for minimizing conflict and building trust.
For any further information or questions contact me at gus.jaramillo@kenblanchard.com

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The End of Innovation https://leaderchat.org/2013/06/07/the-end-of-innovation-a-leaders-guide-to-maintain-power-and-balance/ https://leaderchat.org/2013/06/07/the-end-of-innovation-a-leaders-guide-to-maintain-power-and-balance/#comments Fri, 07 Jun 2013 13:36:25 +0000 http://whyleadnow.com/?p=1921 “Innovation is dangerous!” says Yawn Fearman, Gatekeeper of Ideas at Acme Corporation—an international consulting firm that provides executives and managers the tools and skill sets needed to maintain power and balance within organizations. “Innovation is an unruly attitude that ignites revolutions and unwillingly forces change upon the slow and steady hand of the status quo.”Death of Innovation
Fearman asserts that there several simple mindsets to avoid disruptive an inconvenient ideas within an organization:
Isolate Innovation
When a child acts up or misbehaves at home, the best discipline is to give them a Time Out and send them to their room. You don’t have to kick them out of the organization, but isolation will make them think about the real vision and values of the company in more detail. It will encourage them to align their hopes and dreams with the hierarchy of the organization who own the vision and values.
But if you do want to innovate within your organization, keep it limited to one or two departments that are led by individuals who have a degree from a prestigious school and who are in close collaboration with you as a key leader.
Just Say No
Hey, if it worked for Nancy Reagan in the mid-80s (and look how far we’ve come since then), it can work for leaders when individual contributors come up with creative and new ways to serve clients. When ideas come up from the front line, just say, “no.” You probably don’t have the resources or money to implement the ideas anyway, so no real harm can come from this approach. It’s clean and effective and eventually, people will stop coming up with their own ideas so that you can do your job—implementing your own.
Show Them Who’s Boss
When the first two strategies don’t work, flex your Position Power. You have the degree, the experience, the complex title, and the pay grade—so use them!
If employees discover that they have other avenues of power, such as personal experience, knowledge, relationships outside the organization, or a specialized ability to perform specific tasks that the executives may or may not, this could become very disruptive to an organization. Don’t shy away from the fact that you are getting paid the big bucks to drive the organization into the future—not them. You have the title and the authority to make the first and final decision.
Enjoy the Silence
Don’t allow the loud distractions of individual or collaborative innovation to drown out the brilliance of your leadership ability. You’ve earned the corner office, and you were born to lead. The future of the world depends on you—don’t leave it to chance by putting its fate hang on someone else’s wild ideas.
** The views and opinions expressed in this fictitious article do not necessarily reflect sound advice or the views and opinions of
 the author, or The Ken Blanchard Companies.
Jason Diamond Arnold is a Leadership Consultant at The Ken Blanchard Companies and Coauthor of Situational Self Leadership in Action, an asynchronous learning experience for Individual Contributors within Organizations.

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Want to be productive? Stay home from work https://leaderchat.org/2013/05/17/want-to-be-productive-stay-home-from-work/ https://leaderchat.org/2013/05/17/want-to-be-productive-stay-home-from-work/#comments Fri, 17 May 2013 08:00:42 +0000 http://whyleadnow.com/?p=1894 Absenteeism (not showing up to work) is a well-documented and researched metric. However, the evil twin brother of absenteeism is presenteeism, and it’s now starting to get some more attention. Presenteeism is defined as showing up for work when one is ill, and it is literally a productivity killer. It is estimated that the costs associated with presenteeism due to poor employee health is at least 2 to 3 times greater than direct health care expenses. The total cost of presenteeism to US employers has been increasing, and estimates for current losses range from about $150 to $250 billion annually. Consequences to presenteeism can be loss of productivity, major health costs, inaccuracies on the job, and spreading of illness to name a few. We all have done it, but we should really think twice about coming into work when we are sick. However, it’s just not that simple, and there are many reasons why just can’t say no.
Presenteeism
There are many antecedents to presenteeism but here are some major reasons:
1) Our culture/manager fosters this behavior
I’m probably not the only one has been praised for being a team player and coming in when I was extremely ill. In a recent survey by the Health Enhancement Research Organization (HERO), researchers found that employees who indicated that their employer was not supportive in helping them become emotionally healthy were 320% more likely to have high presenteeism. A 2010 study by the Work Foundation found that more than 40% of employees were under pressure from managers and colleagues to come to work when ill.
2) Fear of losing your job
In research done in 2012, nearly a third of employers have reported a rise in the phenomenon of “presenteeism” in the past year. With the economy slowly turning the corner, employees are worried about losing their job or falling behind in the rat race. Dr Jill Miller, research adviser at CIPD, said, “Continuing economic uncertainty and fears over job security appears to be taking its toll on employees. We are seeing employees struggling into work to demonstrate their commitment, suggesting presenteeism can be a sign of anxiety.”
3) Pressure to perform
For some reason we equate our perception of the seriousness of the illness in direct proportion to justifying taking time off. “It’s probably just meningococcal so I should be fine; I doubt it’s contagious anyways.” Let’s leave the diagnoses to the professionals and see if we can’t rest for a little bit. In a recent conversation with an old friend he told me, “I have worked for my company for 20 years and I have never ever taken a sick day.” Well, why not? He said he had maintained the “old school” mentality of work, work, work. This never made sense to me; if you are sick, then why don’t you just stay home? Now I’m being a little hypocritical here because I have often got to work when I really was too sick to go. But the worst part about it was that he worked in a hospital!
4) Little or no sick days
Increasingly, employers have minimized the number of sick days and most of the time; we just can’t afford to miss work. Also, with the increasing amount of households turning into a dual income family, many parents are using their sick days to care for their children when they become ill instead of taking care of themselves.
There doesn’t seem to be any extreme changes on the horizon in the way employers handle presenteeism, however we owe it to ourselves to take care of our bodies and be present when we can afford to. Sometimes urgent can just wait until tomorrow.
For any further information or questions contact me at gus.jaramillo@kenblanchard.com

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The Look of Ethical Leadership https://leaderchat.org/2013/05/10/the-look-of-ethical-leadership/ https://leaderchat.org/2013/05/10/the-look-of-ethical-leadership/#comments Fri, 10 May 2013 10:00:18 +0000 http://whyleadnow.com/?p=1856 Call me idealistic, but I want more from Gen X and Gen Y when it comes to leadership. I want to see us go beyond the standard leadership stereotypes to something more global, accepting, and inclusive. To encourage non-typical leadership types to emerge and develop.
Can you imagine what it might look like if high-potentials weren’t chosen based on how well they fit the corporate image, but instead on how well they treat others? Have we gone overboard with making sure leaders present themselves a certain way as seen in the following video?

Sure, they all have the right corporate image, but is that what the leader of the future should be? What if these guys in the following video were the most ethical leaders you would ever met…

What about those people you work with right now who might not say the right corporate buzz-words, wear the right clothes, or graduate from the right schools?
What if instead, true leaders naturally emerge because everyone whom they come into contact with experiences a solid trustworthy person. When faced with the decision between right or wrong without hesitation he or she takes the ethical high-road. They might not have the right hair, but go out of their way to give credit to the entry-level employee with the bright idea that just made the company millions.
Maybe leadership looks more like the quiet co-worker who detests public speaking and back-to-back meetings, but whose character is unmistakable. Maybe it’s the guy who knows nothing about golf and can’t stand wearing polo shirts or it’s the girl who really doesn’t want to hide her tattoo because it’s part of who she is.
The Look of Ethical LeadershipWhat if tomorrow’s leaders are more about the inside than the outside? Less about the look and more about how they make you feel. Can you imagine? What if tomorrow’s leaders make good decisions, treat people well, and have brilliant ideas, but don’t look or sound the part.
I realize that in a global context, defining what it means to be an ethical leader will differ slightly, but the idealist in me once again asks whether we can move to a broader view of what an ethical leader should look like…
…to a leader who treats others with respect at every given opportunity, someone who is inclusive in encouraging dissenting opinions and viewpoints. Someone who really hears the thoughts and ideas of others, who doesn’t hold an employee’s title over his or her head as a mark of competence, and instead encourages all people regardless of background to lead at all times in everything they do.
All regardless image. Can you imagine…something different?

***

Cheryl DePonte is a Human Resources Learning and Performance Specialist at The Ken Blanchard Companies and has over 15 years experience in the fields of organizational effectiveness and human resources development.

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Know Yourself https://leaderchat.org/2013/05/03/know-yourself/ https://leaderchat.org/2013/05/03/know-yourself/#comments Fri, 03 May 2013 17:23:58 +0000 http://whyleadnow.com/?p=1850

 “We know what we are, but know not what we may be.” —William Shakespeare

When recently opening a package of Green Tea, the quote, “It’s not a privilege to know others. Know yourself. That’s a privilege,” was attached to the string. Perhaps the tea manufacture was having a caffeinated paraphrasing of a Lao Tzu philosophy to push the notion that you’ll some how be more enlightened when you drink this potion.

Self Reflection?

Self Reflection?


As random as it may have seemed at the moment, I gave fate it’s due because I’ve recently been discovering behaviors about myself and how I work under pressure that have been most curious. In full confession, I wasn’t immediately enthusiastic or inspired to act on the words of encouragement from the Teabag—knowing oneself can be a very frightening proposition, and may cause even more stress than we are ready for.
On one hand, the business of getting to Know Yourself  may at first seem as if it could turn into a narcissistic escapade into an investigation of your own perceived flaws or perfections. Today, where we can turn every smart phone application into our own personal news network, status updating everyone on our trip to the gym, the food & drink we are consuming at any given moment, or snapping off a half dozen “Selfies” at arms length or in the mirror. The business of Knowing Oneself has the potential to quickly turn into how we want others to see us—not who we truly are.
And as daunting as the Tea Leaf’s proposition was to me, the notion of Self Knowledge is as ancient as cave paintings. The great philosopher Aristotle proposed that everybody has a rational and irrational side of their Self, used for identifying our own needs then making decisions according to those needs.
One of the greatest failures in the today’s workplace, and even more destructive in a  knowledge based economy, is the inability for individuals to effectively determine our own needs, leading us to make less quality decisions while executing our daily tasks. The core reason we don’t know what our daily needs are is that we fail to read the tea leaves—we rarely stop to take account of what our strengths and weaknesses are, what perceptions we have about our own needs and abilities, and when we need to reach out to others for the proper direction or support of the goals or tasks we’re working on.
Taking a moment to look at yourself and your own needs is not some vain exploration into how you can serve yourself better, but rather a reflection on how you could more effectively serve others when you Know Yourself better.
Jason Diamond Arnold is a Leadership Consultant at The Ken Blanchard Companies and Coauthor of Situational Self Leadership in Action.

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Tips to Contain the Crazy: Increasing Productivity While Reducing Stress https://leaderchat.org/2013/04/19/tips-to-contain-the-crazy-increasing-productivity-while-reducing-stress/ https://leaderchat.org/2013/04/19/tips-to-contain-the-crazy-increasing-productivity-while-reducing-stress/#comments Fri, 19 Apr 2013 11:30:54 +0000 http://whyleadnow.com/?p=1761 I love to learn new ways to increase my own productivity while also reducing stress. I call it containing the crazy. Like many of you, I cling to my calendar, my to-do list…I shudder to think of the chaos should I ever lose my phone.

Tips to Contain the CrazyRecently, I decided to try some new ways to be more productive and less stressed:

1. Spa water – in a scientific study, those who were fully-hydrated had improved mood and were less sleepy. So, I decided to try drinking spa water (sometimes called “infused water”) and I’m hooked. You get your water in for the day and it’s flavored without all the calories and chemicals. Refill as needed and enjoy. Here is a wikihow on how to make spa water:

How to make spa water

2. Concentration Music – it is said that listening to baroque classical music has been scientifically shown to improve mood, productivity, and concentration. So, I decided to give it a whirl and wouldn’t you know, it works! I get more work done faster and more precisely while being relaxed the entire time. Gotta love classical music! Here is a sample for your listening pleasure:

3. A Timer – scientific studies also show we have a limited attention span for tasks. This time has varied in studies anywhere from 10 minutes to up to 40 minutes. So, I set a timer and only worked on a task for a specified period and then took a break. I also used a timer to go back and forth between tasks. This has worked wonders for getting many more things done in a day than I could have imagined. A link to a fabulous, easy-to-set online timer:
Online Timer
These tips for containing the crazy work well for my own personal work style and help me to be a more calm, productive, and focused leader.
Share with us your tips to contain the crazy, increase productivity, and reduce stress. No matter how unique they may be, please share! What works for you?

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What’s wrong at work? You may need an Alberti https://leaderchat.org/2013/04/12/whats-wrong-at-work-you-may-need-an-alberti/ https://leaderchat.org/2013/04/12/whats-wrong-at-work-you-may-need-an-alberti/#comments Fri, 12 Apr 2013 08:00:07 +0000 http://whyleadnow.com/?p=1805 As a kid, I watched the movie Renaissance Man with Danny DeVito. Some of you may remember the film. Danny DeVito is this Advertising Executive with an Ivy League background who is fired from his job. He gets a temporary teaching position and is given six weeks to teach low-achieving soldiers the basics of comprehension and use of English language. He uses Shakespeare, the Renaissance, and other avenues to teach his students. Yet, only one of the historical figures covered in the film has mesmerized me ever since: His name is Leon Battista Alberti.alberti
When I was in Spain a few years ago I had the opportunity to see some of his work at the Prado in Madrid. That’s when I knew, Leon Battista Alberti was the quintessential Renaissance Man. He was the Renaissance Man even before we knew what it was. In fact, Alberti is largely credited with actually defining the term Renaissance man as “men can do all things if they will.” He grew up pre-Renaissance in Bologna because his family was ousted out of Florence by the republican government, run by the Albizzis. His mother died as a result of the Bubonic Plague and he and his brother were raised by his father. He studied architecture and painting, he was a self-taught composer and musician, and he was a heck of an athlete, particularly known in the area for his fine horsemanship. A legend of Alberti states that he could stand flat-footed, look into a man’s eyes and leap right over his head. This legend is exactly why I still remember Leon Battista Alberti today.
“No crime is so great as daring to excel.” Winston Churchill
Often times in our work we become overrun with responding to emails, balancing projects, and stressing over the unknown that we hardly have time to develop certain skills that will set us apart from our peers. Or even leap us beyond our peers. Here are some questions to ask yourself for self-evaluation and reflection to help you find your “Alberti”:
What am I good at? Be honest here. Don’t overvalue your stock on this because others won’t see the same value and you might end up trying to sell a stock that’s overpriced.
What does this organization need/lack that I could champion? Your Alberti needs to be aligned with the organization. In order for it to be value added it must correspond with the vision of your organization.
Do I have the resources? If not, how can I get them? Look at your own career. What is the next step? A degree? A certification? If you can’t access any resources where can you go to get them? Getting stagnate on your skills is one way to have a mediocre career.
Does this matter to me? In a recent interview, former President Clinton was asked if he was selfless for committing so much time to his non-for-profit organizations. He said, “It’s because I’m selfish. I do it because it makes me feel good about myself.” If it doesn’t matter to you, your motivation to prioritize it and work on it won’t be sustained.
So, what’s your Alberti? Are you known in the office for doing something that adds value? If not, then find your Alberti and pursue it.
For any further information or questions contact me at gus.jaramillo@kenblanchard.com

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The Edge of Leadership https://leaderchat.org/2013/03/29/1738/ https://leaderchat.org/2013/03/29/1738/#comments Fri, 29 Mar 2013 14:57:26 +0000 http://whyleadnow.com/?p=1738
Five Smooth Stones

Five Smooth Stones


Made from old wires and glass bulbs. With almost nothing, Edison made the impossible happen! –Oz, The Great and Powerful
Ever since a little shepherd boy knelt down to pull five smooth stones from a quiet brook to strike down a loud and defiant giant, the small but efficient approach to life has had tremendous value. In fact, now as we move from the Goliath factories of the assembly line Industrial Age, and into the rapid currents of change in the technology-driven Information Age, small is the new big.
Today’s organizations need employees, leaders, and strategies that are lean and agile to maintain a significant competitive advantage in today’s rapidly evolving workplace.
A small software firm in Denver, CO, Providigm LLC, has been employing the agile approach to their daily workflow with great results. Matthew Emge, the Quality Assurance Lead is a central figure in the wildly successful agile collaboration exercised daily at Providigm. The long and lanky tech guru, in his blue jeans and black t-shirt, looks like he just stepped off a college campus rather than serve as double-decade tech vet. “Agile manages stress,” Emge says, and it’s helping him and his colleagues excel through the small but efficient approach to their projects.
Agile Development
“I like agile because it’s a great way of adapting to constant change, minimizing rework, encouraging communication and giving value to every member of the team,” he reflects.
Agile Collaboration

Agile Collaboration


Each morning Emge and his colleagues participate in a scrum. In rugby football, a scrum refers to the manner of restarting the game after a minor infraction. The scrums at Providigm are short meetings with the Development Team to circle up around the project. During the scrum, the team gathers with the Product Owner (who represents the client’s interests) for an open meeting that lasts five to ten minutes. Each member of the team becomes a short storyteller, describing what they did the previous day, what they plan for the current day, and what potential obstacles or roadblocks are in the way of a productive day. After the meeting, the group collaborates on shared tasks, evaluates where they are at in the learning process, clarifies any uncertainty around shared goals, and resolves any outstanding conflicts.
Iterations
The day-to-day work at Providigm is part of a short work cycle called an iteration. Ideally, iterations last two to four weeks.
“We begin with a planning meeting to assign tasks,” Emge describes. “We complete the work, and when it’s finished, we hold a demo to show the product owner what we’ve done.”
In the demo meeting the agile team documents any requested changes, which are included in the planning meeting for the next iteration. Shortly after the planning meeting the development team meets for a retrospective meeting where each member of the team tells what worked or didn’t work. Under the guidance of a manager, the team collectively commits to making the small adjustments needed for improvement and efficacy in the next Iteration.
Collaborative Communication
But agile collaboration is not only about working in small iterations; it’s about collaborative communication every step of the way through the project. Rather than isolating teams in cubicles or offices, only to come together for long and often boring information dump meetings, where people pound their chest like proud Philistines, the agile team at Providigm works in the bullpen—a close quarters setting where anyone can be called upon at any moment.
“We talk to each other and collaborate throughout the day. But we keep documentation to a minimum because we know false assumptions can easily creep in if we overthink things. The manager and product owner are always close by if we need to speak face-to-face in order to make quick decisions for moving forward.”
 The Agile Difference
To appreciate the benefits of agile collaboration you have to understand how software used to be developed. In the past, there would be months of planning, long tiresome meetings, mountains of project documentation, more months of seemingly endless coding. Finally, at the end of the lengthy development cycle, the product would take more months to be tested and approved for release.
“Back in those days,” Emge recalls, “We worked with a great deal of assumptions. While we were scrupulous in addressing those assumptions, inevitably there were too many assumptions to address all at onc. And we would often be wrong. When the product was released, we’d have to revise months of work just to get back on course. It was like trying to turn the Titanic, and if we were too slow for the market, we’d have to scrap the project and start over with something new.”
The Cutting Edge
Cutting Edge

Cutting Edge


To understand the agile approach, imagine you are making a pocketknife for a client. With the old development methods, business analysts would talk to the consumer and draw up lengthy plans for a smart knife with a camera, wi-fi connection, gps, apps, and cheese grater for that special moment. After the documentation and meeting marathons, developers would dig in and code the knife to the analysts’ specifications. Upon release, consumers would try it out and say most of the features were useless and got in the way—but the cheese grater would be nice if they actually made dinner at home. What’s more, the blade was too dull to cut anything.
In agile development, the process would start by releasing a knife with one single blade. The agile team would see how consumers are using it and not using it, make adjustments, and then add another essential feature.
“Before continuing, we listen to our users and make changes to meet their needs. We proceed one step at a time with constant consumer review,” Emge summarizes.
That’s how agile works—sharp as a well-made Swiss blade–with small but efficient steps that lead to an amazingly effective and refreshing approach to producing goods and services. Who knows, perhaps it’s even simple enough for a little shepherd boy facing a giant.
Jason Diamond Arnold is a Leadership Consultant and CoAuthor of Situational Self Leadership in Action, a virtual leadership program for individual contributors in the workplace.
Register Now for the Blanchard Leadership Livecast “Doing ‘Still’ More With Less” to see Jason’s video on The Lean Approach to innovation. This is a free online event with guest commentary from Ken and Scott Blanchard!

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Narcissism and How We Perfected It https://leaderchat.org/2013/03/08/narcissism-and-how-we-perfected-it/ https://leaderchat.org/2013/03/08/narcissism-and-how-we-perfected-it/#comments Fri, 08 Mar 2013 14:00:45 +0000 http://whyleadnow.com/?p=1627 I’m taking a rather ambitious stab at clearing the name of an entire generation with a single blog post. I have not been chosen by my generation to represent us, but by definition I’m entitled so I deserve a shot. Many have called Gen Yers as Generation “Me”, but I see it more as “Generation Y Not Me?” We’ve been called rude, entitled, lazy, narcissistic, and smart – ok, I snuck the last one in there, but you get the point.

Ok, so we like to watch a little TV and play video games, so what’s the big deal? We live life on the edge (of reality) and love to surf (the web) and socialize (on Facebook) all day. We are the doers. We seek not war, but peace. We love reality television and hang on every word they say (even the illiterate ones). We are not better than any of you, but we are special. Facebook, Twitter, and YouTube are just extensions of our inner self. We love rap music, iPhones, and Dancing with the Stars (my wife made me put that in here). We are not all about ourselves; everyone is just all about us.
This is our motto.
normandy soldiers landingTom Brokaw accurately named the World War II generation as the Greatest Generation. After reading the book, watching the Band of Brothers series, and hearing the stories from WWII vets themselves, I can’t deny this. These men and women were some of the purist of Americans—hard-working, dedicated, and loyal to their values. I remember visiting Normandy about 10 years ago and seeing the crosses of the buried soldiers neatly displayed—such a beautiful display of sadness and pain. In my own experience as a captain in the Army and a combat veteran serving in Afghanistan, I hardly saw any sense of entitlement among the troops. There were men and women who were generally unhappy to be there (I admit even sometimes I wondered why we were there),  and hated everything about the war, but they still wanted to fight. There was a sense of pride about them and they fought long and hard. While in Afghanistan, I had a West Point Captain tell me about his 18-month deployment. He said the length of the deployment really hit him hard at the first Thanksgiving dinner. They were just about to start eating when one of his soldiers said, “Hey sir, don’t worry about saying grace. I’ll do it this year and you can say grace next year.”
20090513TalibanUnderwearI don’t claim we are the Greatest Generation but I do think Gen Y has contributed significantly more than just TV and video games. We are a young generation, but like many others we adapt, overcome, and move on. I never liked the label, “entitlement generation” because frankly I don’t think we deserve it. I hope this generation can rid ourselves of this brand and demonstrate the core American qualities that have been delivered to us from previous generations.
For any further information or questions contact me at gus.jaramillo@kenblanchard.com

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George Washington's Leadership Legacy https://leaderchat.org/2013/02/22/george-washingtons-leadership-legacy/ https://leaderchat.org/2013/02/22/george-washingtons-leadership-legacy/#comments Sat, 23 Feb 2013 04:26:30 +0000 http://whyleadnow.com/?p=1586 Let’s indulge, for a moment, on a seasonal exposition that preys on a national day of remembrance—not as a desperate attempt to capitalize on optimal web search methods spiked by the holiday; but rather as mildly hopeful attempt to cull out wisdom from the past, in hopes of gleaning some bit of meaning and truth for our present circumstances.
Washington Revolution

Washington Revolution


Yes, George Washington is the father of our county. Yes, he is the guy on the One Dollar Bill and a few of those silver tokens we used to slide into the arcade machine at 7-11 as a kid. Yes, he is one of the four presidents enshrined on Mt. Rushmore, as a tribute to several of America’s most recognized and cherished leaders.
Washington’s wisdom is not found in the mythological figure he has become in today’s modern media culture—although I doubt he would have as many FaceBook friends as his other famous February cult hero, St. Valentine. Washington’s legacy is as solid and secure today as it was the day he published his Farewell Address in the American Daily Advertiser on September 19, 1796—One of the great pieces of American Political Literature that every American Citizen should read on a day we should honor the legacy of leadership he has left us with.
It is in this address that the core of Washington’s leadership legacy rings most loudly and clearly. In his closing thoughts, to the American people, a people he had served so nobly throughout the many fragile moments of a nation in its infancy, he turns to them with a most astonishing request.
Though in reviewing the incidents of my administration I am unconscious of intentional error, I am nevertheless too sensible of my defects not to think it probable that I may have committed many errors.
American’s Zeus. The conquering hero of the American Revolution! The man who could never tell a lie! The highest authority of a new nation, at the absolute pinnacle of his popularity and power, turning to his people and confusing his shortcomings, before asking for their forgiveness. An astonishing moment in world history, and perhaps the most important lesson for leaders today—having power, but laying the sword of his authority at the feet of his people through service.
Let us not overlook a great leadership lesson amidst a sea of leadership lessons by one of the great leaders the world has known. George Washington shows a humility and grace that set the standard, not only for future presidents, but any great leader—yesterday, today, or tomorrow.

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The 3 Most Critical Times of a Productive Work Day https://leaderchat.org/2013/01/25/the-3-most-critical-times-of-a-productive-work-day/ https://leaderchat.org/2013/01/25/the-3-most-critical-times-of-a-productive-work-day/#comments Fri, 25 Jan 2013 15:00:45 +0000 http://whyleadnow.com/?p=1531 Managing your everyday job responsibilities in an effective, systematic manner is increasingly more challenging in today’s world. It does not matter whether you are a stay at home parent, an around the clock workaholic, or an “average Joe” working for the weekend. Organizing your daily activities demands a lot of thought before jumping right into your tasks. At the end of the day you want to look back and say to yourself, “I made a positive difference today.”


It’s important to remember that you have a choice to control who, what, and how you let the world affect you. It is vital that you develop a daily routine so you can find the time you need to shut out the world for a few minutes and focus on yourself.
Use these three times during your work day to create a productive routine:
The first 30 minutes at the office:

  • Be social with work colleagues. Ask people how they are doing and be prepared to dive deeper into their answers.
  • Write out your top-of-mind tasks and prioritize them for the day. Be sure to revisit and check them off the list as they are completed.
  • Most Importantly, DO NOT CHECK YOUR EMAIL OR SOCIAL MEDIA ACCOUNTS. Don’t seek out additional tasks first thing in the morning – more often than not, they will only overwhelm you more than you already may be.

The Lunch Hour:

  • Read for recreation to put your mind at ease. Distract yourself with non-work related material so that when you go back to work you have a clean, fresh perspective.
  • Go for a walk outside. Connect with nature to clear your mind and re-connect with the world outside of the office.
  • Work on a home project. If you have a list of to-do’s, use a portion of this time to schedule service appointments or plan out your home project.

The first 10 minutes of your drive home:

  • Praise yourself on your accomplishments. Take a few moments to think about what you achieved during the day. This act emphasizes the importance of mindfulness.
  • Formulate a mental outline of tomorrow’s task list. Once you have a picture in your mind you can come in the next day and write it out.
  • Prepare to be fully present for your spouse and children. Separate your work and home life by embracing the time you spend with your family. Give them your full attention.

Finding the time for yourself requires dedication and directed focus. Once you hone your prioritizing skills you will find a sense of relief and satisfaction. Your productivity will increase while your stress levels will decrease because you are organized, optimizing your ability to lead yourself.

“This is the key to time management – to see the value of every moment.”
– Menachem Mendel Schneerson

 
If you are feeling overwhelmed and inundated with more and more tasks at work, you are not alone! Visit www.leadershiplivecast.com and register for The Ken Blanchard Companies next livecast, Doing ‘Still’ More With Less, where some of the most respected leadership experts will share their thoughts on the topic!

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Work Less https://leaderchat.org/2013/01/18/work-less/ https://leaderchat.org/2013/01/18/work-less/#comments Fri, 18 Jan 2013 23:34:13 +0000 http://whyleadnow.com/?p=1521 If you want to be great at work—work less!
hair_on_fire_photomanipulation_by_dusanjov-d470qu5

Hair on Fire!


Organizations around the world are struggling to keep up with the complex demands of their clients and constituents while restrained by reduced budgets and limited resources. Individuals and teams are frantically trying to come up with the next big idea that will drive revenues or reduce costs but are overwhelmed by the process. Hysteria abounds, projects flop, and market share flickers like a candle in a cold dark room with cracks in the mortar.
In a world where people are struggling to do more with less, the answer is not to fuel up on Starbucks, set your hair on fire, and simply work harder with fewer resources. The answer is to manage the fire by working smarter with what resources you have—caffeine is optional.
Lean times call for lean ideas.
the lean startup book-1

The Lean Startup


In his book, The Lean Startup, Eric Reis discovers and explores a concept called a Minimal Viable Product (MVP), an idea generation process that requires minimum amount of effort within the least amount of development time. In the world of Startups, an MVP helps entrepreneurs and business leaders go through the product development learning curve as quickly and effectively as possible. A Minimal Viable Product doesn’t mean that it has to be a tiny project or product, it simple means that you accelerate your learning cycle on what will or won’t work in the market place by testing a piece of your idea with minimal time and resources.
A fundamental mistake leaders often make, at all levels of an organization, is that they attempt to solve a big problems and challenges all at once. Good leaders of self and others understand that for every major responsibility they have, there are sets of goals that can help guide them toward success. Further more, within those goals are a series of tasks that can be broken down into manageable, executable projects, while testing the solution theories for reliability and effectiveness. The smaller the task, the less energy expanded, and the more likely you will be able to make quick adjustments that drive you toward an effective resolution of the larger problem, one small step at a time.
Creating Minimal Viable Products or Tasks is not just a means to find answer to technical or finical questions; but also a means to test fundamental business or social ideas before wasting too much time and talent creating a solution that nobody will invest in. Today’s leader of self or others needs to put out minimal viable effort. In other words, today’s leader needs to think lean—to work less in order to achieve more.
Jason Diamond Arnold is a Leadership Consultant and Learning Media Specialist at The Ken Blanchard Companies. He is Coauthor of Situational Self Leadership in Action, a virtual learning experience that helps individuals collaborate with others more effectively.

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Personal engagement: it's a relationship thing! https://leaderchat.org/2013/01/04/personal-engagement-its-a-relationship-thing-2/ https://leaderchat.org/2013/01/04/personal-engagement-its-a-relationship-thing-2/#comments Fri, 04 Jan 2013 15:00:07 +0000 http://whyleadnow.com/?p=1497 As so many of us focus on the newness of setting goals and resolutions, I find myself looking back over various relationships with friends, coworkers, and others that were once new and have now matured to be strongly connected and bonded.
The day-to-day work I do is something routinely accomplished within hundreds of organizations. Although some of these organizations may have more resources and are perhaps more sophisticated in their processes than my own, what these organizations don’t have are my friends and those who I have come to care about.
I used to believe a job that allowed me to accomplish meaningful work, utilize my talents, and recognize my accomplishments was the real key to career happiness…to true engagement. I pictured myself accomplishing goals and completing projects much to the delight of my superiors and earning that ego-affirming bonus or raise. Truth be told, these things are important and something I strive for. Yet, when I find myself completing a task that can be, shall we say, less than fulfilling, it is my coworkers-turned-friends that make the job more meaningful and fulfilling.
iStock_000007580661XSmall
It was not always this way. Like any new hire in any organization, at first I spent lunches alone, felt awkward at company events, and had to endure hearing the “who is she?” question just out of earshot. Over time, I saw how people in the organization built bonds with one another and how they eventually did the same with me.
In previous jobs, I interacted with those I worked with, attended the obligatory coworker’s family event, and said hello as necessary. Years after, there are a few people from each of those jobs who I consider to be friends…but only a few.
What I have come to realize is that engagement often seems to be a term employees believe an organization should own. For example, engagement is a word often mentioned as part of “problem” for an organization to solve.
Instead, I have learned how to create my own personal engagement by bonding with those I work with.
I created my own sense of engagement by:
1. Sharing personal stories with coworkers, like what funny things a parent said and how my dog chewed my favorite pillow. I became comfortable with laughing a little…and connecting by sharing the most mundane topics.
2. Stopping the multitasking when a coworker offered to share a personal story with me. I gave him or her my full, undivided attention, making the moment about them.
3. When coworkers or others in my organization (or industry) did not reach out to me, seemed to ignore me, or for whatever reason do not connect with me, I tried my best to keep it in perspective. I realized that some people are slow to trust, have personal issues, or are simply not ready to be vulnerable with newer organizational or industry members.
The more bonds I built, the more I found I was inexplicably, personally engaged in my work.
Try it, but don’t get discouraged if it takes time. The rewards are worth the effort!

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Celebrate the “bright” moments of 2012 and build more in 2013 https://leaderchat.org/2012/12/28/celebrate-the-bright-moments-of-2012-and-build-more-in-2013/ https://leaderchat.org/2012/12/28/celebrate-the-bright-moments-of-2012-and-build-more-in-2013/#comments Fri, 28 Dec 2012 15:00:40 +0000 http://whyleadnow.com/?p=1479 Here we are, a few days before the end of the year 2012. Now that we have survived the end of the Mayan calendar, it seems another year is rapidly approaching like a locomotive without breaks.
Locomotives Page_html_1195ddf0
But before you leave 2012 in the dust, take some time to reflect on and celebrate the successes you had this year — personal and professional. Did you meet expectations you set from your previous New Year’s resolutions?
It is often easy to point out what did not go well, because people instinctively strive to right their wrongs. However, focusing on the “brighter” moments’ of the year heightens your awareness of what is possible in the times to come.
Here is a three step process to bring “positive things” to light in the New Year:
Meditate to Practice Mindfulness: Evidence indicates that mindfulness meditation leads to well-being through increases in awareness (Shapiro, Oman, Thoresen, Plante, and Flinders, 2008). Set aside five, ten, or twenty minutes a day to settle your thoughts and become actively aware of your self-talk. The more you practice this art, the more you will notice that you lose track of time during this art and can more easily focus your attention on the present moment. Once you are aware of how you think, you can begin to direct your focus in a positive direction.

1525R-164535Write in a Gratitude Journal: In an experimental comparison

, those who kept gratitude journals on a weekly basis exercised more regularly, reported fewer physical symptoms, felt better about their lives as a whole, and were more optimistic about the upcoming week compared to those who recorded hassles or neutral life events (Emmons & McCullough, 2003). Challenge yourself at the end of each day to focus on and write about three reasons you were thankful that day for people or things in your personal or professional life. Having to come up with three reasons to be thankful

each day requires you to be aware of, and even seek out, positive experiences.

 
Praise the People: Now that you are documenting your gratitude, take the next step and praise your people. When an employee believes his or her superiors are grateful for his or her work, the employee will benefit by having an improved sense of worth to the organization (Kerns, 2006). As a leader expressing your gratitude to the people you lead will be both beneficial for you and them. You will be amazed to see the positive outcomes produced by this simple action.
Remember, leaders are there to serve the needs of the people they lead. What better way to serve than to lead with positive praises?
Take the last few days of 2012 to develop a “praise plan” for 2013 that includes mindful meditation, keeping a gratitude journal, and praising people around you. It will increase the level of positive well-being in all aspects of your life and the lives of those you touch.

“It takes but one positive thought when given a chance to survive and thrive to overpower an entire army of negative thoughts.”
-Robert H. Schuller

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Times Like These https://leaderchat.org/2012/12/21/its-times-like-these/ https://leaderchat.org/2012/12/21/its-times-like-these/#respond Fri, 21 Dec 2012 17:52:08 +0000 http://whyleadnow.com/?p=1473 I’m a little divided. Do I stay or run away and leave it all behind? —The Foo Fighters
There is something different to ponder, on a more intimate level, this holiday season. Slight of hand and a twist of fate have befallen our world, again, in ways we weren’t meant to imagine. With every moment of silence, (something we are not very good at, in our opinion driven, mainstream and social media networked world) I am left search for answers to questions I can’t even begin to understand. I have found very few this past week.
Times Like These

Times Like These


But somehow there, in those moments of silence, a thought, inside of a tune played by an American Rock band, The Foo Fighters, Times Like These, has hung on me like smoke from a camp fire that lingers on one’s clothes—reminding you of a place remembered.
I’m a wild light blinding bright burning off alone.
Some of the most destructive moments in life come from a bright light smoldering in isolation. A disillusioned soul that has some how forgotten or been allowed to retreat to an island and become cut off from others. There, in those places, are no political, theological, or philosophical commentaries—only the burning embers of what used to be or could be again.
Individuals are to be connected to others, collaborating on ideas that make the world a better place. And even though cultivating real and intimate personal and professional relationships is hard, it’s our calling as leaders and individuals to reach out and show compassion to those in isolation—even when we lack understanding.
One of the most vivid moments in Charles Dickens classic tale, A Christmas Carol, Ebenezer Scrooge wakes up after a harrowing evening of being visited by three ghosts who show him what he was and what he has become. Ebenezer recommits himself to reaching out to others and being more compassionate. And in one of the most touching moments of the story, he shows up to his nephews house for Christmas dinner, after rejecting his invitation the day before. After a gasp of surprise by the estranged uncle’s presence, family and friends warmly welcome the recently reformed soul back into the loving arms of community and fellowship.
There in those moments of silence this past week I have been reminded that, “It’s times like these you learn to live again. It’s times like these you give and give again. It’s times like these you learn to love again. It’s times like these time and time again.”
Don’t wait for a holy day—a day set apart from the others—to reach out to others who’s wild light may be flickering. It just may be the one light the world needs right now.
Jason Diamond Arnold is a Leadership Consulting Associate with The Ken Blanchard Companies. He is the Co-Author of Situational Self Leadership in Action, a virtual learning experience that helps individuals effectively collaborate with others at a higher level.

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Leadership is Luck https://leaderchat.org/2012/11/16/leadership-is-luck/ https://leaderchat.org/2012/11/16/leadership-is-luck/#comments Fri, 16 Nov 2012 20:51:11 +0000 http://whyleadnow.com/?p=1408 It was the best of times; it was the worst of times… —A Tale of Two Cities, Charles Dickens
The opening lines to Charles Dickens classic, A Tale of Two Cities could not have expressed any better, my eleven year old son’s feelings about his favorite football team, the Indianapolis Colts, one year ago at this time. The Colts had gone from perennial Super Bowl contenders each year for the past decade, led by a future Hall of Fame quarterback, Peyton Manning. It was the best of times for Colts fans.

Luck


But that all went away when Manning had to go through a series of operations on his neck that left him sidelined for the entire 2011 season, and his professional football career in doubt. The Colts could only muster two wins out of sixteen games under the leadership of a variety of quarterbacks that couldn’t elevate the team to even a respectable showing. The Colts missed the playoff for the first time in a decade, the head coach was fired, and the end of an era for Manning in Indianapolis was coming to an end. It was the worst of times for Colts fans.
However, the worst of times was short lived. In one of the most ironic twists of fate in modern sports history, the Colts became the luckiest team in the league. As a result of the worst record 2011, they were aligned to have the number one overall pick in the 2012 NFL draft. And in a controversial move, they dropped their Hall of Fame quarterback, uncertain if he would be able to play again, and choose the All American quarterback out of Stanford, Andrew Luck, to replace the legend at the helm of the Colts offense.
Since then, the rookie quarterback of the Indianapolis Colts has resurrected an organization from the ashes of the National Football League, not only by his decision making abilities and skill sets on the field, but his attitude and inspiration off the field of play. Nine games into the season, the young quarterback has led his team to a 6-3 record mid-way through the season, tripling their win total over last year and positioning them for an improbable shot at the playoffs.
A great quarterback is like a great leader in the workplace. It doesn’t take long to be in the workforce before you realize that there are good leaders (managers, bosses, supervisors) and there are bad leaders. We’ve all probably had at least one awful leader that we’ve had to work for. And of course, there are the disengaged managers who are neither good nor bad—they are just there to make sure that the organizational chart is up to date and protocol is followed.
There is an obvious difference between a great leader and a terrible leader. But there is also a significant difference between a great leader and an average leader. The difference between a great leader and an average leader isn’t about how much smarter they are or even the quality of the decisions they make day in and day out. The difference between a great leader and an average leader is what they do to make the people they work with better!
Andrew Luck is often only credited for the way he runs the Colts complicated offense, and his knowledge of the game that are far beyond the years he has been in the league. But there is so much more Luck does for his team that goes beyond the offense. The longer he sustains a drive, coming up with key third down conversions, and eating up time on the clock, the more the Colts defense gets to rest on the sideline.
Andrew Luck’s character goes beyond his skill sets. When the Colts head coach, Chuck Pagano, was diagnosed with leukemia only a few games into the season, Luck took the lead in support for his coach by shaving his head—a show of solidarity for the coach who would loose his hair due to the chemotherapy treatments. Most of the team followed the young quarterbacks lead and the team has rallied around their ailing coach to rattle off four wins in a row—one of the most inspirational stories in recent years.
For whatever reason, many individuals are content with the status quo. They come to work; they put in their time at work, pull their paycheck, and are satisfied with a job that’s good enough. They may have run into roadblocks or constraints in their career that keep them from taking risks or thinking of ways they could do their job better—the multitude of individual contributors who have settled for average. This doesn’t mean that they are bad people, they’ve just settled into a lifestyle of mediocrity and aren’t really pushed to be better.
Great leaders inspire those individual contributors on the front line of organizations to rise above the temptation to settle for average. They inspire the people they are leading to find, cultivate, and develop the personal desire for excellence within. Great leaders take average contributors and make them good contributors, and they take good contributors and make them great. The entire organization benefits from this type of leadership.
That is exactly what Andrew Luck does. He has taken made his teammates better as a young leader of a proud franchise that has a rich history of success. He has diverted a long winter of discontent for that organization and has inspired Colt’s players and fans alike to hope for the best of times again. Leadership isn’t just about knowledge and skills, sometimes it is Luck.
Jason Diamond Arnold is a Leadership Consulting Associate at The Ken Blanchard Companies and is Co-Author of Situational Self Leadership in Action, a virtual learning program designed to develop personal and professional excellence.

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Higher Learning https://leaderchat.org/2012/10/26/higher-learning/ https://leaderchat.org/2012/10/26/higher-learning/#comments Fri, 26 Oct 2012 18:48:06 +0000 http://whyleadnow.com/?p=1385 While recently wandering the streets of Cambridge, MA, just across the Charles River from Boston, I made my way to the threshold of Harvard University, often sited as one of the most prestigious schools in the world. Harvard is the oldest institution of higher learning in the United States, founded in 1636.
Autumn

Harvard Yard Autumn


At the south end of Harvard’s campus, on Massachusetts Avenue stands Dexter Gate—a stone arched walkway that sneaks quietly under Wigglesworth Hall. This entrance serves as the eye of the needle into Harvard Yard—the heart of Harvard University.
But for all of its foot traffic, few students or visitors notice the carved inscription above the gate as you enter into this Mecca of Higher Learning,

Enter Wisdom

Enter to Grow in Wisdom  

As I roamed the colorful yard, painted by the tip of Autumn’s brush, gazing upon the buildings surrounding this beautiful centerpiece, I contemplated this place as the temporal home to some of the most influential leaders and thinkers since the enlightenment.  Great men and women who had entered the hallowed halls of her academia—a host of United States and International Presidents, Prime Ministers, Foreign Dignitaries, Lawyers, Authors, Poets, and Business Leaders. (It was also here that FaceBook was conceived to the delight of us contemporary learners).
As I stood at the statue of John Harvard, reaching for my iPhone to make a status update, gather some information about Mr. Harvard and the history of the university, a funny thought struck me. I pondered what he might think of the device that I, and the many people standing around me in Harvard Yard at that moment, held in our hands. Like an ephinay that Emerson or Eliot might have had in this very yard, I sensed the merging of classic learning with contemporary learning.

John Harvard

John Harvard


No longer, are we, as leaners’ subject to pass through the eye of a needle to take the first steps towards wisdom. No longer, are we, as learners’ bound by time or space to gather information, dissect it, test it, and even apply it. Higher learning is evolving, literary, right before our eyes, and our own Harvard Yard is in our hands!
With the dawn of new technology, the internet, Wi-Fi (wireless local area networks), and mobile computing, has emerged the Information Age—a new era in commerce and education that is driven by the information and knowledge that is now at our finger tips. With each new iteration of computing devices, we are rapidly evolving the way we work and play—the way we learn.
However, translating information and knowledge into wisdom remains the essence of the challenge offered over Dexter Gate. While we now have that information readily available to us, and a host of ways to apply that information, there still remains a great task at hand. The same task that inspired John Harvard to donate a large sum of money to Newtowne College (later named Harvard College)—the desire to “advance learning and perpetuate it to posterity.”
When leaving the campus into the streets of Cambridge, I made my way back to Dexter Gate. And this time, looking out toward the city, was this inscription,
Depart

Depart to Serve

Depart to serve better thy country and thy kind. 

 And so it remains, at this cross roads of the classic and the contemporary, it requires action to advance learning into posterity. Higher learning is not about ascending up a mythological mount, it is about going out and into the world to apply what we have learned at our own personal Harvard Yard. We do not remember all of the great people who attended Harvard for entering into a campus or buildings; but rather, we remember them for what they were able to achieve after they passed back through the eye of the needle and into the world, apply what they learned in the buildings surrounding Harvard Yard.
Today, we have that same opportunity, without the need to depart; because we are already there. The wisdom is within us, and it is all about us, and we are always ready to serve thy kind.
Jason Diamond Arnold is a Learning Media Consulting Associate at The Ken Blanchard Companies in San Diego, CA, and is the Co-author of Situational Self Leadership in Action, a virtual learning programmed designed to help individuals develop personal strengths while collaborating with others for success.

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5 Things I Forbid You To Do This Labor Day Weekend https://leaderchat.org/2012/08/31/5-things-i-forbid-you-to-do-this-labor-day-weekend/ https://leaderchat.org/2012/08/31/5-things-i-forbid-you-to-do-this-labor-day-weekend/#comments Fri, 31 Aug 2012 12:00:12 +0000 http://whyleadnow.com/?p=1337 On Monday, we celebrate the social and economic accomplishments of the American worker. In an effort to truly honor the spirit of the holiday, here are 5 things I forbid you to do this Labor Day weekend:

  1. Set Your Alarm Clock. Sleep in. You work hard. You deserve it.
  2. Check Your E-Mail. Don’t worry, those “urgent” e-mails will still be there when you log in on Tuesday.
  3. Make or Take Business Calls. Please step away from the cell phone. Turn it off or send those calls straight to voice mail. Just like your e-mail, the messages will still be there for you on Tuesday.
  4. Engage Your Professional Social Network. I know you’re concerned about your Klout score but a couple days away shouldn’t cause any irreparable damage. Besides, we’ve got something in common with your e-mail and voice mail, we’ll also be here on Tuesday.
  5. Neglect Your Family and/or Friends. Spend some time with those other people in your life who you don’t get the chance to see while you’re in the office.

Hope you all have a fantastic, relaxing, and disconnected three-day weekend!
Follow me on Twitter: @adammorris21 | Add me on Google+: gplus.to/AdamMorris21
(…just wait until Tuesday.)

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Lead UP! https://leaderchat.org/2012/06/22/lead-up/ https://leaderchat.org/2012/06/22/lead-up/#comments Fri, 22 Jun 2012 19:00:13 +0000 http://whyleadnow.com/?p=1261 If you can dream—and not make dreams your master;
If you can think—and not make thoughts your aim,
If you can meet with Triumph and Disaster
And treat those two impostors just the same…

If by Rudyard Kipling
Work is hard! If it’s not, you’re probably not working hard enough. Every good employee who pushes to higher levels of success goes through major challenges in the pursuit of worthwhile work. There are dreams and shattered dreams, hopes and hopes deferred, projects launched and projects crashed. The one easy certainty in today’s workplace is that nothing is certainly easy.

Lead Up

Lead Up


Compound that challenge if you’re an individual contributor with little to no decision making authority—no corner office, no big budget to use at your discretion, no direct reports to delegate to. Yet deep inside every good organization are good individuals who rise up to meet these challenges, greeting the impostors of triumph and disaster with equal tenacity.
In fact it is here, in the process of leading oneself through the pitfalls, set backs, and politics of the workplace that great leaders are born. Tomorrow’s great leaders are born out of today’s challenges, victories and defeats, on the front lines of organizations all around the world. They are the individuals that Lead Up when the going gets tough, rising above to meet the vision and values of an organization, by influencing others, without decision making authority, through effective habits and skill sets.
Four Basic Skill Sets to Lead Up
Every effective individual within an organization shares some common habits or traits that make them successful. There are four basic skill sets for individuals to engage in regularly, in order to effectively Lead Up within an organization.
Be Responsible
Excellence begins with understanding what is within your realm of capabilities, experiences, knowledge, and skill. Continually defining, refining, and reviewing Key Responsibility Areas (KRAs) is the first step to meeting daily and weekly challenges at work. Getting agreement on your job description with your manager and members of your team will ensure clear understanding and expectations of your role, as well as help you define your day-to-day priorities.
Be Aware
Everyone goes through learning curves at work. Each new project, goal, or task produces a whole new set of variables. Knowing who you are and where you’re at on the learning curve of any given goal or task will help you understand where you are going. Managers and other colleagues aren’t mind readers—they usually don’t know what you need to get the job done successfully. That’s why being aware of your own needs by assessing where you’re at in the learning process is a vital skill in Leading Up successfully.
Be Proactive
Once you know where you’re at, you have a better idea where to go to get the direction or support you need to successfully negotiate the gauntlet of daily challenges. Ironically, being proactive in seeking the right type of leadership you need, makes it easier to work with you. Proactively seeking out the leadership style you need, rather than reactively waiting for someone to give it to you, creates stronger relationships with your manager and other colleagues.
Be Accountable
Even the most successful individuals need to continually be held accountable to something higher than themselves. Accountability works best when you as an individual take the initiative to Lead Up by having consistent and effective One on One Meetings with your manager. Consistently scheduling and conducting short, half hour, meetings not only keeps you and your manager on the same page, it creates an intimate opportunity to communicate your development levels on critical goals, tasks, and skills—ensuring that you receive the right type leadership to help you achieve excellence at work.
People don’t wake up Excellent—it takes hard work and consistent routine. The Four Basic Skill sets to Lead Up at work should be a part of your daily and weekly routine! The effort is minimal, but the reward is exponential. When you’re ready to Be Responsible, Be Aware, Be Proactive, and Be Accountable—you’re ready to excel to higher levels of meaningful work and satisfaction in a job well done.
The world needs effective leadership, and you need to Lead Up, by beginning with the most obvious source of leadership—Yourself.

Jason Diamond Arnold
Consulting Associate, The Ken Blanchard Companies
Co-Author of Situational Self Leadership in Action
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Look To The Past To Improve The Present And Future https://leaderchat.org/2012/04/27/look-to-the-past-to-improve-the-present-and-future/ https://leaderchat.org/2012/04/27/look-to-the-past-to-improve-the-present-and-future/#respond Fri, 27 Apr 2012 13:00:16 +0000 http://whyleadnow.com/?p=1216 My younger brother, Chris Morris, is an insanely talented musician/singer/songwriter. (Sure, I might be a tad biased but if you don’t believe me just see for yourself). This week Chris released a new music video for a song called, “Why Don’t You Come Home?” The song is a resurrection and recreation of an incredibly rare and unreleased Stevie Wonder song from the 1960’s that inexplicably never made it on to any of Stevie’s albums. (Listen to Stevie’s original version here). When Chris stumbled across it he “decided to get in the studio and pay tribute to this unknown masterpiece.”
What amazed me is that more than 40 years after the song was originally written and recorded, it still sounds current and relevant. It wouldn’t be a stretch to say the song was ‘ahead of its time.’ And now, decades later, it has been given new life.
In thinking about Chris’ process, I’m reminded that often the best ideas, practices, methods, systems, and behaviors, are those that have been there all along, sitting around collecting dust. So why not look for new growth and development opportunities by reflecting on old ones that either used to work or were never put into practice in the first place?
Considering the following questions:

  • What worked well for you in the past that you’ve gotten away from? Did you have a system or process that worked well for an old task or job that could be applied to your current job or a current task? Do you no longer flex your leadership style as well as you used to?
  • What have you learned in the past that you never put into practice? Have you ever read a book or article and thought, “I need to do that,” but never did? Have you ever taken a class, loved the subject, but forgot about it the minute you put the textbook up on the shelf?
  • What were you once very passionate about that you’ve since abandoned? What activities or hobbies significantly contributed to your overall happiness and well-being that you no longer participate in?

I challenge you to sit down and do some brainstorming around this subject. What ideas, practices, methods, systems, and behaviors from the past can you breathe new life into? Once you’ve identified them, bring them home where they belong.

Follow me on Twitter: @adammorris21 | Add me on Google+: gplus.to/AdamMorris21

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Make YOUR Living https://leaderchat.org/2012/04/20/make-your-living/ https://leaderchat.org/2012/04/20/make-your-living/#comments Fri, 20 Apr 2012 15:52:10 +0000 http://whyleadnow.com/?p=1199 “Go confidently in the direction of your dreams. Live the life you have imagined.” –Henry David Thoreau
As the plane sat at the gate, making final preparations for take off, I gazed out the window, watching two ground crew members, tramping around in the muddy slush, loading up the last pieces of luggage. They looked busy. They looked focused. They looked determined.

Mud Time


As my thoughts turned toward home, the fascination with the two workers below was interrupted with a sudden, “You from Boston?”
I turned to the man next to me and chuckled, reveling to him my New York Yankees jacket, “No, just visiting.”
As fate would have it, he wasn’t content to leave it at that. “Ahhh! Business or pleasure?”
Perhaps he was a little concerned as to the cause of my red eyes and rather weary appearance—little knowing that I had just spent the past several days in a New Hampshire cabin with no running water. Or maybe it was just one of those rare occasions when I looked a little more vulnerable than my usual, leave me alone, I’ve been on a long journey, traveler look—still a glow from all of my recent discoveries within the ancient American region of New England.
I carefully guarded my growing suspicion over his line of questions with as few words as possible, “A little bit of both.”
He seemed to ponder the response, then fell silent for a moment. I could sense he was on the edge of leaving me alone—finally! Thankfully… he gave it one last shot.
“How do you make your living?” The hook slipped into my conscious with the precession of a Wicked Tuna fisherman out of Gloucester Harbor that had finally snagged the big one.
We’ve heard the question a thousand times, on a thousand trips around the world, when getting to know a stranger, in some strange place. But this time, it wasn’t a strange question. This time the question penetrated my very being and challenged me to give the curious lad a meaningful and well thought out answer.
Perhaps it was symptomatic of my natural buzz from the lack of sleep? Nay, I knew it was more than that; it was something lurking in the salty philosophic Atlantic air that whispers through the timeless picturesque scenery North of Boston—the same whispers that spoke to some of America’s most profound writers, like Frost, Thoreau, Hawthorne, Alcott, and Eliot, while they tried to answer questions about life and death and time, and all things concerning the affairs of our daily busyness…and business.
How do you make your living?
It was the very question that had been haunting me the entire trip, with each log I split, in every step taken on a hike to some small peek overlooking the New England landscape, every snowflake that sung to me on it’s decent to the frozen forest floor. In fact, it has been haunting me the past couple of years of my career—the so-called Prime Earning Years between the ages of 30 and 50 years of age. That age when family responsibilities and economic recessions catch up with the hopes and dreams of what you thought you could become through your career. That age when we struggle to make our living, rather than allow our living to make us, through a rhythm and routine that wears us down like the mountain steam does to the rock when no one is looking.
What is a living, anyway? And how does one go about “making it?”
Making a living isn’t about a paycheck—it is not your job! If we try to answer that question by simply explaining what we do to make money, than somehow we’ve reduced the meaning of how we spend the majority of our days. Our work needs to be much more than just a how we make money; it must be about the purpose or cause we serve through our efforts at work—making other people’s lives more productive and enriching because of what we do—while also serving as a means to providing quality choices for the things that we cherish the most.
Where are you in relation to where you want to be in your career—in your life?

Circles of Work and Play


Maybe you don’t currently do what you love to do. Maybe your current job or project is not what you dreamed of doing when you were off earning degrees at the University or working for that revolutionary start up company when you first entered the workplace. But if you don’t believe that there is a higher purpose or meaning in the work you do, then you’re in danger of slipping into what Thoreau warned as, “quiet desperation.” If the gap between work and play is so wide that you can’t wait to get to the weekend so you can do what you really love to do, then it’s time to look in the mirror and ask the question, “How do YOU make YOUR living?”
To make a living requires a continual renewal of spirit and perspective that pulls all of our hopes and dreams, experiences, responsibilities—our living, into a larger, more integrated and meaningful context. It takes effort to align the things we love, and are passionate about, with what we call work. And yet, it is as simple as splitting wood this side of winter, on a spring day, in late April or early May—just for the pleasure of it.
As the plane began it’s decent, nearly four hours later, into San Diego, California, my new best friend and I had thoroughly investigated how we make our living. Just after the plane touched down in a land far from those ancient poets gravesites, I shared with him a few words I had just found, inside the wood I was splitting, just North of Boston. Words…that are there with you too, right now, on your computer’s keyboard, in the pen on your desk, in the code you punch in to enter your office, or the clock you punch your card into, or on the palm of the handshake you’ll receive at next Tuesday’s Business meeting. And those words are whispering to you:
My object in living is to unite
My avocation and my vocation
As my two eyes make one in sight.
Only where love and need are one,
And work is play for mortal stakes,
Is the deed ever really done
For Heaven and the future’s sakes.

Robert Frost, Two Tramps in Mud Time

About the Author: Jason Diamond Arnold is a Consulting Associate with The Ken Blanchard Companies, and Co-Author of Situational Self Leaderhip in Action

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With Greater Leadership Comes Greater Expectation https://leaderchat.org/2012/03/16/with-greater-leadership-comes-greater-expectation/ https://leaderchat.org/2012/03/16/with-greater-leadership-comes-greater-expectation/#comments Fri, 16 Mar 2012 13:03:00 +0000 http://whyleadnow.com/?p=1168
Like many, my college experience provided the opportunity to make friends and interact with some fascinating people – classmates whom I admire and respect more than they will ever know. We all had our dreams and aspirations, then graduation day came and we parted ways, ready to pursue our passions and make a positive difference in this world. We were ready and willing to be the best leaders we could be, prepared to serve others, stand behind our beliefs, and utilize the tools we had acquired – at least as far as our toolbox would take us.
What began as one such dream for a few of these classmates turned into an international charitable organization employing dozens of staff members, enlisting hundreds of volunteers, and impacting countless lives around the world. This past week, something happened to this organization that changed everything: it garnered global media attention virtually overnight. This organization is known as Invisible Children.
You may be familiar with the latest media blitz surrounding this non-profit and their viral video, Kony 2012. The team posted the video last Monday, hoping for 500,000 views by the end of the year. Yet what they received was far beyond their wildest dreams: 52 million views in just four days…and over 78 million views as I write this. This has led to an outpouring of news articles, TV interviews, blog posts, enormous praise, and even a severe backlash of criticism from people around the world, across nearly every major media entity from the Wall Street Journal to TMZ.
Wow. These young leaders must be feeling so many emotions. I would imagine they are thrilled beyond belief to have their message heard by so many people, yet fearful and/or frustrated by the criticism, and perhaps even nervous by the overwhelming attention in general. The international fame happened nearly overnight. Yet whether they were ready or not, this organization and its leaders will forever be held to a higher standard. Their leadership, or perhaps more importantly, others’ perception of their leadership, has been forever changed.
You see, whether we agree with it or not, leading at higher levels requires a new level of perseverance. The higher we go, the more others expect of us. It may not seem fair, but it is a reality. When you reach a certain level of fame, fortune, or position, opposition becomes inevitable. People will take shots at you, even when you know you’re doing the right thing. Observers will scrutinize your every action just because they can.
As leaders – leaders who are continuously growing and likely aspiring to reach new levels of leadership – we must always remember this. As our ability to influence others and our capacity to act as role models increases, we must expect that higher standards, albeit often unspoken, will be placed over us. As we continuously strive for moral and ethical excellence, we must trust that we’re doing the right thing, even in the face of criticism. And as we responsibly persevere, we must remember the expectation – and the privilege – that the more we receive, the more we must give; the more we lead, the more we must serve.
Our individual leadership journeys may never reach the level that Invisible Children has as an organization (or perhaps they will!), but regardless, the lesson is the same for all. Leadership simply gets tougher the higher you go and the more lives you touch. Not that my opinion matters in this case, but I am enormously proud of my classmates, grateful for their generous work, and fully confident that they will continue to do amazing things for this world… They’ll face a higher level of scrutiny and more forceful opposition, but as with all great leaders, this will ultimately only strengthen their resolve and improve their effectiveness.
Thank you for your Comments!

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App Yourself—Welcome to The Age of AppLightenment https://leaderchat.org/2012/01/27/app-yourself-welcome-to-the-age-of-applightenment/ https://leaderchat.org/2012/01/27/app-yourself-welcome-to-the-age-of-applightenment/#comments Fri, 27 Jan 2012 14:00:29 +0000 http://whyleadnow.com/?p=1050 “Now!”, thus spoke a good App to me,
“Click on my icon and you shall see,
treasures of knowlendge and wisdom so fine,
to help you make the most of the daily grind,
Excellence, you may claim, if but you will,
open me up and take your fill!”
App Yourself, by J. Diamond Arnold (A Paradoy of A Book, by Edgar Guest)
I am haunted by memories of long nights at the kitchen table, hot tears streaming down my face, trying to learn the rules of operations and relations within mathematical philosophies—frustrated at my inability to easily embrace the new concepts, but even more frustrated in trying to comprehend how I would ever apply those concepts to my life.
Math on the Mind

Maddness of Math


After all, that is the purpose of our education—our learning experiences—applying those learnings to our lives. Isn’t it?
To this day, those tears still burn at the thought of nights past, bleeding into present, evoked at the site of my own teenage daughter, sitting at the same table, laboring through the same equations and wrestling with the same questions about the purpose of learning Algebra, wondering if she will ever actually use this skill in her lifetime.

What is the Meaning


Those memories did not fade, but have been rekindled through similar angst during my days in the halls of academia, on the campus of the university, and recently in the corporate classrooms of my professional career. The thirst for learning and knowledge has often been but a mirage in deserts of secrets, seminars, and semesters—promising a path to enlightenment and understanding—only to leave me mysteriously cold and hungry, crawling on my hands and knees in search of a means to turn my potential knowledge into kinetic understanding and action.
The art of applying our learning to our daily tasks, projects, quests, and routines has always been a Valley of the Shadow between knowing and doing, excellence and mediocrity, success and status quo. The challenge has been, and will always be judged by our ability to use those learnings in our daily lives on a consistent and effective basis, not to shelve them on the dusty mantles of our lives, virtually untouched and largely unexplored.
The good news is that our generation now has the key to continual and effective learning—literally, right at our fingertips. Welcome to The Revolution of Digital Apps! Welcome to the Age of AppLightenment!
Mobile Applications

Mobile ApplicationsWhile Merriam-Webster Dictionary does not yet have an official entry on the word, “App,” their little brother (or Big Brother depending on how you want to put it into context), Wikipedia, defines it as a, “common reference to Application Software, made for computers and mobile devices such as Smart Phones and Digital Tablets.”


What is relevant to understanding the power that Apps have on the learning process is the Merriam-Webster’s (App version, of course) is the definition of the traditional word, Application—an act of putting to use .
Off course Apps are not new, they have been on your personal computer, running word processing and database software, or digital communication tools, for many years as Applications. What is new, is the explosion of practical and creative Apps designed to make your life more effective, more fun, more engaging, and yes, many will make you even more enlightened.
It’s estimated that one in three adults in the U.S. alone, own a smart phone that makes use of Apps. This past December, Apple announced that there are now more than half a million Applications available in the mobile applications-specific App Store, and that more than 100 million Apps have been downloaded from the desktop software marketplace Mac App Store within a year of its debut. Apple says that customers are ‘continuing’ to download more than 1 billion Apps per month.
Mac App Store

Mac App Store


Regardless of whether you are downloading your Apps from Apple, Google, Amazon, or other App Stores, Apps are becoming a way of life. From banking, to budgeting, to hitting a baseball, making dinner, enhancing your workouts, your business, or your personal relationships, Apps are intuitively driving us to transfer our knowing into doing—helping us effectively engage and complete our daily professional and personal tasks.
The reality is we are in the midst of The Age of AppLightenment—A Digital Enlightenment era sparked by philosophical entrepreneurs named Jobs and Gates, and Zuckerberg and Wales—inciting a cultural movement toward digital mobilized learning and learning applications. Not since the mid-1400s, around the time the printing press was invented, has the world experienced such rapid and mass access to information— information that now can be rapidly processed into knowledge, and knowledge into doing, through the use of Apps.
This is our moment in world history to embrace, taking knowledge and taking action through simple and effective application to our lives. It’s time get up from the table and wipe away the tears. It’s time to App Yourself!
Jason Diamond Arnold
Co-Author of Situational Self Leadership in Action

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A Thousand Days—Celebrating Life! https://leaderchat.org/2011/12/30/a-thousand-days-celebrating-life/ https://leaderchat.org/2011/12/30/a-thousand-days-celebrating-life/#respond Fri, 30 Dec 2011 18:14:23 +0000 http://whyleadnow.com/?p=1000 Surely God would not have created such a being as man, with an ability to grasp the infinite, to exist only for a day!
—Abraham Lincoln
Today, I celebrate the 15,000th day since my birth. Yes, I will indeed celebrate it! To live just one day is an amazing adventure; to live a thousand of them many times over is a wonderful mystery that should be held with the highest adoration and gratitude.
Grains of Time

Grains of Time


It has become a tradition in our household, to not only celebrate the anniversary of the day of our day of birth, each year, with candles and cakes, but also celebrate a thousand day period of our life we are celebrating—another Hallmark moment!
Nikki McClure, designed a baby journal, The First Thousand Days. In it, she structures the journal entries to record key moments of a child’s first thousand days, from the birth story, to the first yawn, first steps, first words—documenting significant moments that happen during the course of the first thousand day period of a baby’s life.
If the passing of a year is significant (and it is), then so should be the living of a thousand days in a person’s life. Think of all the things you have discovered, learned, experienced in the past one thousand days of your life. You’ve most likely made more significant advances in a thousand days than you are able to achieve in one year of your life, and that is a major cause to reflect and celebrate.
To mark your life by days, not just by years, is a unique approach to framing the meaning of those days—filling each one of them with purpose, gratitude and a worthy effort. Marking a thousand of those days is an important reminder of how precious every day is. The fact is, we’ve been blessed to experience some good days, some great days, and others we perhaps like to forget; but let none of them be indifferent days.
As you reflect on the past year, these last few days of 2011, take a moment to look back on the past thousand days as well. While charting out your resolutions and goals for 2012, consider what the next one thousand days of your life might have in store for you too. You may even find an extra one, here and there, waiting to be filled up with something extraordinary.
Jason Diamond Arnold
Co-Author of Situational Self Leadership in Action
***To find out how many days you’ve lived, visit the Time and Date website and use the Date to Date Calculator.

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The Hero’s Journey—Applying the Epic to Your Career https://leaderchat.org/2011/12/09/the-heros-journey-applying-the-epic-to-your-career/ https://leaderchat.org/2011/12/09/the-heros-journey-applying-the-epic-to-your-career/#comments Fri, 09 Dec 2011 18:59:35 +0000 http://whyleadnow.com/?p=977 Sing in me, Muse, and through me tell the story
of that man skilled in all ways of contending,
the wanderer, harried for years on end,
after he plundered the stronghold
on the proud height of Troy.  —The Odyessy, by Homer
Your career is an epic journey! Or, at least, it should be—something that Homer or Isaacson would muse about over pages of poetry and prose. Unfortunately, too many careers seem to be cut adrift, floating across an open sea without direction or purpose. Too many are a flat line rather than a brilliant arc that follows the blueprint of classic heroes leaving the comforts of home and launching into an adventure of challenge and triumph, where they discover their true identity and leave an indelible legacy for future generations to glean from.
The Epic Career

The Epic Career


How do we get to a point of letting go of the helm and allowing time and tide of circumstance roll across the bows of our careers, pushing us into the inglorious unknown? We don’t graduate from high school or college and expect to drift aimlessly through the next 40 to 60 years of our work life. We push off the shores of our young adulthood, eager to make an impact on the world and sufficiently pay our bills in the process.
But very few decide how they are going to effectively manage that journey through the various phases and chapters of their career. Very few have a plan—a GPS- activated map on how they will navigate their glorious journey.
In the early stages of our career, we are largely in exploration mode. We ask, “Who am I?” (A question you should never stop asking throughout your career.) We explore who we might want to be and begin to discover how our passions can align with the work we do. At this early stage of a career, individuals need fundamental coping skills gained through learning tools, techniques, and experiences—skills that cannot be taught in the halls of academe, but only in the process of executing our day-to-day tasks.
Then, as we reach our late twenties and early thirties, what becomes really important is practice management—management of self and others. Leadership! This is the stage where we should begin to make those early dreams come to life. It also becomes the time where we begin to face the conflict and challenges of a dangerous and exciting workplace.
However, just like practical basic skill sets can’t be taught in a classroom, the skill set of practice management can’t be learned at the University, only taught in theory. The skills need to be applied to our day-to-day experiences at work to be truly learned. In fact, how we become better contributors to our work is not often even taught within the organizations we work for. We are typically left on our own to figure out how to navigate through the stormy waters that threaten to make our careers irrelevant. We are vulnerable to the prevailing winds of the economy, internal power struggles, politics, and even worse—we are vulnerable to becoming so disillusioned that we slip into a state of indifference. Instead of thriving, as we once dreamed we could, we become content with just surviving on the open sea.
Why do we stop learning during the most critical stages of our career? I don’t mean simply going back to school (a noble endeavor), but rather the practical application of new skills to the work we are doing today? So often we give up on learning the critical skills that can help us master the work we are currently engaged in—skills and tools that could help us navigate the perils and storms of our career—moving us from simply surviving into Herculean thriving.
The journey is taking place now! What are you doing to help write your epic masterpiece?
Jason Diamond Arnold
Co-Author of Situational Self Leadership in Action

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JoePa’s Leadership Faux Pas https://leaderchat.org/2011/11/09/joepas-leadership-faux-pas/ https://leaderchat.org/2011/11/09/joepas-leadership-faux-pas/#comments Thu, 10 Nov 2011 01:59:42 +0000 http://whyleadnow.com/?p=959 ***Special Why Lead Now Blog Article
As a Central Pennsylvania native, raised among the peaceful valleys that are nestled within the beautiful rolling Appalachian Mountains, there was always the notion of a glorious kingdom that lay just beyond the northern range of the Cumberland Valley. A place where all the boys in my neighborhood recognized as Camelot—let by King Author himself and his band of Knights in shining armor.

Weeping Nittany Lion


Of course we called it Penn State football and its glorious leader was a man named JoePa—who led his mighty warriors on to the field of battle every autumn Saturday in simple Blue and White throw back football uniforms. He was a mythological figure throughout the entire region.
For over four decades, since my birth, one man has remained a constant symbol of timeless honor, connecting me back to what seemed to be an eternal youth. Today that age of innocence has come to an end. Camelot has fallen and King Arthur has gone down with it as the University’s image smolders in the court of public opinion.
As a father and a coach of youth sports, as well a devoted thinker on the practices of leadership, I am suddenly forced to confront my own romantic notions of that ideal world I once believed in as a boy. The dark clouds of reality that have stormed across The Happy Valley now revel an epic institutional failure, and the mythological figure at the center of it, who reigned over it for nearly half a century, is now faced with a bitter end.
Penn State football, the great University it represents, and the entire nation, is now left with the task of making some sense of the terrible abuses of power and innocence that took place on it’s campus within the shadows of one of the most storied programs in American sports.
It would be premature to make any assumptions about the necessary outcomes of such a horrible situation. But all legality aside, we would be stuck in nostalgia if we were to overlook the leadership lessons that are arising from the smoldering rubble of a fallen dynasty.
Deal with Conflict Directly
The one thing we have learned since childhood is, the longer we wait to deal with a crisis, the worse it always gets. This is an even a greater truth for leaders. Joe Paterno and Penn State brass had nearly a decade to deal with this issue, and not only rid the source of the issue from the institution, but take the source to higher levels of authority, beyond the means of the University’s by laws and policies. This was not only a failure of leadership on the part of Joe Paterno; it was a failure at nearly every leadership level of the institution.
When organizations ignore conflict, and don’t seek to resolve it through proper resources and reasoned accountability at every level, with fair justice, they under mind the very purpose for existing. Having the means to deal with conflict, on a personal or professional level, is an essential part of growing and maturing into excellence as an individual and an organization.
The days of brushing issues under the rug, particularly for leadership figures as popular and public as Joe Paterno, is a thing of the past. It’s old school thinking and a naïve approach to solving tough issues in a technology driven culture that has the instantaneous ability to publish thoughts and opinions to a world wide audience, as well as access information at anytime—driven relentlessly by a 24-7 multi-level news cycle.
Hail to the Chief
Another glaring lesson from the Penn State crisis is the absolute power Joe Paterno had at the University and throughout the region. A grand illusion, all be it a romantic one, of American culture is the notion of the Commander in Chief—the central figure that is the face of an organization or institution, a charismatic leader at the head of a mighty organization leading the masses to glory.
But even this notion is a bit mythological, because the very foundation of American culture was based on a rejection of this type of idea—that one man has all the power. The founding brothers of the United States of America rejected the tyranny of a king, so much so, the drafted timeless documents that protected against this taking place in a new world—the balance of power in the branches of government—not too mention term limits for the Commander in Chief.
Joe Paterno has been the face of Penn State for over four decades. Paterno was the chief architect of a multi-million dollar revenue resource for the institution and rose to preeminent power at Pennsylvania State University because of it. But this type of great charismatic, larger than life leader can be dangerous for any organization or culture.
A balance of power through a plurality of leadership can help stabilize the longevity and production of an organization and stimulate more empowerment down through the ranks, ultimately generating more productivity and ownership of the organization from the bottom up.
This is even truer in today’s flatter world, leveled out by knowledge and instant access to information through technology. People at all levels of an organization need to be empowered; not only do their jobs in the most effective way possible, but to also have no fear to make the right decisions and resolve disruptive behaviors head on within the organization.
There are so many lessons to ponder in this heartbreaking saga that has exploded in Central Pennsylvania and shaken the American sports scene the past week. But this moment is too important in American history to allow our selves to ignore and grow from—especially as parents, coaches, and leaders. Today, I’m left trying to answer my 10 year-old son’s question, “What happened?” My only answer, “A tragedy.” And it is a tragedy that could have, and should have been avoided through effective leadership throughout the entire institution. Instead, lives have been shattered and a noble brand tarnished—a legend has fallen and innocence has been lost in a once happy kingdom.
Jason Diamond Arnold
Co-author of Situational Self Leadership in Action

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Leadership Lessons from the 2011 World Series https://leaderchat.org/2011/10/28/leadership-lessons-from-the-2011-world-series/ https://leaderchat.org/2011/10/28/leadership-lessons-from-the-2011-world-series/#respond Fri, 28 Oct 2011 16:29:05 +0000 http://whyleadnow.com/?p=923 The drama unfolding in the 2011 World Series of Major League Baseball is nothing short of epic. The Texas Rangers and St. Louis Cardinals have been engaged in a week long back and forth battle that I’m sure even the Greek gods would envy. Now last nights, dramatic, Game 6, instantly known as one of the most dramatic games in Series history, will ensure that the championship will be won on a final and decisive game. This Fall Classic will become an instant historical gem in the minds of baseball fans and sports enthusiastic alike.

2011 Fall Classic


And if you are willing to looking just beneath the surface of all the towel waving, paw clawing, praying hands, squirrel wearing, fanatical behavior of the massive crowds attending these games, you will find some interesting leadership lessons unfolding during this duel for the ages.
Embracing the Past
All championships are won long before they are played. The two teams gridlocked in this epic battle have been assembled by some of the brightest minds in baseball through the general management of John Mozeliak (Cardinals) and Jon Daniels (Rangers). But perhaps the brightest front office star in all of baseball is the principal owner, president and CEO of the Texas Rangers, Nolan Ryan.
Ryan is considered by many to be the greatest pitcher in baseball history, pitching a record seven no-hitters and is MLB’s All Time strikeouts leader. Having a Hall of Fame player, who was an important part of the Rangers team history, now serve in an executive capacity has produced great success on the field. Ryan’s old school, competitive attitude, has been contagious in the locker room and on the field.
Good organizations would do well by honoring past associates that served them with excellence. Founding associates of an organization not only bring an important historical perspective to the current employees of an organization, they have a lifetime of experience that may be extremely valuable in motivating the current workforce of an organization to embrace the original principles that made them great at it’s inception.
Embracing the Future (Through Technology)
One of the storylines in this World Series was the Phonegate saga of Game 5, when Cardinals Manager Tony La Russa tried calling out to the bullpen to warm up some of his key relief pitchers that were needed in the close game. La Russa asked for pitcher Jason Motte, and instead, the bullpen coach claimed that he heard, pitcher Marc Rzepczynski’s name called in by La Russa. “Can you hear me now,” became the battle cry of Game 5.
But the bigger question for baseball, and manager Tony La Russa, is the fact that there are phones from the Mid-70s in the dugouts and bullpens—even in newer ballparks like the ones in Arlington and St. Louis. Management may want to buy La Russa and the coaching staff a new Smartphone for Game 7, so that they can be on the same page. He could even use iPhone 4s Siri application to help him manage the game.
“Who should I bring into pitch next,” La Russa could ask Siri. “Based on the next three hitters in the Rangers line up,” she would respond in her robotic tone, “I suggest you go with the Lefty, Arthur Rhodes.” And then she would ask, “Would you like me to place a call or text your Bullpen Coach, Derek Lilliquist?”
Organizations need to embrace technology. Not just recognizing that there are certain trends you need to be aware of, but a systematic strategy to integrate new technologies into the way you do business. Your clients and Raving Fans need to trust you’re delivering service and products in the best and most effective means to meet the current needs of the people using those products and services.
Living in the Moment
After the rainout of Game 6 on Wednesday evening in St. Louis, many members of the press were asking Manager Ron Washington whom he would start in Game 7 of the World Series if the Rangers were forced to play a final game. The question itself was very odd, considering the fact that Game 6 had not even been played yet, and many people were thinking ahead to Game 7. But what’s even stranger is that Washington engaged the question by saying, “It’s Harry’s game. I’m going to stay consistent. That’s Harry’s game. Matt Harrison earned it.”
It’s hard to imagine that a manager could get sucked into answering questions about a game that would not happen if they went out and won Game 6. The right answer should have been, “I’m not thinking at all about a Game 7. Our focus is going out there and winning Game 6 and bringing a championship back to Texas.”
Good leaders honor the past, plan for the future, but are focused on seizing the moment. The moment an organization takes their eye off of the ball it affords opportunity to make little mistakes. A fundamental characteristic of great leaders are their ability to get their people focused on the moment, completing the task at hand with excellence—not fretting about what tomorrow may bring.
Baseball needed a great Fall Classic and they finally got one this year. Tonight’s Game 7, no matter what the outcome, will be the final chapter of a classic duel between two classy organizations. And if you read between some of the storylines, you may just find something that can drive you and your people toward organizational and personal success.
Jason Diamond Arnold
Co-author of Situational Self Leadership in Action

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How Do YOU Define Work-Life Balance? https://leaderchat.org/2011/10/14/how-do-you-define-work-life-balance/ https://leaderchat.org/2011/10/14/how-do-you-define-work-life-balance/#comments Fri, 14 Oct 2011 12:00:59 +0000 http://whyleadnow.com/?p=901 I have long been a staunch advocate of work-life balance. Though I’ve been reflecting on the principle quite a bit recently and have come to realize that work-life balance is, at best, an abstract concept. Most of us have a general idea or opinion of what work-life balance looks like but there is no standard way to explicitly define or identify what work-life balance really is.
When two things are truly in balance,  there is an even distribution of  something. If I’m looking for balance between “work” and “life”, how exactly would I measure that? The simplest solution is to find a common denominator between these two ideals. For instance, one of the most used commonalities when discussing work-life balance is the amount of actual time spent on “work” versus the amount of actual time spent on “life.” However, even when using this simplest of measures, I encounter a couple significant stumbling blocks:

  • What is the answer to the equation?
    Is it 24 hours (day)? Is it 120 hours (work week)? Is it 168 hours (full week)? Or, should I choose to measure in minutes or days?
  • What is the equation to the answer?
    Let’s say I decide the answer to the equation is 24 hours. I need to set up the equation to give me the answer I’ve decided upon. Initially the equation is: 12 “work” hours + 12 “life” hours = 24 hours? Hmm, seems a little “work” heavy to me. Perhaps I factor sleep in separately so that the equation now becomes: 8 “sleep” hours + 8 “work” hours + 8 “life” hours = 24 hours. Still seems off…sleep probably should count as “life” time but I also have a one hour round trip commute to and from work that should probably count as “work” time. But, I’m paid to work an 8 hour day though I also have a one hour lunch break that, while technically is “life” time, feels more like “work” time since it’s smack dab in the middle of my “work” day…
    …see where I’m going with this?

Even if I am able to settle on an answer and an equation, it’ll most likely change tomorrow, or the next day, or next week, or next year. Variables will inevitably come into play shifting the focus heavily in one direction or the other. I’ll have an important project that requires more “work” time. Or, I’ll have a family emergency that requires more “life” time. Ideally, there is flexibility built into the equation to allow for these shifts so that I still feel in balance or can cope with a temporary imbalance.
Of course, time is just one of many considerations that go into an individual’s internal definition of work-life balance. Other factors such as finances, family, emotional and physical well-being, growth potential, work passion, and others, will likely be considered, and weighted differently, by individual employees. A single employee will likely have a different definition or work-life balance than a married employee. A male employee will likely have a different definition of work-life balance than a female employee. A Gen-Y employee will likely have a different definition of work-life balance than a Baby Boomer employee. Perhaps most importantly, a manager will likely have a different definition of work-life balance than each individual member of their team.
As leaders, it is important to understand that everyone’s definition of work-life balance is different. Take the time to help your people define what work-life balance means to them so that you can support that individual in achieving their version of work-life balance. Help them transform work-life balance from an empty dream into an achievable goal.
I’d love to hear your thoughts on work-life balance. Is it possible? If so, how do YOU define it? What does it look like to YOU?
Follow me on Twitter: @adammorris21 | Add me to your Circles on Google+: gplus.to/AdamMorris21

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The Leadership Legacy of Steve Jobs https://leaderchat.org/2011/10/07/the-leadership-legacy-of-steve-jobs/ https://leaderchat.org/2011/10/07/the-leadership-legacy-of-steve-jobs/#comments Fri, 07 Oct 2011 13:34:22 +0000 http://whyleadnow.com/?p=886 “Out, out, brief candle…” William Shakespeare’s, Macbeth
The news of Steve Jobs passing was like a hot branding iron, forged amidst the fire of creativity and ingenuity of the Silicon Valley at the turn of the 21st century. True to the brand he forged, the simple, yet elegant pose captured on the home page of Apple’s website, shortly after he passed, is a watermark for one of the greatest eras of progress in world history. Scribed on the image are the years 1955 and 2011, separated by a dash that perhaps, should be more aptly welded together by a bright flame that helped light a social change rivaled only the likes of The Ancient Greeks, The Renaissance, The Enlightenment, The Founding of the United States of America, and The Industrial Revolution.
Steve Jobs, The Dash

The Leadership Legacy of Steve Jobs


The three characteristics of Steve Jobs leadership qualities that will most vividly exemplify his legacy are reveled in his vision for emerging technologies, his ability to collaborate with other great leaders, and his insatiable appetite for excellence.
The Visionary
Steve Jobs was first and foremost a visionary, once saying he wanted to, “put a ding in the Universe.” In 1983, Steve Jobs famously lured John Sculley away from Pepsi-Cola to serve as Apple’s CEO, asking, “Do you want to sell sugar water for the rest of your life, or do you want to come with me and change the world?”
It is spell binding to reflect on the vision Jobs and his team at Apple had back in the early 80’s. The release of the iPhone 4S, just one day before his passing, quietly introduced Siri, an application that allows voice dialogue with your iPhone—a vision first reveled nearly 25 years ago in a video released internally at Apple. The narrative told the story of a man interacting with a technologically advanced device, using touch screen features, video conferencing, cyber-links, and voice interaction. The projected time of the story being told in the video was during the fall of 2011—exactly the time Apple would introduce the culmination of all of these technological advances in one device, just before losing the man that willed them into being.
Jobs is listed as either primary inventor or co-inventor in 338 U.S. patents or patent applications related to a range of technologies from actual computer and portable devices to user interfaces (including touch-based technologies).
More than his inventions, Jobs reminds us that great leaders don’t just announce a vision, but they live the vision—even as they pass through the shadows of death.
The Collaborator
Of course Jobs did not make this vision come to fruition all on his own—Apple itself is a company full of bright and brilliant individual contributors, complete with a world-class leadership team. Early on, Jobs reached out to others who had the skills needed to make his vision come to life, overseeing the development of the first Apple computers, to the resurrection and reinvention of Apple through iMacs, iPods, iPhones, and iPads.
“This is not a one-man show. What’s reinvigorating this company is two things: One, there’s a lot of really talented people in this company who listened to the world tell them they were losers for a couple of years, and some of them were on the verge of starting to believe it themselves. But they’re not losers. What they didn’t have was a good set of coaches, a good plan. A good senior management team. But they have that now.” [BusinessWeek, May 25, 1998]
From his relationships with Apple Co-founder Steve Wozniak, businessman Ross Perot, and filmmakers George Lucas and John Lasseter, Steve Jobs surrounded himself with brilliant people in every endeavor from Apple, NeXt, to Pixar—a leadership trait that attracted other radically creative thinkers throughout these organizations who weren’t afraid to push the edge of the status quo.
The Pursuer of Excellence
Steve Jobs insisteance upon excellence in design, detail, finish, quality, ease of use, and even the delivery of products are at the core of Apple’s success. His passion for excellence was seen by many as a strength, and others, as an egotistical absurdity that, at times, damaged his ability to effectively collaborate with others.
“When you’re a carpenter making a beautiful chest of drawers, you’re not going to use a piece of plywood on the back, even though it faces the wall and nobody will ever see it. You’ll know it’s there, so you’re going to use a beautiful piece of wood on the back. For you to sleep well at night, the aesthetic, the quality, has to be carried all the way through.” [Playboy, Feb. 1, 1985]
Great leaders pursue excellence and demand it in their collaboration with others—not just in the concept, but also in the production, and ultimately the delivery. They thread excellence throughout the entire creative, technical, and delivery process.
The Leadership Legacy
While the news was not completely unexpected, it was no less sobering to endure the reality of genius that has just gone, “out, out….”
It would be easy to immortalize Steve Jobs as a prophet of epic proportions, or demonize him as imperialistic tyrant—a polarizing figure, as most revolutionaries are—but it would be a tragedy to ignore some of the lessons that Jobs’ legacy leaves with us. His achievements and larger- than- life personality will remain a smoldering remnant of his bright efforts that will surely resonate and inspire for generations to come.
Jason Diamond Arnold
Co-Author of Situational Self Leadership in Action (SSLiA)

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Profile in Future Leadership—The Rise of Marco Rubio https://leaderchat.org/2011/09/16/profile-in-future-leadership-the-rise-of-marco-rubio/ https://leaderchat.org/2011/09/16/profile-in-future-leadership-the-rise-of-marco-rubio/#comments Fri, 16 Sep 2011 13:00:26 +0000 http://whyleadnow.com/?p=834 Like it or not, the 2012 race for President of the United States is on! No matter your political point of view, there is an air of excitement (if not at least some curiosity) to see who will rise through the ranks of their party as the nominee for President. Of course, the 2012 election will not quite be the primary Bracketology Madness we see every march in the NCAA basketball tournament. The 2008 election saw one of the most exciting presidential races in American history where a host of candidates vied to represent their political party in the national election due to the lack of an incumbent President or Vice President running for office.

Sunrise on Washington DC, courtesy of 'katieharbath'

During the span between national elections, it is interesting to scan the political landscape from a leadership perspective to see if there are any new young leaders on the rise. The thought of spotting a potential future leader of the free world before they are known on a national level is as exciting as seeing a young prospect for baseball playing in the minor leagues before he makes it big in “The Show.”
Many of us remember the energy sparked by a young State Senator from Illinois during his campaign for US Senator, highlighted by a memorable speech at the 2004 Democratic Convention. Only four years later, Barack Obama would become President of the United States of America. Looking back, it was fascinating to learn of the type of leadership that matured him into making successful runs at the United States Senate and eventually, the White House.
Over the past year, there has been a rising star in the Republican Party whose stock may be climbing in a similar fashion as our current POTUS, the Jr. United States Senator from Florida, Marco Rubio. Though Rubio is not making a run for President in 2012, he has positioned himself as a promising leader who has reached out to the people of Florida in one of the most unique and creative ways in recent political history.
Collaborative InnovationPrior to his two years becoming Speaker of the Florida State House in 2006, Rubio traveled around the state hosting “Idearaisers” in an effort to solicit Floridians’ input on ways to strengthen Florida’s statehood. The 100 best ideas were then published in his 2006 book entitled, 100 Innovative Ideas for Florida’s Future—A Plan of Action, which served as the foundation for his two year term as the State Speaker, before being elected to the US Senate in 2010. What’s even more impressive is that the Florida House passed all 100 ideas. Fifty-seven of which were ultimately implemented into law—a powerful leadership model, driven by ideas for the people, by the people, under the innovative leadership of Rubio, and put into action!
One of the key ingredients to effective Self Leadership or Self Citizenship in any organization or community is the ability of the people to present their solutions and ideas to the leadership of that community—partnering for better performance that serves the greater good. This concept is embedded in the founding values of our nation—where We the People, strengthen our organizations, communities, nations, and world, in partnership with those who are responsible for leading.Collaborating Group
What’s really exciting is that Marco Rubio’s Idearaisers are not only rooted in our nation’s traditions, but they are an indicator of what the future of leadership must become. In fact, leadership now, demands a willingness to involve the people they are leading through innovative ways of engaging individual contributors and citizens. Regardless of your ideologies or political worldview, creating an environment for collaboration and partnering for excellence, not only produces great results, it creates a greater freedom and accountability in the process.
Jason Diamond Arnold, Co-Author of Situational Self Leadership in Action

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Think Different—An Ode to Steve Jobs https://leaderchat.org/2011/08/26/think-different-an-ode-to-steve-jobs/ https://leaderchat.org/2011/08/26/think-different-an-ode-to-steve-jobs/#comments Fri, 26 Aug 2011 13:09:28 +0000 http://whyleadnow.com/?p=794 Steve Jobs is the Thomas Edison of our era!
There, I said it. Now all of you Apple haters can stop reading the rest of this post and go back to texting or your version of surfing the Web in bitter disgust. Regardless, Steve Jobs is one of the most prolific visionaries of our era. His influence is cross-generational and has transcended time and space as the leader of one of the most innovative companies in American history, Apple, Inc.

Think Different, Steve Jobs


When Steve Jobs resigned as CEO of the world’s largest tech company late Wednesday, I felt compelled to offer an ode to his career—a salute to the inspiration he has been to many people over the years. But rather than make this article a cheap commercial for Apple products, we should focus on the genius behind the products—not the actual iconic imagery we think of when we think of an Apple product.
One of the most impactful quotes on my career was found within a February, 1996 Wired magazine interview with Steve Jobs. I still have the magazine in my office to this day and remember it well because I was a young dreamer living in the Silicon Valley, just starting my career during the height of the Internet revolution, when I came across this article—and the essence of what he said within that article still drives me at work to this day.
“Design is a funny word,” Jobs said. “Some people think design means how it looks. But of course, if you dig deeper, it’s really how it works.” Apple’s attention to the design of its products has been as revolutionary at the turn of the 21st century as Edison’s communications advancements were at the turn of the 20th century. Nothing short of epic!
Apple’s uncompromising pursuit of simple and effective designs of communication devices, under the visionary leadership of Steve Jobs, has transformed the computer, Internet, film, and music industries. The sleek and savvy look and feel of their products are only surpassed in their ease of use and practical application to professional and personal life. While the MacBooks, iPods, iPhones, and iPads are sexy in their look and feel, what has truly made them so successful is how they work on the inside. Simplicity, without being overly simple.
When it comes to designing ideas, stories, products, or projects you need to think different! You need to think from the inside out. You need to start with the essence of what you are trying to achieve for greater good and then add the look and feel later. If the inside of your project doesn’t work, than it won’t matter what you make it look like on the outside. Whether you’re designing a Website, creating a video, writing a book, or developing a product, how it works will ultimately determine how effective it will be.
Thank you Steve Jobs for your inspiration and unshakable will to think different. I wish you the best and lasting health in your new role as Chairman of the Board of Apple, Inc. “Stay hungry. Stay foolish.”
Jason Diamond Arnold
Co-Author of Situational Self Leadership in Action

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The Conditions of Unconditional https://leaderchat.org/2011/06/24/the-conditions-of-unconditional/ https://leaderchat.org/2011/06/24/the-conditions-of-unconditional/#respond Fri, 24 Jun 2011 19:29:58 +0000 http://whyleadnow.com/?p=676 “Love is supreme and unconditional; like is nice, but limited.” –Duke Ellington
I recently took on a media project at work that would be both challenging for me as an individual, as well as an exciting opporunity for my team. The scope of the work was well within the range of my experience and area of expertise and I felt comfortable accepting the task with a high level of confidence. Yet, I admittedly had a hint of uncertainty up-front. I had never attempted to execute this new and cutting edge approach to a media production.
The project’s producer expressed her confidence in our team to achieve the task with excellence and timeliness. During the initial creative meeting, we scoped out the big picture of what we wanted to accomplish and then came to some agreements on the specfic premise we wanted to communicate with our video.
As the meeting came to a close, she rose from the table with a smile on her face. As she exited the room, she looked back and reassured me, “Let me know if you need anything. You have my unconditional support!”
[Squealing rubber tires on the hard asphalt of my mind]
Unconditional support? What was joy and excitement near the end of the meeting, turned to cold sweat and fear in a heartbeat. Her comment haunted me for the next several days as I prepared the project details for the team. I couldn’t bring myself to ask her to clarify her comment about “unconditional support.”
As I scoped out the project, I became even more nervous when we got into the details of how we would attempt to execute its production. The task had a lot of moving pieces and would require a great deal of scheduling and planning before the project actually even kicked off. Once the project actually began, we were faced with the prospect that we would have to learn some things as we went along. A great deal of trial and error would be necessary to learn what we needed to learn before making any final conclusions on the production. We had plenty of transferable skills for the project, but there were some twists to this request.
Every detail began to feel like one more step down into a deep canyon of doubt, where the only sound that echoed off of its walls were,
Unconditonal..onall…onall Support…orrt…ort…
At this moment, I faced the horrifying notion that this project could fail. What if I screw this thing up? What if she doesn’t like what we create? What if we don’t meet her demands?
It was there, down in the valley, within the shadow of failure, her words became clear to me. There are conditions for unconditional. She would unconditionally support me—on a couple of key conditions—I got the job done right, on budget, and on time!! Ughhhhh!!!
The reality is, there are always conditions to unconditional—certain expectations that one person has for another person in a business or personal relationship. Only after we understand the core conditions, norms, and values of that relationship are we truly free to excel and become all we can be. Freedom certainly isn’t free; it comes with a cost. Unconditional support or love has a certain conditions—it comes with a certain set of norms and expectations, which if not met, can strain the trust of a relationship.
Clients and managers can’t read your mind, and don’t always know what your strengths or weaknesses are. Sometimes we don’t even know what will get us in over our heads. This is why a good Self Leader gets clarity up-front about norms and expectations, or conditions, on a given project or task. If at any point in the process you become unclear about your role on a project, ask for clarification and understand the conditions that apply to “unconditional”—then experience the complete joy have having unconditional support.
Jason Diamond Arnold
Co-Author of Situational Self Leadership in Action

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Lead with Love!! https://leaderchat.org/2011/06/03/lead-with-love/ https://leaderchat.org/2011/06/03/lead-with-love/#comments Sat, 04 Jun 2011 02:30:49 +0000 http://whyleadnow.com/?p=645 Someone once asked Margie Blanchard to define leadership. Margie simply responded, “Leadership is Love!” It’s not about love. It’s not, kinda love. It is love. And effective leaders know this. They love their vision. They love their values. And they LOVE to serve others.
Please take a moment to view a short film I directed recently, written by Ken Blanchard and scribbed by Jeannal King, from Big Picture Solutions, Leading with Love.
http://youtu.be/5Dvhca9r754

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What Do You Want To Be When You Grow Up? https://leaderchat.org/2011/04/08/what-do-you-want-to-be-when-you-grow-up/ https://leaderchat.org/2011/04/08/what-do-you-want-to-be-when-you-grow-up/#respond Fri, 08 Apr 2011 18:37:09 +0000 http://whyleadnow.com/?p=580 To this day, I cannot say with any ounce of certainty exactly what it is that I want to be when I grow up. Complicating matters is that I’m thirtysomething and Married with Children (well, child). Considering that I have a family of my own, and am old enough to vividly remember when those shows were on the air, I should have this figured out by now…right?!
At various points throughout my life, I thought I had the answer. Then, for whatever reason, I’d lose interest with the idea of pursuing one career path and replace it with the newfound excitement of a different career path. This has been a continual cycle. The one constant has been that none of the things I’ve momentarily wanted to be has ever undisputedly captured my soul and staked claim to being the one.
What would the one look like? In my mind there has always been three key criteria that would need to be met:

  1. Am I passionate about the work? I need to do something I truly believe in and something that I truly enjoy doing.
  2. Is the passion sustainable? I need to be confident that I’ll feel that same level of belief and enjoyment over the long haul.
  3. Will it provide financial security? I need to make enough money that I won’t have to worry about money.

That’s it. Three not-so-simple questions that typically play out in my head something like this…
Out of all the things I really enjoy doing, how do I choose just one to build a career around? Whichever one I choose will most assuredly get most of my time and energy. And after investing so much into just one of my passions, will I still enjoy it or will it eventually just become “work?” Even if I feel content with the answers to those questions, can I make enough money doing this for me and my family to live comfortably?
While I’m not quite there yet, I feel closer than I ever have to finally figuring it all out. I have an idea but I still don’t know exactly what I want to be when I grow up and, I’m OK with that. I know I’m not alone. I, like countless others, will continue to work and put my best foot forward while longing for something more, something to satisfy the void in the pit of my stomach, something that undisputedly captures my soul and stakes claim to being the one.
What do you want to be when you grow up? If you’ve achieved it, how did you know? If you haven’t, how will you know?

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Seize the Project! https://leaderchat.org/2011/03/11/seize-the-project/ https://leaderchat.org/2011/03/11/seize-the-project/#comments Fri, 11 Mar 2011 19:56:16 +0000 http://whyleadnow.com/?p=521 “This is your moment. You’re meant to be here!” —Herb Books

Bartleman - Carpe Diem


Carpe diem is a Latin phrase first scribed in a poem by the great Roman poet, Horace, and has become a popular modern phrase (in some cases, a tattoo on a colleagues arm) in modern culture —Seize the Day. In Latin, Carpe literally mans to pick, pluck, or to crop. In the larger rural agrarian culture of the Romans, it was a phrase often used during the season when landowners would set out to gather their harvest—and thus earn their living. It’s a common misconception that Diem is a literal translation as “day.” The idea of a “day” in Latin refers to not only to a literal twenty-four hour period, but also can refer to a moment in time, or a specific season like the harvest.
 
This ancient phrase is something to keep in mind in today’s workplace. Even though our technology driven culture is a far cry from the pastoral culture Horace spoke to in his classic poem, there is a timeless relevance that is directly applicable to an environment that is driven through small seasons.
Because of the technological revolution of personal computers, the Internet, and mobile devices, today’s workplace has largely become a project based work environment. Many individual contributors and self leaders in today’s workplace don’t punch a time card, checking in at a certain time, watching the clock, and checking back out. Today’s 24/7 accesses to projects allows individuals to do their work, any time it is convenient for them to apply their skills and complete their tasks on a given project. (So, when can we do away with Ben Franklin’s annual day light savings glitch?)
A client recently called me requesting a fresh way to promote a new book release. They felt the need to move beyond a simple “talking head” video that dumps information about the book on the viewer, but rather create a story about why the book would be worth reading. She expressed her need and desire, a few ideas were conceived and planted by our team, a solution was chosen and cultivated through our team’s knowledge and skills, and a fresh new promotional video was harvested.
Most of the work we do today is through a host of projects, completed with interrelated skills, through a variety of technologies, over the course of a few days, several weeks or several months—a season. It is our glorious duty, nay, it is our privilege, to vigorously plant, pick, pluck, and harvest each project that comes into our sphere of influence.
It is our moment to embrace the needs of our internal and external clients and serve them with a passion that rivals and reflects the ancient civilizations that inspired poets to coin phrases that are as relevant today as they were when they were first scribed those words thousands of years ago. Today is our day to Seize the Project and produce a timeless legacy through the work we do—moment to moment, day to day, season to season.
Jason Diamond Arnold
Co-Author of Situational Self Leadership in Action

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Back to Basics! https://leaderchat.org/2011/02/18/back-to-basics/ https://leaderchat.org/2011/02/18/back-to-basics/#respond Fri, 18 Feb 2011 22:29:02 +0000 http://whyleadnow.com/?p=480

First Sign of Spring

Forget what that silly groundhog in Pennsylvania has to say about the arrival of spring—it officially began this week! That’s right, pitchers and catchers reported for duty this week to their respective spring training facilities in Arizona and Florida. Major League Baseball is just around the corner, and that means the fresh hopes and dreams of a new season for many fans of America’s pastime.
But spring training is not just about the dawn of a new season, it is a return to the roots of the game where players, coaches, and management, not only set a vision for the year, but even more importantly, they get back to basics of the game. Whether it is a new player in a youth baseball league, a professional rookie, or an all-star veteran with decades of experience, spring training is an opportunity to get individuals and teams back to a core set of ideas and practices in an effort to make their organization great.
Baseball, like any art, is a host of fundamental skill sets developed through consistent practice and endless repetition—a foundation of drills that must be repeated over and over for it to become part of natural and unconscious skill set. Spring training is used as a time to get hearts, minds, and bodies into shape, through proper preparation.

Spring Training


Organizations would do well to look closely at baseball’s annual rite of passage from winter to spring. February is a great time for individuals and teams in the corporate world to get refocused on their personal and collective goals for the year. It’s also a great time to get back to basics, making sure they are executing the fundamentals of their responsibilities in the workplace, ensuring that they are aligned with the overall efforts of the organization.
Just this past week, The Ken Blanchard Companies celebrated what we call our Week of Excellence—an annual week to get together in departments and teams to briefly celebrate the accomplishments of the past year, but more importantly get focused on what we are trying to set out and accomplish for the coming year as an organization and as individuals. In years past, we would hold workshops that would orient newer employees to our core offerings and how those offerings fit our day-to-day operations.
It is also a great opportunity to hold workshops on emerging technologies and trends that may affect our business over the course of the next year, and how we might engage those trends and make them work to the benefit of our organization and clients. We are also often blessed to hear from our Founding Associates and remember our history that naturally reminds everyone what the purpose of our business is.

Common Focus


These annual celebrations are a great time to see friends and colleagues that we may have not seen in sometime. It’s a time to praise each other for a job well done in the previous year. But even more importantly, it helps us all get back to the basics of our work. It is our annual spring training!
Organizations and individuals around the world would do well to take a week each year to hold a “spring training” for their people to get their people refocused on why we do the work we do, and how to do it best. Excellence never comes easy, but it does start with a foundation of work ethic and fundamentals that we should never take for granted. Let us be properly prepared to answer that age-old spring call, “Play Ball!” Or is it, “Get to Work!”
Jason Diamond Arnold
Co-Author of Situational Self Leadership in Action]]>
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Leading from Within https://leaderchat.org/2011/01/28/leading-from-within/ https://leaderchat.org/2011/01/28/leading-from-within/#comments Fri, 28 Jan 2011 18:17:20 +0000 http://whyleadnow.com/?p=443 A colleague of mine recently came to me distressed and anxious about a new role he was being asked to fulfill on a relatively new work team. The New Year brought on new goals, for himself and the young team. He was nervous; not about whether he could meet the demands of the new role—a position he has had high performance in for quite sometime within the organization—but rather he was discouraged that they did not ask him to manage the new work team.
“I never knew you wanted to be a manager, Jon” I expressed surprise in his disappointment.
“I don’t really,” he explained. “I like what I’m doing and I believe I do it pretty well, but you think I’d be asked to manage the team, given all of my experience in this role.”
“But you just said yourself that you don’t want to manage people. It would probably stifle your creativity if you had to be burdened with the details that come with management.”
Jon shook his head in discouragement, unable to pinpoint the source of his anxiety over the new dynamics of his team.
“What’s the real issue here?” I asked pointedly.
“The real issue?” he scoffed.
“Yeah, why are you so disappointed when you will still be doing what you’ve always done, perhaps even better with a new manager,” I tried to draw him out.
Then Jon poured out his emotions over the unsettled dynamics of the team and how they weren’t properly chartered and even potentially set up for failure. The new manager seemed nice enough, and was a good people person, but she didn’t know anything about the skill sets required by the individuals performing the daily duties of this work team.
“I’m the real leader of this team. I’m the one who has to meet with the client up front, get real clear on what they are asking for,” Jon offered a passionate plea. “And I’m the one that has to face the client when the rear their angry head when the job isn’t done exactly the way the want!” he added with exclamation.
Ahhhhh! There it is! A common misperception in workplaces all around the world. Managers aren’t always leaders, and leaders aren’t always managers. The business literature of the 80s and 90s, before the digital age dramatically changed the face of the workplace, often preached management and leadership as synonymous with one another. And to a degree, they still are. A manager needs to develop good leadership skills. Filling out monthly or annual reviews is one thing, getting down to the heart of the matter and drawing people’s potential and passion out of them is another.
On the other hand, there are organizations around the world that are full of great leaders as individual contributors and within teams—great managers of self—that know exactly what they are doing and how to make the team and the organization more efficient. These are individuals that don’t need to sit behind a title or be in a traditional position of power to make a significant contribution to the organization.
“Jon, that’s just it. You are the leader of this team. In fact, it seems that you have a team full of great Self Leaders. You don’t need a title to make yourself or your team more efficient. There is no secret to it.”
He shook his head in suspended agreement, until the light of reason brought a smile of revelation to his face.
“Leadership is an attitude, not a position,” he surmised like only a blossoming leader could.

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The Definition of Greatness https://leaderchat.org/2011/01/14/the-definition-of-greatness/ https://leaderchat.org/2011/01/14/the-definition-of-greatness/#respond Fri, 14 Jan 2011 12:00:20 +0000 http://whyleadnow.com/?p=422 The following excerpts are from Dr. Martin Luther King Jr.’s “The Drum Major Instinct” speech delivered at Ebenezer Baptist Church in Atlanta, Georgia, on February 4, 1968.
“And there is deep down within all of us an instinct. It’s a kind of drum major instinct – a desire to be out front, a desire to lead the parade, a desire to be first. And it is something that runs the whole gamut of life.”
“And so before we condemn them, let us see that we all have the drum major instinct. We all want to be important, to surpass others, to achieve distinction, to lead the parade.”
“And you know, we begin early to ask life to put us first. Our first cry as a baby was a bid for attention. And all through childhood the drum major impulse or instinct is a major obsession. Children ask life to grant them first place. They are a little bundle of ego. And they have innately the drum major impulse or the drum major instinct.”
“Now in adult life, we still have it, and we really never get by it. We like to do something good. And you know, we like to be praised for it. Now if you don’t believe that, you just go on living life, and you will discover very soon that you like to be praised. Everybody likes it, as a matter of fact. And somehow this warm glow we feel when we are praised or when our name is in print is something of the vitamin A to our ego. Nobody is unhappy when they are praised, even if they know they don’t deserve it and even if they don’t believe it. The only unhappy people about praise is when that praise is going too much toward somebody else. But everybody likes to be praised because of this real drum major instinct.”
“There comes a time that the drum major instinct can become destructive. And that’s where I want to move now. I want to move to the point of saying that if this instinct is not harnessed, it becomes a very dangerous, pernicious instinct. For instance, if it isn’t harnessed, it causes one’s personality to become distorted. I guess that the most damaging aspect of it: what it does to the personality.”
“And then the final great tragedy of the distorted personality is the fact that when one fails to harness this instinct, he ends up trying to push others down in order to push himself up. And whenever you do that, you engage in some of the most vicious activities. You will spread evil, vicious, lying gossip on people, because you are trying to pull them down in order to push yourself up. And the great issue of life is to harness the drum major instinct.”
“The drum major instinct can lead to exclusivism in one’s thinking and can lead one to feel that because he has some training, he’s a little better than that person who doesn’t have it. Or because he has some economic security, that he’s a little better than the person who doesn’t have it. And that’s the uncontrolled, perverted use of the drum major instinct.”
“Yes, don’t give up this instinct. It’s a good instinct if you use it right. It’s a good instinct if you don’t distort it and pervert it. Don’t give it up. Keep feeling the need for being important. Keep feeling the need for being first. But I want you to be first in love. I want you to be first in moral excellence. I want you to be first in generosity. That is what I want you to do.”
“If you want to be important – wonderful. If you want to be recognized – wonderful. If you want to be great – wonderful. But recognize that he who is greatest among you shall be your servant. That’s a new definition of greatness.”
“And this morning, the thing I like about it: by giving that definition of greatness, it means that everybody can be great, because everybody can serve. You don’t have to have a college degree to serve. You don’t have to make your subject and your verb agree to serve. You don’t have to know about Plato and Aristotle to serve. You don’t have to know Einstein’s theory of relativity to serve. You don’t have to know the second theory of thermodynamics in physics to serve. You only need a heart full of grace, a soul generated by love. And you can be that servant.”
Enjoy your weekend and enjoy your day on.

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The Resolve! https://leaderchat.org/2011/01/07/the-resolve/ https://leaderchat.org/2011/01/07/the-resolve/#respond Fri, 07 Jan 2011 17:51:31 +0000 http://whyleadnow.com/?p=407 Tis the season for resolutions—a fascinating tradition that occurs at the beginning of every New Year and inspires our imaginations with hope, possibility, and a new will to power. A season when we have an opportunity to wipe away the old and raise up the new, with one stroke of the clock.
If it sounds too simple, than it probably is. We know that when the party ends and the vacation is over, and most of the college football bowl games have been played, the real New Year begins. We get back into the daily grind, returning to work, to school, to life and all of the issues that did not seem to disappear with the toll of the twelfth bell just a few nights ago.
We are a week back into reality now. How are your resolutions fairing? Or were you too stubborn to make any resolutions?
Whether you testified to anyone regarding your resolutions, or you’re the Scrooge of the New Year and are above such petty traditions, there are some key insights on one’s self, through the idea of resolutions that may be worth pondering before you get lost in the whirlwind of this new year.
Conflict
The very term, resolution, implies that there is some sort of conflict in our lives. Some habit or trivial pursuit that does not align with our core values and seeks to threaten our good will and service to others. Before a person can begin to set and keep a resolution, they must first clearly define the conflicts of their personal or professional lives, before they can set any course toward setting a reasonable resolution.
Resolution
Unfortunately, many of us treat resolutions like a penny being tossed into a wishing well, a blind hope that perhaps that some miracle will occur by casting our burdens upon a streak of time in the night sky, as if the new number on the year of our calendars will magically help us achieve our wildest dreams. Often, we begin setting goals that aren’t measureable, trackable, or even reasonable—a lukewarm prayer at best. But good Self Leaders are able to come up with a simple plan on how they will achieve their goals/resolutions for the year, and then find a means (a project at work or a hobby in your personal time) applied toward that end. In fact, it is through the means that resolutions are most effectively achieved.
Cinderella
Recently my teenage daughter (that is as much a confession as a proclamation of joy) boldly announced that she was going to audition for the lead role in a local performance of the classic tale, Cinderella. The competition was steep, and she knew it, but decided to step out in faith and resolve that she would give it her all in achieving this goal, and allow destiny to take its course. What she learned from previous auditions is that the dream cannot simply be a declaration of your resolution. There were many hours of voice lessons, dance lessons, acting lessons, and strange gargling sounds from some healing potion that would come from her room at all hours of the night. Through hard work, a few set backs, consistent effort, and a dedication to the end goal through a variety of means, she achieved her goal.
Resolve
Resolutions are good! But as all things that are good, they are also hard. It’s not too late to set a resolution for this year. But even more importantly, set your mind on resolving the major or minor conflicts in your personal and professional lives through productive and consistent means. Learn to love the process of achieving the resolution. Be persistent, even after failure to achieve your resolution with some silly notion of perfection. This is the very notion of a resolution—a resolve or determination. In every great story, there is a great conflict, and often even a great battle or two before the lead character resolves that conflict and achieves a new level of goodness—for themselves and those that serve. Be resolved this year!
Jason Diamond Arnold
Co-Author of Situational Self Leadership in Action
The Ken Blanchard Companies

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Transcending Time! https://leaderchat.org/2010/12/10/transcending-time/ https://leaderchat.org/2010/12/10/transcending-time/#respond Fri, 10 Dec 2010 18:13:18 +0000 http://whyleadnow.com/?p=348 “Thou wast not born for death, immortal Bird!” –John Keats, Ode to a Nightingale

image courtesy of einstein's lock


I recently celebrated what many in our culture may call a “milestone birthday.” Though some of my acquaintances may as well have called it a “mill-stone birthday”—a heavy number hung upon my personhood, just before being cast overboard into an ocean of time.
 
After all, a well-rounded age certainly should beckon us to pause, at least just a little, and encourage us to not only contemplate the number of years we have experienced in our lifetime, but how well we are prepared to live that experience going forward.
While celebrating this particular anniversary of my birth, what was once a group of abstract words by a bard named Keats, who had written about some ancient bird being timeless while sitting in a plumb tree signing some abstract melody, finally became clear to me.
We are mortal; our work is temporary, because we live with a knowledge of the past—a time when we did not exist within our organizations—a time when we did not exist at all. And yet, in the very same breath, we cannot help but hope for a better tomorrow, because we think forward toward a time when we may no longer be able to contribute as effectively as we can today. “Life is a very special occasion,” as Ken Blanchard would say.
The truth is, our work, as well as our lives are made up of thousands of moments, within thousands of days, within a host of years. However, our personhood is not defined as a number, nor is it simply a climb toward some peek whereby we reach the top only to rapidly descend down the other side.

photo by J. Diamond Arnold


If anything, it is a canyon full of wonder and mystery, adventure, discovery, and eventually we will get to it’s core, it’s source, and we will drink from it, and we will rise, because we were meant to rise, up the other side to graduate into glory because of what we discovered within it. And down there, within the canyon walls, we will have left a worthy legacy for our friends, our family, our clients—and perhaps even for a person or two who may not have understood us.
 
We were not meant to flippantly celebrate, nor are we to adamantly deny the number of years we have lived—but rather we should embrace the capacity to transcend time and sing a melody we were always meant to sing before human notions of time existed. Songs of a worthwhile project at work that has the potential to change a client’s life for the better, songs of a tender moment with a child, or a chorus announcing the discovery of some great idea or purpose that will make things more productive for a greater good.
So sing immortal birds, for we were not born to die, but rather to live beyond the boundaries of time and leave a legacy that cannot be defined by a number!!

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I Dare You to Move https://leaderchat.org/2010/10/01/i-dare-you-to-move/ https://leaderchat.org/2010/10/01/i-dare-you-to-move/#comments Fri, 01 Oct 2010 13:03:16 +0000 http://whyleadnow.com/?p=241 I was driving home from work earlier this week, winding down and tuning into my favorite station, when Switchfoot’s “I Dare You to Move” began playing on the radio.  I have always been a fan of this band and their profound lyrics, but it wasn’t until this moment that I actually listened to the song.  Lead singer Jon Foreman challenges his audience to step out in faith and create positive change; to influence this world by reconciling the tension “between who you are and who you could be.”
Are you moving
Let’s face it – we have an obsession with being “comfortable.”  Domestically, the American Dream may look differently with each generation, but the fundamental desire will never change.  We want life to be easy, happy, stress-free…a craving so often driven by our ultimate vice: fear.
But leaders take a different approach.  Leaders know that to truly grow and make a difference in this world, we must challenge ourselves, step outside of our comfort zones and be willing to be stretched.  In a sense, leaders are healthy risk-takers.  They are adventurous.  They are willing to explore an unknown – even when others may not agree or understand – to realize a new potential.
At the same time, leaders understand that to lead is to serve.  Leadership is about building others up and encouraging them to do the same.  So often misconstrued as a decision to invest in one’s own personal development alone, leadership is ultimately about positively impacting our world.  Our “healthy risk-taking” should never hurt anyone along the way, but instead encourage others to do just the same!
So, are you “who you could be?”
Are you willing to be stretched, by your own doing, to contribute to the community around you and society as a whole? 
It is so easy to become overwhelmed – to feel like “my contribution will never be big enough” or “my endeavor may end up in failure.”  It is easy to let fear win.  Yet, whether we’re prepared or not, we all have dreams.  We all have a calling…a purpose.  The world awaits us and we must do something about it.  Where do you feel called to lead?
Take a look at the following quote – attributed to both President Nelson Mandela and author Marianne Williamson – which boldly captures this notion:
“Our deepest fear is not that we are inadequate. Our deepest fear is that we are powerful beyond measure. It is our light, not our darkness that most frightens us. We ask ourselves, who am I to be brilliant, gorgeous, talented, fabulous? Actually, who are you not to be? You are a child of God. Your playing small does not serve the world. There is nothing enlightened about shrinking so that other people won’t feel insecure around you. We are all meant to shine, as children do. We were born to make manifest the glory of God that is within us. It’s not just in some of us; it’s in everyone. And as we let our own light shine, we unconsciously give other people permission to do the same. As we are liberated from our own fear, our presence automatically liberates others.”
Realize your potential.
I dare you to move.

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Give Me Training or Give Me Death! https://leaderchat.org/2010/09/17/give-me-training-or-give-me-death/ https://leaderchat.org/2010/09/17/give-me-training-or-give-me-death/#comments Fri, 17 Sep 2010 17:42:41 +0000 http://whyleadnow.com/?p=224 I say: take no thought of the harvest, but only of proper sowing. –(Famous Dead Poet), T.S. Eliot, Choruses from The Rock
You want to be better! It’s not a question. If you’re reading this article, you have a desire to perform on a higher level—at work and in life. You’re the fraction of the workforce and society that is ready to perform, learn, and live a better tomorrow than what you’ve achieved today.
But how do we get better? How do we really make worthwhile contributions to our family and friends, our organizations, and our clients, day in and day out?
WE TRAIN!
And I’m not talking about that old dinosaur called Two-Day Seminars or Workshops. The days of one- or two-day classrooms as “training solutions” are ineffective and dying. That’s teaching; that’s not training. I’m talking about a consistent effort to purposely get better at your job through a series of activities, experiences, and acquisitions of knowledge, skills, and competencies that are integrated into your workflow as the actual learning process—not a 15-minute follow up to some mountaintop experience you had last week. Training is a long distance race! It’s not a few toe touches and jumping jacks.
While the classroom itself still holds some meaning, the idea that you only get better in a classroom simply is not true anymore. There era of Dead Poets Society has moved beyond standing up on your desk and shouting about seizing the day, it’s a continual effort outside the classroom, in the real world, actually seizing moments. You can learn theories and skills in a classroom, but you can’t be trained to use them. You can’t create a habit in a Two-Day Workshop. With technological advancements, the idea that Soft or Off-the-Job training takes place outside of your normal workflow (in a classroom, away from your desk, pontificating some abstract leadership philosophy on a mountaintop) is Dark Age thinking. Seminars may be events, but they’re only events. Seminars and workshops don’t make us better; they only make us think about getting better.
Your colleague who is going to run in a marathon this fall doesn’t go to a one-day motivational seminar, or runners’ workshop, and think that he’s prepared to run 26.2 miles tomorrow—he trains for the event by exercising daily on a strict schedule, eating the right foods, getting the proper rest, and shedding a few drops of blood, sweat, and tears as prepare for race day.
If you’re not training, you’re dying from a slow and painful mediocre contribution. It’s not meaningless work, but it could become so much more if we take the leadership, the people, and the technical skills seriously enough to put them into action and apply them directly to our everyday real work and real lives. The next generation of leaders and learners want training, real sustained training, and through that training they want to make great contributions to the world and the workplace.
Jason Diamond Arnold
Co-Author of Situational Self Leadership in Action

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Why Lead Now? https://leaderchat.org/2010/08/20/why-lead-now/ https://leaderchat.org/2010/08/20/why-lead-now/#respond Fri, 20 Aug 2010 17:48:16 +0000 http://whyleadnow.com/?p=203 THE QUESTION
When I first entered the workforce, I craved the idea of becoming a leader. I didn’t care what it was. I wanted to be a part of it. I wanted to figure it out. I wanted to lead people to the Promised Land—a heroic, epic, charismatic leader marching his team to glory.
And then someone asked, “Where are we going?” Huh? “Why are we going there?” sung another doubter. Questions…Questions…Questions! I shouted in my best Hamletic-Angst.
Then—like a digital TV satellite feed interrupting your favorite reality show, High Def beauty fading to thousands of distorted pixels, just before they send the next victim home—what was clear to me early on, had subtly became distorted to me now.
THE CONFLICT
An Odysessy and two years later, I have doubts about leadership. I may be a heretic for confessing this, as a disciple of Ken Blanchard’s leadership philosophies, but is everyone really a leader? We’ve all known someone that is leading that shouldn’t be. Furthermore, many of my peers, myself included, want nothing to do with management. We just want to do our jobs, and do them well. Why did I ever want to be a leader? Why would I ever want to lead in the future? Why lead now?
In many ways, leadership is a thankless pursuit. At a local level, at a corporate level, in government, and even often at home, people rarely stop to recognize your tireless efforts of getting out emails, making phone calls, or putting up with other people’s shortcomings, doubts, and immaturity. Few, if any, thank you for organizing meetings, explaining the vision, collecting money to pay fees and bills, even delegating responsibilities.
But that’s the HOW of leadership. Leaders, good leaders, need to know WHY they are leading.
THE RESOLUTION?
Leadership is a means to a greater end. It is not an end unto itself. Leadership is the board to the surfer; the bat and the glove to the baseball player; the point shoes to the ballerina; the pen to the writer; the instrument to the musician. The opera is within, and leadership is the voice that allows others to hear what you already know, feel, and desire deep down.
Leadership becomes most unclear to us when we get so focused on the how of leadership that we forget the why. Leadership is about going somewhere—to a city on a hill that may or may not even exist. It’s about getting to a better place tomorrow, because of what we do today.
Frankly, it’s easy to figure out the how of leadership. You can read books, go to seminars, find a mentor, and even experience moments that will teach you the concepts of how to lead. But until you put it into action, until you step off the front porch of your house and go forth into a brave new world, get dirty, suffer setbacks, make mistakes, and put up with all of the burdens that come with trying to help people be better, the burdens that come with making yourself better, then you will not know why you need to lead now.
In every good thing—a good company, a good sports team, a great player, a thriving community, a comfortable t-shirt, a delicious sandwich, a good experience—you will find a leader, or a cluster of self leaders, who know EXACTLY why they are leading now.
Do you know why you lead now?
Jason Diamond Arnold
The Ken Blanchard Companies
Co-Author of Situational Self Leadership in Action

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Quiet Desperation https://leaderchat.org/2010/05/14/quiet-desperation/ https://leaderchat.org/2010/05/14/quiet-desperation/#comments Fri, 14 May 2010 18:34:19 +0000 http://whyleadnow.com/?p=102 “The mass of men lead lives of quiet desperation.”—Henry David Thoreau
Upon graduating from college—more than a short time ago now—my roommate and I set out on an adventure across the United States. We wanted to celebrate the achievement of earning the sheepskin trophy we called a diploma, while we mourned the impending doom of embarking on a career in the workplace. It was a farewell tour to the good life of freedom and independence from “The Machine” of modern capitalism—or so we thought.

Walden


One of our first stops was Boston, Massachusetts, to visit a good friend attending Harvard Law School. While there, we made the short trip out to Walden Pond, just down the road in Concord. I personally wanted to see the place where Thoreau made his noble stand against society, isolating himself in a cabin and crafting one of the greatest literary rebellions against the status quo in modern history.
It wasn’t until recently, when I picked up a copy of Walden, that I was dumbfounded by the basic premise of his masterpiece: The mass of men lead lives of quiet desperation. It was a wake up call!
After a decade in the workplace, this phrase hit me harder than ever, and I thought to myself, “Have I become one of the masses living a life of quiet desperation? Where did a decade go so quickly? What have I achieved? Why have I not made the cover of Rolling Stone?” Furthermore, how does it come to a point in our careers, or in our lives, that we get to a place of quiet desperation? Where was that class in the university? Who majored in Mediocrity? Who went to get an MA in QD?
Nobody plans on settling for the status quo. Nobody enters the workforce and says, “I want to be average! I want to be mediocre! I want a dull and boring job!” Yet, the line between great and average is often very thin and can creep up on us if we are not diligent.
The truth is, we want to be great! We want excellence, meaning, and worthwhile achievements in our life and in our work. There is a voice inside of everyone that craves greatness—a call to live, lead, and love at a higher level.
Thoreau’s exposition was less about the judgment of such lives that have lost their way, but rather a call for individuals to reach beyond settling for the monotony of everyday life—those who have forgotten how to lead themselves. This American classic has encouraged me to continue to be diligent in reaching for my dreams, through the art of self-reliance and a passion to reach for higher levels. As Thoreau concluded, near the end of his book, “If you have built castles in the air, your work need not be lost; that is where they should be. Now put the foundations under them.”
Don’t settle for quiet desperation. Work well and lead the life of possibility you were meant to live.
http://youtu.be/yii9b1HE9lA
Jason Diamond Arnold
Co-Author of Situational Self Leadership in Action

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Leadership Lessons from Dancing Guy https://leaderchat.org/2010/04/15/leadership-lessons-from-dancing-guy/ https://leaderchat.org/2010/04/15/leadership-lessons-from-dancing-guy/#comments Thu, 15 Apr 2010 22:53:48 +0000 http://whyleadnow.com/?p=30 Leadership is the spiritual quest for direction and purpose. As followers we look for this vision in our leaders, as leaders we must realize that leadership is a true calling, not simply a job skill.

Xoxo Nish
p.s Just Dance

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